I've been trying to set up a Term Deposit for two weeks. They can't seem to get it happening. We can't get to a branch, emails seem too difficult for them, they get lost. I've called many times to get it set up but no luck. Can't believe it.
I prefer the very personal contact I get from CUA. Staff are always willing to help you find the right product and will always go the extra mile for you. I get phone calls from staff to check on if I am happy with the way things are going and I am notified of any changes immediately. I have had no negative issues with CUA and would be happy to let others know about CUA.
Not a bad bank, I have not had any problems with them like I have had with some of the big four, they don't charge you account keeping fees and my term deposit earns me interest.
After reviewing various offers out there CUA was my final choice as they offered a high and competitive interest rate and had wonderful customer service when I was in their office.
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