Community First Credit Union debit card reviews

Have been a customer for many years now and have never had any issues at all, I highly recommend this bank.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Excellent bank for a small town like Broken Hill NSW :) I would recommend it.

Price   4 / 10

Features   4 / 10

Customer service   4 / 10

Convenience   4 / 10

Trust   4 / 10

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No waiting when phoning in inquiries. Customers at my local branch are served quickly, no forms to fill in. Management and staff are always pleasant and helpful in store.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Most of their products are good except the type of fees they charge. They charge you for depositing money over the counter, you are charged fees online where other banks or credit unions don't charge. Mainly, my problems at the moment is with their fee structure. You're even charged for using a redi ATM machine that coincides with credit unions. You don't get charged on the spot but at the end of the month when the other fees come out, and they don't itemised each fee and how much on your bank statement but as a total. So you don't know what you are being charged for unless you work it out yourself.

Price   6 / 10

Features   4 / 10

Customer service   6 / 10

Convenience   10 / 10

Trust   10 / 10

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An average card with minimal features and no fees. For me personally, it's exactly what I'm looking for.

Price   7 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   6 / 10

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However, if you make an overdraft, they fine you.

Price   5 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   5 / 10

Trust   5 / 10

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They take too long to answer your enquiries and I spend too long waiting on the phone on hold!

Price   4 / 10

Features   6 / 10

Customer service   3 / 10

Convenience   4 / 10

Trust   5 / 10

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Just love the customer service in the credit union & they are always helpful.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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I understood credit unions do not charge fees but this one charges like a wounded bull.

Price   2 / 10

Features   2 / 10

Customer service   7 / 10

Convenience   3 / 10

Trust   3 / 10

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I'm very happy with my bank, the only problem I have is the monthly fees. I think they should reduce the fees as I'm being charged almost $30 per month.

Price   4 / 10

Features   -1 / 10

Customer service   7 / 10

Convenience   10 / 10

Trust   5 / 10

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The bank satisfies our needs but you have to chase them up if they have better programs or other features that could be making my banking a easier task or benefits that maybe of value to me and not just to them.

Price   3 / 10

Features   4 / 10

Customer service   10 / 10

Convenience   5 / 10

Trust   5 / 10

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I'm using my own money and don't get into credit debt but I can still use it as a credit card with online facilities.

Price   -1 / 10

Features   -1 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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I have all the convenience of a credit card in my debit card and it doesn't cost me anything like a credit card does. Staff are great to deal with and extremely friendly. Love my credit union!!!!

Price   6 / 10

Features   6 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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Community First fees are way to high for me, and now I have moved down the south coast there is no branch near me, they are also somewhat inflexible in taking into account personal circumstances...too rigid in their rules...I prefer to be treated like a person not another 'number' in their scheme of things. Otherwise their service is really good, especially the people at their Penrith NSW branch.

Price   1 / 10

Features   1 / 10

Customer service   7 / 10

Convenience   2 / 10

Trust   5 / 10

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I love my credit union, They don't rush you out the door and then forget about you, you don't have to chase them up for information if they say that they are going to get back to you they do. They are helpful, don't hide advantages to their customers, polite, they get on with their job without making you feel rushed. So I would have to say efficient. You are not just another person, you are a customer, I don't have a lot of money but I am treated the same as someone with less or more money. Everyone appears to be treated with dignity. I left the big banks to go to the credit union.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I've never had any problems with this credit union and it has always looked after me.

Price   -1 / 10

Features   -1 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

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I like the personal service they give me over the phone, always very polite and very helpful. They even share further advice that is not requested, which makes me smarter when using the debit card.

Price   7 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   6 / 10

Trust   10 / 10

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Community First debit cards are fantastic. You can only spend the money you have and it's easy to keep on a budget, pay your bills, etc. The staff at the Tuggerah branch are extremely helpful and friendly. They are very well-trained in their job and always give their customers excellent advice. They helped me lower my fees when using the debit card.

Price   10 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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It is a family bank

Price   -1 / 10

Features   -1 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Community First has excellent customer service and if there is an questionable charge to your debit card they will call and confirm that the charge is valid

Price   7 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   10 / 10

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Fantastic customer service.!

Price   9 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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Have been banking with themfor many years and have always found them to be honest with any information requested. Fees are similar to many other banks.

Price   7 / 10

Features   5 / 10

Customer service   8 / 10

Convenience   10 / 10

Trust   8 / 10

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Would love to have flybuys attached but realise it is unrealistic with such low fees.

Price   9 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Overall the visa debit is a great and convenient option/card. I think it would be nice to have more Community First ATM's around the place as if I don't use those ATM's i get charged $2.00 everytime i withdraw money. The Visa Debit is great for purchases online.

Price   7 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   7 / 10

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Good customer service.

Price   5 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   5 / 10

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