Defence Bank debit card reviews

Defence Bank
Defence Bank's overall rating for debit cards

(as rated by the Mozo community)

8.1 / 10

based on 20 reviews

Price

Features

Customer service

Convenience

Trust

Featured debit card from Defence Bank

Recent Defence Bank debit card reviews

Defence Bank

Defence Bank National Access debit card review

Overall rating   9 / 10

A great bank

This bank is a no nonsense bank. Great for serving and ex-serving members of the defence force.

Full review

This bank is a no nonsense bank. Great for serving and ex-serving members of the defence force.

    Price   9 / 10

    Features   9 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

Jan (QLD), reviewed about 2 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   10 / 10

Fantastic

My bank is alway very personable. I quite often will see my loans officer at my branch and she always knows my name. She will always ask how I am and how my family is. When my husband died and I needed to get a loan to pay for my husband's...

Full review

My bank is alway very personable. I quite often will see my loans officer at my branch and she always knows my name. She will always ask how I am and how my family is. When my husband died and I needed to get a loan to pay for my husband's funneral ,the tellers sat me down and expained in a very caring way my options and provided me access to the money within 24 hours.

    Price   6 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   -1 / 10

Less

Geralyn (ACT), reviewed over 2 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   8 / 10

Fantastic customer service

When ever a hacker or scammer has tried to access my account, which has happened on four occasions now, My bank has rang me, texted me and never once has my money or security been compromised.

Full review

When ever a hacker or scammer has tried to access my account, which has happened on four occasions now, My bank has rang me, texted me and never once has my money or security been compromised.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

Kieran (QLD), reviewed over 2 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   8 / 10

Great customer service

When I go into a branch they know who I am straight away and also when I phone. Excellent service.

Full review

When I go into a branch they know who I am straight away and also when I phone. Excellent service.

    Price   7 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Jill (QLD), reviewed almost 3 years ago

Defence Bank

Defence Bank debit card review

Overall rating   5 / 10

Fixes your problems in minutes

DefCredit is open to anyone. All you have to do is visit any military base. Sign in and tell them where you're going and you are in.

Full review

DefCredit is open to anyone. All you have to do is visit any military base. Sign in and tell them where you're going and you are in.

    Price   8 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   8 / 10

Less

Connor (VIC), reviewed about 3 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   10 / 10

Excellent

I have been with many banks over the years and Defence bank have served me exceptionally well over the years I have been with them and after some of the disasters I have had with other banks this is great.

Full review

I have been with many banks over the years and Defence bank have served me exceptionally well over the years I have been with them and after some of the disasters I have had with other banks this is great.

    Price   8 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   9 / 10

Less

Margaret (ACT), reviewed about 3 years ago

Defence Bank

Defence Bank debit card review

Overall rating   9 / 10

Great customer service

I like this bank as it is there for our Defence Force personnel & those who have been in the services at some stage. I joined this bank when it was a credit union over 40 years ago & they have looked after my family accounts ever since.

Full review

I like this bank as it is there for our Defence Force personnel & those who have been in the services at some stage. I joined this bank when it was a credit union over 40 years ago & they have looked after my family accounts ever since.

    Price   8 / 10

    Features   3 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Steven (VIC), reviewed over 3 years ago

Defence Bank

Defence Bank debit card review

Overall rating   7 / 10

Great customer service, quality features

They are fantastic, so easy and accessible. Great customer service. Interest rates are awesome. I have multiple accounts within the one and it is so fantastic to easily access them and transfer from one to another.

Full review

They are fantastic, so easy and accessible. Great customer service. Interest rates are awesome. I have multiple accounts within the one and it is so fantastic to easily access them and transfer from one to another.

    Price   6 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   7 / 10

Less

Jessica (QLD), reviewed over 3 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   8 / 10

Great rates and customer service

Great customer service even though there are few branches. I have not entered a branch for 10 years but still able to complete all my banking needs. The only thing I don't like is the fact I have to pay a monthly fee on my Visa card which my other...

Full review

Great customer service even though there are few branches. I have not entered a branch for 10 years but still able to complete all my banking needs. The only thing I don't like is the fact I have to pay a monthly fee on my Visa card which my other bank doesn't do. Interest rates on saving accounts are quite good .

    Price   7 / 10

    Features   3 / 10

    Customer service   7 / 10

    Convenience   5 / 10

    Trust   7 / 10

Less

Cara (NSW), reviewed over 3 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   3 / 10

Bring back old fashioned service

Given that it is a bank set up for Defence personnel it is not really interested in dealing with Defence members or family. I want old fashioned, "how are you going today?" customer service, not that hard really.

Full review

Given that it is a bank set up for Defence personnel it is not really interested in dealing with Defence members or family. I want old fashioned, "how are you going today?" customer service, not that hard really.

    Price   5 / 10

    Features   3 / 10

    Customer service   2 / 10

    Convenience   2 / 10

    Trust   2 / 10

Less

Emma (VIC), reviewed about 4 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   6 / 10

Great customer service and excellent products.

I have been with this bank for over 20 years, I have looked at other banks, and even worked for other banks, but service from this one beats them all, from credit cards to mortgages, they have it all covered.

Full review

I have been with this bank for over 20 years, I have looked at other banks, and even worked for other banks, but service from this one beats them all, from credit cards to mortgages, they have it all covered.

    Price   5 / 10

    Features   0 / 10

    Customer service   5 / 10

    Convenience   6 / 10

    Trust   7 / 10

Less

Pat (QLD), reviewed about 4 years ago

Defence Bank

Defence Bank debit card review

Overall rating   9 / 10

Excellent customer service

They look after their members extremely well. I would recommend them to anyone especially those just starting out.

Full review

They look after their members extremely well. I would recommend them to anyone especially those just starting out.

    Price   8 / 10

    Features   2 / 10

    Customer service   7 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Mozo reviewer (QLD), reviewed about 4 years ago

Defence Bank

Defence Bank debit card review

Overall rating   9 / 10

Just the best in all regards.

I have banked with Defence Bank (Defcredit) for approximately 40 years and without exception they are the most honourable company I have ever dealt with. Nothing is too hard for this mob. From loans to savings right across the board they are the...

Full review

I have banked with Defence Bank (Defcredit) for approximately 40 years and without exception they are the most honourable company I have ever dealt with. Nothing is too hard for this mob. From loans to savings right across the board they are the best.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   6 / 10

    Trust   10 / 10

Less

Mozo reviewer (VIC), reviewed about 4 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   8 / 10

Trust them

Have been with them for a number of years.

Full review

Have been with them for a number of years.

    Price   7 / 10

    Features   -1 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   7 / 10

Less

Mozo reviewer (QLD), reviewed about 4 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   8 / 10

Will inform you if there are any irregularities

Defence Bank actually gives a stuff for their customers.

Full review

Defence Bank actually gives a stuff for their customers.

    Price   5 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   -1 / 10

    Trust   10 / 10

Less

Mozo reviewer (QLD), reviewed over 4 years ago

Defence Bank

Defence Bank debit card review

Overall rating   9 / 10

Great staff

The staff have always been friendly and helpful. They offer competitive rates and offer helpful advice and rarely put you on hold.

Full review

The staff have always been friendly and helpful. They offer competitive rates and offer helpful advice and rarely put you on hold.

    Price   7 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Robynn (VIC), reviewed over 4 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   10 / 10

Very good features and great service

I have been with my bank for over 10 years and through not only this service but others as well I would definitely say I am a very happy customer.

Full review

I have been with my bank for over 10 years and through not only this service but others as well I would definitely say I am a very happy customer.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   10 / 10

Less

Mozo reviewer (WA), reviewed over 4 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   10 / 10

Fantastic customer service

The staff at all Defence Bank Branches are so helpful. Nothing is too much trouble for their customers.

Full review

The staff at all Defence Bank Branches are so helpful. Nothing is too much trouble for their customers.

    Price   8 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Elizabeth (QLD), reviewed over 4 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   10 / 10

A bank for its members

Defence Bank debit card is usable all around the world.

Full review

Defence Bank debit card is usable all around the world.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Tim (SA), reviewed over 4 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   9 / 10

Fantastic service and follow up also low fees.

The people at the branches are extremely helpful and take the time to make sure you understand everything properly. Only downside is not enough walk in branches, however plenty of Redi ATMs and NAB ATMs we can use.

Full review

The people at the branches are extremely helpful and take the time to make sure you understand everything properly. Only downside is not enough walk in branches, however plenty of Redi ATMs and NAB ATMs we can use.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Belinda (SA), reviewed over 4 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   8 / 10

Great customer service. Honest and reliable

It's easy to use, never a problem and if an error occurs, DefBank fix it immediately!!!

Full review

It's easy to use, never a problem and if an error occurs, DefBank fix it immediately!!!

    Price   9 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   6 / 10

    Trust   9 / 10

Less

Vince (QLD), reviewed over 4 years ago

Defence Bank

Defence Bank debit card review

Overall rating   9 / 10

Fantastic customer service and no silly fees!

I have been a member of Defence Bank (formerly Defence Force Credit Union) for over twelve years and would not consider returning to the "big banks". The staff are always courteous and so helpful and I have never had any issues with fees such as I...

Full review

I have been a member of Defence Bank (formerly Defence Force Credit Union) for over twelve years and would not consider returning to the "big banks". The staff are always courteous and so helpful and I have never had any issues with fees such as I experienced with other institutions in the past. I trust Defence Bank and will continue to put my finances into their safe-keeping.

    Price   7 / 10

    Features   6 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Kate (QLD), reviewed almost 5 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   9 / 10

Great value for loans

Easy banking with great rates for loans!

Full review

Easy banking with great rates for loans!

    Price   10 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Rebecca (QLD), reviewed almost 5 years ago

Defence Bank

Defence Bank debit card review

Overall rating   1 / 10

Overcharged and poor customer service

They have so many fees and charges for what used to be a government credit union. You receive less charges and fees on an everyday transaction account with most of the major banks compared to Defence Bank. Their customer service is atrocious when...

Full review

They have so many fees and charges for what used to be a government credit union. You receive less charges and fees on an everyday transaction account with most of the major banks compared to Defence Bank. Their customer service is atrocious when you call them as they have very limited number of locations and even more limited trading hours compred to other institutions. The only bonus is their car loan rates!

    Price   3 / 10

    Features   2 / 10

    Customer service   0 / 10

    Convenience   2 / 10

    Trust   3 / 10

Less

Meagan (SA), reviewed almost 5 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   8 / 10

Awesome customer service

I really like the fact that I don't get charged for using my credit facility when I go shopping unlike other banks I have been with in the past.

Full review

I really like the fact that I don't get charged for using my credit facility when I go shopping unlike other banks I have been with in the past.

    Price   7 / 10

    Features   -1 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   10 / 10

Less

Joanne (QLD), reviewed about 5 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Debit card comparisons on Mozo - rates updated daily

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    ING Orange Everyday

    • $75 cash bonus
    • Free ATMs in Aus, when you deposit $1k per month (& from Mar 2018, 5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket

    account fee

    $0.00

    ATM networks

    None

    what kind of card

    Visa Debit

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    • $75 cash bonus
    • Free ATMs in Aus, when you deposit $1k per month (& from Mar 2018, 5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee-free transactions: Free ATM use in Australia and overseas and free international transactions when you deposit at least $1,000 from an external bank account each month, free EFTPOS withdrawals.
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    9.2

    Based on 206 ING debit card reviews

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  • NAB Classic Banking Account

    NAB Classic Banking Account

    • No monthly account fees ever, with no conditions.
    • Free use at over 10,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android

    account fee

    $0.00

    ATM networks

    NAB, rediATM

    what kind of card

    Visa Debit or
    EFTPOS

    Go to site

    More info

    • No monthly account fees ever, with no conditions.
    • Free use at over 10,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee-free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone, internet and Visa debit purchases
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    8.5

    Based on 1662 NAB debit card reviews

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  • Bankwest Qantas Transaction Account

    Bankwest Qantas Transaction Account

    • Earn Qantas Points on your account balance 365 days a year
    • No ATM fees at Bankwest and CommBank ATMs Australia wide
    • No monthly account fees when you deposit $2,000 each month

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month

    ATM networks

    Bankwest, Commonwealth

    what kind of card

    Debit Mastercard

    Go to site

    More info

    • Earn Qantas Points on your account balance 365 days a year
    • No ATM fees at Bankwest and CommBank ATMs Australia wide
    • No monthly account fees when you deposit $2,000 each month
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee-free transactions: Unlimited free domestic transactions from network ATMs, EFTPOS, cheque, counter withdrawals, phone, internet and Debit MasterCard purchases
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    8.6

    Based on 343 Bankwest debit card reviews

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  • ANZ Access Advantage

    ANZ Access Advantage

    • $0 monthly account service fee if you deposit at least $2,000 a month
    • Now with Apple Pay
    • Consider if right for you. T&C’s, eligibility criteria apply

    account fee

    $5.00$0 monthly account fee if you deposit min. $2,000 per month

    ATM networks

    ANZ

    what kind of card

    Visa Debit or
    EFTPOS

    Go to site

    More info

    • $0 monthly account service fee if you deposit at least $2,000 a month
    • Now with Apple Pay
    • Consider if right for you. T&C’s, eligibility criteria apply
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $50,000: 0.01% p.a.
      Balances from $100,000: 0.02% p.a.
    • Fee-free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, cheque, counter withdrawals, counter deposits, phone and internet
    Overall rating

    7.9

    Based on 1842 ANZ debit card reviews

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  • Bankwest Easy Transaction Account

    Bankwest Easy Transaction Account

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account keeping fees when you deposit at least $2,000 per month
    • 24/7 access to your money via phone

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month

    ATM networks

    Bankwest, ANZ, Commonwealth, NAB, Westpac, St.George, BankSA, Bank of Melbourne

    what kind of card

    Debit Mastercard

    Go to site

    More info

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account keeping fees when you deposit at least $2,000 per month
    • 24/7 access to your money via phone
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee-free transactions: Unlimited domestic transactions from network ATMs, EFTPOS, cheque and counter withdrawals
    Overall rating

    8.6

    Based on 343 Bankwest debit card reviews

    Need more information?
    Go to site

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