Community First Credit Union savings account reviews

Great

Price   9 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Fees are not competitive, terrible customer service. Utterly unsuitable for business banking.

Price   0 / 10

Features   0 / 10

Customer service   0 / 10

Convenience   0 / 10

Trust   0 / 10

Less

Great service support, good cause.

Price   7 / 10

Features   7 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   6 / 10

Less

They are willing to help you in every way, they are great.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

Less

They always seem to be doing the right thing for us and helping us most of the time.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   8 / 10

Less

Community First Credit Union is easily accessible from my home and there are a multitude of rediATM's that I can use. The online banking is very user friendly especially with their e-statements etc. I find that the staff are friendly, courteous and helpful both in person and on the phone. They are knowledgeable on their products and services and will go out of their way to assist.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   9 / 10

Less

Their customer service is quite good but they charge 25 dollars if there is not enough funds for a direct debit.

Price   5 / 10

Features   3 / 10

Customer service   7 / 10

Convenience   5 / 10

Trust   6 / 10

Less

Accessible, convenient, helpful. Open five and a half days. Not many members so you count. Good interest rates. Good customer service, not only over the phone but face to face.

Price   7 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   7 / 10

Less

Been dealing with this bank for 30yrs now and have never had a problem, they go out of their way to help you in all aspects of your accounts. Their telephone banking is so easy. Just cannot recommend them highly enough.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

Less

Always fantastic service! When I first opened an account with them I applied for a small loan and was approved straight away, that's a great bank!!

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Always friendly.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   6 / 10

Less

I always find the staff helpful and friendly and always ready to explain any situation and resolve any problems.

Price   6 / 10

Features   6 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

Less

The fees charged are the best in the banking sector . I am not sure re loans, I haven't had any loans approved so I am not too happy with that. Credit card, I have not been approved for one after making application and told that they were not lending to businesses at present, this is about six months ago.

Price   8 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   2 / 10

Less

What I admire the most is the customer service. Every time I visit in store or phone I am always treated with respect and with a smile. The staff are always friendly. Although I have a pink McGrath Visa card I still find my savings and auto-pay accounts extremely helpful as I am saving for a good quality, electric upright piano to teach from my apartment after having moved due to unforeseen circumstances. Staff are always so helpful. A very big thank you to all customer service staff at Community First credit union!

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   5 / 10

Trust   10 / 10

Less

Love the way I can set up my own linked accounts within one account which makes budgeting and saving easier. I've been with Community First CU for more than 20 years and highly recommend them, I can't fault their service or products.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Overall view of my bank is that it is extremely convenient having it there, I can't see any other bank with the same luxury, I am indeed lucky.

Price   8 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

Less

Am looking at changing banks due to high fees & ATM charges.

Price   7 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   3 / 10

Trust   8 / 10

Less

I really like the Community Mutual Group Credit Union as the service is second to none. All the staff are friendly and helpful and there are plenty of ATMs.

Price   6 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Personal service from satff is excellent, alternate offers are made if what I have is not as good etc.

Price   7 / 10

Features   5 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   8 / 10

Less

I have been with them for over 16 years and during that time I have had two loans at lower rates than all 4 banks and the companies I was purchasing the products from, I have a term deposit which is at the most competitive with all the banks I have looked at in my area, the staff at the banks, the managers and the call centre staff actually go out of there way to help you and assist you in your enquiry and will call back when they say they will unlike other banks I have had to deal with. They have lowest monthly fees going I only have 1 fee I pay a month and that's $2 and that's it nothing else and I can use atms and eftpos as much as I want. Better than all four banks would never go to any of the big four these guys respect there customers and go out of there way to help you out and give you there time.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Community First Credit Union provides the best service for its customers because it is owned by its customers and not by faceless shareholders. Interest rates on loans are quite competetive but some of the charges, which are passed on from the bank are quite excessive.

Price   6 / 10

Features   6 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   10 / 10

Less

Have always found staff helpful and will go the extra mile to ensure customer service is delivered. Often mention things that could be beneficial and easy to contact and get help. Easy access to ATMs.

Price   7 / 10

Features   5 / 10

Customer service   8 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Having been a customer of the Credit Union for many years, I have no reason to change. I can't think of any problems in that time. I would recommend them.

Price   7 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

Less

The savings account has no fees, great ATM withdrawal amounts per month before fees are introduced, no fees on EFTPOS trans if no money is withdrawn, very friendly helpful considerate staff at all times, suits me perfectly, def. recommend to others!!

Price   9 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   9 / 10

Less

Compared to other financial institutions, their everyday savings account is not as competitive. Other institutions offer fee free everyday accounts if you deposit a particular amount per month, CFCU do not offer this and they charge a considerable amount for monthly fees. I have been with them for over 10 years however and aside from the monthly fees, I would recommend them as a good institution to bank with, especially as there are now more branches, so you have the choice of face to face banking, phone or online.

Price   5 / 10

Features   7 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   6 / 10

Less