Community First Credit Union bank account reviews

Community First Credit Union
Community First Credit Union's overall rating for bank accounts

(as rated by the Mozo community)

8.8 / 10

based on 5 reviews

Price

Features

Customer service

Convenience

Trust

Featured bank account from Community First Credit Union

Recent Community First Credit Union bank account reviews

Community First Credit Union

Community First Credit Union Access bank account review

Overall rating   8 / 10

Easy to contact always helpful

Community First Credit Union have always been very helpful and responsive to any questions I have.

Full review

Community First Credit Union have always been very helpful and responsive to any questions I have.

    Price   9 / 10

    Features   9 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

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John (NSW), reviewed 2 months ago

Community First Credit Union

Community First Credit Union Access bank account review

Overall rating   10 / 10

Best customer service

#1 bank in Australia

Full review

#1 bank in Australia

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Dee (NSW), reviewed 6 months ago

Community First Credit Union

Community First Credit Union Access bank account review

Overall rating   10 / 10

Fantastic!!

Fantastic bank,fantastic customer service!! Great bank.

Full review

Fantastic bank,fantastic customer service!! Great bank.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Misty doyle (NSW), reviewed about 3 years ago

Community First Credit Union

Community First Credit Union bank account review

Overall rating   10 / 10

Fantastic products and ever friendly

I love this banking facility as it offers the best customer service. I have had no trouble with my particular branch in all the time I have had dealings with them.They are very competitive in all transactions e.g interest rates for term deposits...

Full review

I love this banking facility as it offers the best customer service. I have had no trouble with my particular branch in all the time I have had dealings with them.They are very competitive in all transactions e.g interest rates for term deposits and general accounts. They treat you like a person and not a number. Always willing to help with a smile on their faces. I would highly recommend them and have done so in the past.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   9 / 10

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Pauline (NSW), reviewed over 3 years ago

Community First Credit Union

Community First Credit Union bank account review

Overall rating   9 / 10

The best

Fast, pleasant service, never any queues, accurate accounts, e-statements. Generally a great service.

Full review

Fast, pleasant service, never any queues, accurate accounts, e-statements. Generally a great service.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Bill (NSW), reviewed over 3 years ago

Community First Credit Union

Community First Credit Union Access bank account review

Overall rating   7 / 10

Brilliant customer service & many banking options

Community First Credit Union is small and only NSW based. The online banking is extremely efficient and Redi teller ATM's can be used as well as ANZ Banks. They are therefore flexible considering they do not have many of their own branches. The...

Full review

Community First Credit Union is small and only NSW based. The online banking is extremely efficient and Redi teller ATM's can be used as well as ANZ Banks. They are therefore flexible considering they do not have many of their own branches. The very best thing about this banking company is the phone service when you call head office. You are treated as a customer that they know and not just a number, they always have time for you. Thank you very much Community First Credit Union.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   4 / 10

    Trust   9 / 10

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Nicole (NSW), reviewed over 4 years ago

Community First Credit Union

Community First Credit Union Access bank account review

Overall rating   4 / 10

Fantastic service, awful fees.

The customer service is wonderful, they even know my name at my regular branch. Unfortunately the monthly account keeping fees are huge, I get an average of $30 - $50 in account keeping fees per month. The branches are also few and far...

Full review

The customer service is wonderful, they even know my name at my regular branch. Unfortunately the monthly account keeping fees are huge, I get an average of $30 - $50 in account keeping fees per month. The branches are also few and far between. For these reasons I am sadly switching to another bank.

    Price   1 / 10

    Features   3 / 10

    Customer service   10 / 10

    Convenience   5 / 10

    Trust   8 / 10

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Jessica (NSW), reviewed over 5 years ago

Community First Credit Union

Community First Credit Union Access bank account review

Overall rating   10 / 10

Great customer service and excellent atmosphere

There staff go out of there way to help you out with anything whether it being a loan or setting up a new account. They let you know at all stages what is going on and if there is a problem what can be done to assist you with getting your loan...

Full review

There staff go out of there way to help you out with anything whether it being a loan or setting up a new account. They let you know at all stages what is going on and if there is a problem what can be done to assist you with getting your loan quicker. Online is really simple and easy to setup and also to use and they are a lot better then the big 4 banks in all aspects

    Price   8 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Paul (NSW), reviewed about 6 years ago

Community First Credit Union

Community First Credit Union bank account review

Overall rating   8 / 10

Community First has always been there for help and assistance in every product I have used. Problems seem to sort themselves out before I notice them. All overseas transactions are checked with me with a simple phone call before acted upon. All...

Full review

Community First has always been there for help and assistance in every product I have used. Problems seem to sort themselves out before I notice them. All overseas transactions are checked with me with a simple phone call before acted upon. All in all my best banking experience in my short 61 years.

    Price   8 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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John (NSW), reviewed over 6 years ago

Community First Credit Union

Community First Credit Union bank account review

Overall rating   7 / 10

Their customer service is great but there monthly fees on atm withdrawals are a little high.

Full review

Their customer service is great but there monthly fees on atm withdrawals are a little high.

    Price   7 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   10 / 10

    Trust   8 / 10

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Catherine (NSW), reviewed over 7 years ago

Community First Credit Union

Community First Credit Union bank account review

Overall rating   3 / 10

The staff are helpful but the fees are the worst part about it. Also there are very few branches. It makes it difficult to do anything when you need to travel and hour from work to get there to do it. I would be happy if they opened a new...

Full review

The staff are helpful but the fees are the worst part about it. Also there are very few branches. It makes it difficult to do anything when you need to travel and hour from work to get there to do it. I would be happy if they opened a new branch in the city again and cut there fees down a little.

    Price   2 / 10

    Features   2 / 10

    Customer service   7 / 10

    Convenience   0 / 10

    Trust   5 / 10

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Lee (NSW), reviewed almost 8 years ago

Community First Credit Union

Community First Credit Union bank account review

Overall rating   10 / 10

Just a fantastic bank with top class service.

Full review

Just a fantastic bank with top class service.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Bob (NSW), reviewed about 8 years ago

Community First Credit Union

Community First Credit Union bank account review

Overall rating   8 / 10

Feels more like a one on one service, rather than a number in a bank.

Full review

Feels more like a one on one service, rather than a number in a bank.

    Price   7 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   4 / 10

    Trust   8 / 10

Less

Donna (NSW), reviewed over 8 years ago

Community First Credit Union

Community First Credit Union bank account review

Overall rating   4 / 10

The CUA account was sold well to me for no account keeping fees, but the standard member spends about twenty dollars per month in ongoing fees due to the huge transactional fees.

Full review

The CUA account was sold well to me for no account keeping fees, but the standard member spends about twenty dollars per month in ongoing fees due to the huge transactional fees.

    Price   0 / 10

    Features   0 / 10

    Customer service   10 / 10

    Convenience   3 / 10

    Trust   10 / 10

Less

Claire (NSW), reviewed over 9 years ago

Community First Credit Union

Community First Credit Union bank account review

Overall rating   9 / 10

    Price   7 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Mozo reviewer (NSW), reviewed over 9 years ago

Community First Credit Union

Community First Credit Union bank account review

Overall rating   6 / 10

    Price   7 / 10

    Features   6 / 10

    Customer service   7 / 10

    Convenience   6 / 10

    Trust   7 / 10

Less

Mozo reviewer (NSW), reviewed over 9 years ago

Community First Credit Union

Community First Credit Union bank account review

Overall rating   9 / 10

    Price   7 / 10

    Features   8 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Mozo reviewer (NSW), reviewed over 9 years ago

Community First Credit Union

Community First Credit Union bank account review

Overall rating   8 / 10

    Price   7 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Mozo reviewer (NSW), reviewed over 9 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Bank account comparisons on Mozo - rates updated daily

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    • Free ATMs in Aus, when you deposit $1k per month (5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket
    • Atm networks: None
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    • Super fast transfers
    • Apple Pay, Google Pay and Samsung Pay
    • Make and receive payments in seconds using a mobile or email with PayID
    • Atm networks: rediATM
    • What kind of card?: Visa Debit or
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    • Interest rate: Balances from $0: 0.00% p.a.
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    interest rate

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    • No monthly account fees ever, with no conditions.
    • Free use at over 10,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android
    • Atm networks: NAB, rediATM
    • What kind of card?: Visa Debit or
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    Payment Options

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    interest rate

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    • Secure access to your account with Internet and Mobile Banking.
    • $0 monthly account fee
    • No ATM fees at 3,000 ATMs nationally
    • Atm networks: HSBC
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
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