Good, customer-oriented service both in physical branches and online. Any requests for assistance are met quickly and efficiently. Very customer friendly online system. Staff are located within Australia. Interest rates paid on deposits are comparable to other FI's. Branch locations could be more numerous, but this seems to be the trend with all FI's.
The team at CFCU made the loan application process easy and efficient, and I spoke to the same person from start to end. There is also a redraw facility on the car loan with a competitive interest rate.
My review for Community First Credit Union is that it is excellent in all aspects of banking.
It's really simple. The McGrath Foundation credit card offers the best interest rate around for both purchases and cash advances, plus $20 of your $40 annual fee goes to the McGrath Foundation, so you can feel good about paying it. The only downside is that there are no extra benefits like rewards points.
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