This is the single most worst organisation I have ever dealt with. They have the worst customer service, after numerous calls to update contact numbers, mailing address and contact persons they still managed to screw this up and then have the cheek to charge me interest when they haven't even sent me statements. The last incident after numerous dramas has been that I cannot even ask for information regarding my account ie, how much would loan repayments be if I paid a lump some on my account? I was informed I had to get my Lawyer to send them a letter before they could answer that question! Go figure! Stay well away from this Company they are a major rip off
Charge high interest rates. Say they will drop their rates if you prove you are reliable but never do (we have been with them for more than 7 years). Charge $25 for printouts, should be free! Flexible and prompt with changing loan repayment dates.
Just have a look at their interest rates they must be so broke they had to raise from 0.45 to 13.47 they are getting the flick in February after I cant be penalised, after three years of torture.
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