Citi term deposit reviews

Competitive rates. Excellent staff providing a top online service. Makes my previous bank look second-class.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Well the banks are needed to help facilitate saving although I would like to have an easier option.

Price   5 / 10

Features   2 / 10

Customer service   7 / 10

Convenience   1 / 10

Trust   8 / 10

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Customer service is from a distance, not personal and when I/R offered on savings products like (term deposits) not competitive even with similar size banks, the decision to continue to use is easy. Customer satisfaction/retention evidenced by continued use of products.

Price   0 / 10

Features   4 / 10

Customer service   5 / 10

Convenience   6 / 10

Trust   5 / 10

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Citibank are wherever I am in the world. I like my banking the way I have come to rely on big brand food outlets, everywhere, reliable, refreshing and consistent. Citibank is my Starbucks.

Price   7 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   9 / 10

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This bank strives to be number 1 in offering the most competitive term deposit rates for their customers. Their friendly and helpful staff are always willing to assist in maximising the very best returns on investments.Their are no cons with this bank which is why they are up in front as one of Australia's market leaders in the banking industry.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I like the "interest"-ing way I was able to "cheque" out the service and "invest"-igate" the facts online before "signing" on the dotted line.

Price   6 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   5 / 10

Trust   10 / 10

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I have lost over $6000 with this bank because they do not do their work correctly and then they blame me for making their mistake

Price   3 / 10

Features   0 / 10

Customer service   2 / 10

Convenience   0 / 10

Trust   0 / 10

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When assigned a Relationship Manager it is hard to get in touch with them. Particularly in a falling market or Fixed Term bank. Perhaps it goes back to all people help everyone.

Price   5 / 10

Features   5 / 10

Customer service   4 / 10

Convenience   5 / 10

Trust   4 / 10

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My account was "at call" and when I wanted to withdraw my money, it took two weeks to get access to it. I tried to withdraw online and transfer to another account but this didnt work.

Price   5 / 10

Features   2 / 10

Customer service   0 / 10

Convenience   0 / 10

Trust   3 / 10

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Excellent interest rates.

Price   -1 / 10

Features   -1 / 10

Customer service   -1 / 10

Convenience   -1 / 10

Trust   -1 / 10

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Term deposit rate is often higher than other banks and as a customer I do not pay Annual Fee for a Gold or Platinum Card with comprehensive rewards program. Deposit carries Govt. guarantee of up to a million dollars in deposit held.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   8 / 10

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keep up the good work ING, value plus

Price   7 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   8 / 10

Less

Price   6 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   8 / 10

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