I like this bank heaps, but they have closed my local branch so I will be looking for a new bank in the future.
I have never encountered a banking organisation as incompetent! I have now had my 13th Telegraphic Transfer refused (for a completely different reason than the last 12!) The submitted forms are identical cut and pastes as previous - yet they find a new excuse not to process the payment? "need more clarity on the {purpose}?" I'm sorry - you paid the last 6 from an identical submission. There is NO reference of "PURPOSE" on the transfer form. These guys are incompetent and totally unaccountable.
I’ve been a CUA customer for over 30 years. Sadly, I have to move because they introduced a cheque fee on 1 March 2020, without notifying their loyal customers. So much for being loyal. Shameful.
The account has a good interest rate and I like CUA as a bank however there are some things that they could improve on like the additional features and lack of an ATM network.
High interest rates, no fees and convenient online services. I have saved more than ever before. Highly recommend CUA over any other.
Great service when phoning and going into branch. My only issue is they don't have many branches in Western Australia.
They are always competitive and offer you the best possible solution for your needs.
Very competitive & no bigs fee's
I like CUA because they are a Credit Union and not a bank. You do not have the fees and charges of other banks.
I like the bank overall just need to fix a few things like rewards or interests
Fabulous customer service, always lovely people working at the branches.
I love how you can use your card at any rediATM in Australia without paying a fee.
Have been with this bank through all it's different forms, name changes and amalgamations for over 30 years. I rarely visit an office however have contacted their call centre on numerous occasions. At all times the staff have been courteous, friendly, and prompt in dealing with my query. Their 'Web Banker' facility on the Internet is also terrific.
Was annoyed at the penalties for with drawing my own money but other then that great!
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Make 5 transactions/month on linked Westpac Choice account and min 1 deposit and higher balance than at the beginning of the month in Life savings account.
Bonus rate when at least $20 is deposited each month and five Visa Debit transactions are made each month using linked Everyday or Glide transaction accounts.
Minimum deposit of $200 and no withdrawals in the month.
Bonus rate for the first 4 months from account opening
Bonus interest when you make a single deposit of $10 or more in a month and no withdrawals
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