I think they are over priced for their insurance. I had to make a claim as someone hit me. It was a nightmare having to deal with their customer service who never followed up on the complaint, leaving me to pay the excess.
I had one of the staff congratulate me a while ago on being a customer for over 20 years and i immediately thought back to grade one opening a savings account and I have never had a drama since. I have had everything insured through Comminsure and have only encountered an amazing team so far, highly recommend.
The only bad thing I have to say is I was disappointed I had to pay $2500 on every claim because I had a few claims, is that not what insurance is for! I also had my house insurance with them to, so I paid a hell of a lot! I don't think that was fair!
I am so disappointed with the CommBank that it made me to register on this site to give a review. I selected ONE star purely because CommInsure picked up the phone when I called.
Vague information is provided in PDS about learner driver in aged restriction policy option. Nothing is mentioned about when the policy holder is supervising a learner. There is a common perception that if the full licence policyholders are supervising a learner, still the full license person is liable for car insurance. It is not clearly explained in PDS and misleads the customers.
We had to call them to get a better price as there is some cheaper providers around. They did ended up giving us a better price.
My car is covered at a reasonable agreed value. Comminsure have been excellent when it comes to enquiries. I haven't had to make a claim as yet but I know they will help if need be.
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