Will get them again.
It is easy to get a reasonable cost quote online with no hidden conditions from this travel insurer. You can speak with a friendly and helpful representative when needed for your concerns, questions. I have had no trouble with a claim and the claim was settled promptly. Like any travel insurance one should read the comprehensive PDF which is forwarded with your certificate of insurance or available before you buy.
Really straightforward claims process. No hassles, just great service.
Easy to set up.
I lost a video, on return to Australia I claimed for it and as I could not get the same model I purchased the next $60 more expensive, they gave me a full refund. They are much cheaper than the others and having travelled overseas every year for the last ten years I think they are the best value for money.
A reasonable premium for good cover
Speedy claim process. Helpful customer service help line to endorse additional travel cover due to change of plan.
This Travel Insurance company goes above & beyond. We started using them as they were very cost effective, much cheaper than the insurance companies recommended by your travel agent. The website is very user friendly, you get your quote instantly, can do it all online. We've been using them now for about 7 years, and have made two claims, both have been settled without any hassle at all, even our last claim, damage to our hire car, they even covered the admin fee that the hire car company charged us. We would highly recommend this Travel Insurance Company to anyone travelling either domestic or overseas. They are first class. Also, being underwritten by Lloyds of London, gives you peace of mind.
We always use Columbus Direct for our travel insurance. They are very easy to use and understand, and were excellent in providing information on the claims processes, after I managed to receive a rather outrageous Doctor's bill.
Very helpful staff. Insuring with Columbus was a pleasant experience.
When travelling on a shoestring budget, you want that shoestring to be a sturdy one! Columbus Direct's extensive coverage secures your travels with no loose ends to trip you up! Simple and clear, online application - it's as easy as tying your laces.
Great to deal with.
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