CUA savings account reviews

Great service when phoning and going into branch. My only issue is they don't have many branches in Western Australia.

Price   9 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   6 / 10

Trust   10 / 10

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They are always competitive and offer you the best possible solution for your needs.

Price   10 / 10

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Very competitive & no bigs fee's

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Wouldn't go anywhere else

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I like CUA because they are a Credit Union and not a bank. You do not have the fees and charges of other banks.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   9 / 10

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I like the bank overall just need to fix a few things like rewards or interests

Price   6 / 10

Features   6 / 10

Customer service   6 / 10

Convenience   4 / 10

Trust   6 / 10

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Fabulous customer service, always lovely people working at the branches.

Price   10 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   9 / 10

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I love how you can use your card at any rediATM in Australia without paying a fee.

Price   8 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   9 / 10

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Have been with this bank through all it's different forms, name changes and amalgamations for over 30 years. I rarely visit an office however have contacted their call centre on numerous occasions. At all times the staff have been courteous, friendly, and prompt in dealing with my query. Their 'Web Banker' facility on the Internet is also terrific.

Price   8 / 10

Features   9 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   9 / 10

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Was annoyed at the penalties for with drawing my own money but other then that great!

Price   7 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Been with CUA for several years, never once had an issue with their services, low account keeping fees, make it easy to manage

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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Been with this bank for 15 years and always got a great deal.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   10 / 10

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Great bank with great customer service and convenience.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I like this bank because they have my best interest; they use different methods of saving that allowed me to save more money rather than it going into bank fee.

Price   5 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   9 / 10

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Long term customers. Not one of the big banks.

Price   6 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   7 / 10

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Not enough offices available, only 1 on The Central Coast.

Price   10 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   5 / 10

Trust   7 / 10

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We have been with CUA for many years because they listen and they have such personalised customer service.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I rarely pay any fees on this account.

Price   6 / 10

Features   9 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   9 / 10

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Have had consistent and excellent customer service when attending a branch. Easy & friendly. Mostly business done online, & contact online is answered promptly. Telephone contact is reasonable & informative operators are available. Not too pushy for other products, but happy to give quotes/ information about services available. The only drawback is that branches are not open on weekends in most places.

Price   8 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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Interest rates on savings are very good.

Price   6 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   6 / 10

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Good and friendly, takes time and listens.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   5 / 10

Trust   9 / 10

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Price   6 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   6 / 10

Trust   7 / 10

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Lovely people and helpful.

Price   8 / 10

Features   9 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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Competent.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

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Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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