Community First Credit Union debit card reviews

Great

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

Less

Have been a customer for many years now and have never had any issues at all, I highly recommend this bank.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

great bank!!!

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Excellent bank for a small town like Broken Hill NSW :) I would recommend it.

Price   4 / 10

Features   4 / 10

Customer service   4 / 10

Convenience   4 / 10

Trust   4 / 10

Less

Ease of use

Price   6 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   8 / 10

Less

No waiting when phoning in inquiries. Customers at my local branch are served quickly, no forms to fill in. Management and staff are always pleasant and helpful in store.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Most of their products are good except the type of fees they charge. They charge you for depositing money over the counter, you are charged fees online where other banks or credit unions don't charge. Mainly, my problems at the moment is with their fee structure. You're even charged for using a redi ATM machine that coincides with credit unions. You don't get charged on the spot but at the end of the month when the other fees come out, and they don't itemised each fee and how much on your bank statement but as a total. So you don't know what you are being charged for unless you work it out yourself.

Price   6 / 10

Features   4 / 10

Customer service   6 / 10

Convenience   10 / 10

Trust   10 / 10

Less

An average card with minimal features and no fees. For me personally, it's exactly what I'm looking for.

Price   7 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   6 / 10

Less

However, if you make an overdraft, they fine you.

Price   5 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   5 / 10

Trust   5 / 10

Less

They take too long to answer your enquiries and I spend too long waiting on the phone on hold!

Price   4 / 10

Features   6 / 10

Customer service   3 / 10

Convenience   4 / 10

Trust   5 / 10

Less

Just love the customer service in the credit union & they are always helpful.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

Less

I understood credit unions do not charge fees but this one charges like a wounded bull.

Price   2 / 10

Features   2 / 10

Customer service   7 / 10

Convenience   3 / 10

Trust   3 / 10

Less

I'm very happy with my bank, the only problem I have is the monthly fees. I think they should reduce the fees as I'm being charged almost $30 per month.

Price   4 / 10

Customer service   7 / 10

Convenience   10 / 10

Trust   5 / 10

Less

this credit union ok they do charge fees there staff are good

Price   9 / 10

Features   3 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

The bank satisfies our needs but you have to chase them up if they have better programs or other features that could be making my banking a easier task or benefits that maybe of value to me and not just to them.

Price   3 / 10

Features   4 / 10

Customer service   10 / 10

Convenience   5 / 10

Trust   5 / 10

Less

I'm using my own money and don't get into credit debt but I can still use it as a credit card with online facilities.

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

Less

I have all the convenience of a credit card in my debit card and it doesn't cost me anything like a credit card does. Staff are great to deal with and extremely friendly. Love my credit union!!!!

Price   6 / 10

Features   6 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

Less

All the hidden fees & service chargers, I am being charged up to $70 a month in account keeping fees. I have just changed banks

Price   0 / 10

Features   1 / 10

Customer service   5 / 10

Convenience   2 / 10

Trust   0 / 10

Less

I love this product because they don't have the fees that the big banks do; and as a student every penny needs to be saved if possible; only issue really is the lack of atms around. because they are a smaller branch as soon as you leave the immediate area the atms become scarce leaving me to pay 2 dollars everytime i need cash out.

Price   10 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   3 / 10

Trust   10 / 10

Less

great customer service 5.5 days a week no wait at all although there is not many branches around but can not fault my local branch.

Price   6 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

They are always ready to help me, great customer service and great solutions.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

Less

its convenient

Price   5 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   5 / 10

Less

Community First fees are way to high for me, and now I have moved down the south coast there is no branch near me, they are also somewhat inflexible in taking into account personal circumstances...too rigid in their rules...I prefer to be treated like a person not another 'number' in their scheme of things. Otherwise their service is really good, especially the people at their Penrith NSW branch.

Price   1 / 10

Features   1 / 10

Customer service   7 / 10

Convenience   2 / 10

Trust   5 / 10

Less

I love my credit union, They don't rush you out the door and then forget about you, you don't have to chase them up for information if they say that they are going to get back to you they do. They are helpful, don't hide advantages to their customers, polite, they get on with their job without making you feel rushed. So I would have to say efficient. You are not just another person, you are a customer, I don't have a lot of money but I am treated the same as someone with less or more money. Everyone appears to be treated with dignity. I left the big banks to go to the credit union.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

I've never had any problems with this credit union and it has always looked after me.

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

Less