Defence Bank debit card reviews

Defence Bank
Defence Bank's overall rating for debit cards

(as rated by the Mozo community)

7.6 / 10

based on 71 reviews

Price

Features

Customer service

Convenience

Trust

Featured debit card from Defence Bank

Recent Defence Bank debit card reviews

Defence Bank

Defence Bank National Access debit card review

Overall rating   9 / 10

A great bank

This bank is a no nonsense bank. Great for serving and ex-serving members of the defence force.

Full review

This bank is a no nonsense bank. Great for serving and ex-serving members of the defence force.

    Price   9 / 10

    Features   9 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   9 / 10

Less

Jan, Queensland, reviewed about 3 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   10 / 10

Fantastic

My bank is alway very personable. I quite often will see my loans officer at my branch and she always knows my name. She will always ask how I am and how my family is. When my husband died and I needed to get a loan to pay for my husband's...

Full review

My bank is alway very personable. I quite often will see my loans officer at my branch and she always knows my name. She will always ask how I am and how my family is. When my husband died and I needed to get a loan to pay for my husband's funneral ,the tellers sat me down and expained in a very caring way my options and provided me access to the money within 24 hours.

    Price   6 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

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Geralyn, Australian Capital Territory, reviewed over 3 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   8 / 10

Fantastic customer service

When ever a hacker or scammer has tried to access my account, which has happened on four occasions now, My bank has rang me, texted me and never once has my money or security been compromised.

Full review

When ever a hacker or scammer has tried to access my account, which has happened on four occasions now, My bank has rang me, texted me and never once has my money or security been compromised.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Kieran, Queensland, reviewed over 3 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   7 / 10

yes

i like this bank as i am able to contact them at all times and once i kept putting in wrong password they actually rang me to veryify at what i was trying to do wich i was impressed as it could have been anybody trying to access my account

Full review

i like this bank as i am able to contact them at all times and once i kept putting in wrong password they actually rang me to veryify at what i was trying to do wich i was impressed as it could have been anybody trying to access my account

    Price   6 / 10

    Features   4 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   7 / 10

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Yvonne, Queensland, reviewed over 3 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   10 / 10

Great customer Service

They are always on top of how much is being deducted out of account and ring to see if you know about these deductions.

Full review

They are always on top of how much is being deducted out of account and ring to see if you know about these deductions.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Monique, New South Wales, reviewed over 3 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   8 / 10

Value for money.

Homestyle banking. Nothing is too much trouble.

Full review

Homestyle banking. Nothing is too much trouble.

    Price   7 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Peter, Queensland, reviewed over 3 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   8 / 10

Great customer service

When I go into a branch they know who I am straight away and also when I phone. Excellent service.

Full review

When I go into a branch they know who I am straight away and also when I phone. Excellent service.

    Price   7 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Jill, Queensland, reviewed almost 4 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   10 / 10

A great picture on card

A great card

Full review

A great card

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Peter, Victoria, reviewed almost 4 years ago

Defence Bank

Defence Bank debit card review

Overall rating   5 / 10

Fixes your problems in minutes

DefCredit is open to anyone. All you have to do is visit any military base. Sign in and tell them where you're going and you are in.

Full review

DefCredit is open to anyone. All you have to do is visit any military base. Sign in and tell them where you're going and you are in.

    Price   8 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   8 / 10

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Connor, Victoria, reviewed almost 4 years ago

Defence Bank

Defence Bank debit card review

Overall rating   10 / 10

For real people

They care about me not just getting my money

Full review

They care about me not just getting my money

    Price   5 / 10

    Features   6 / 10

    Customer service   10 / 10

    Convenience   4 / 10

    Trust   10 / 10

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Graeme, , reviewed almost 4 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   10 / 10

Excellent

I have been with many banks over the years and Defence bank have served me exceptionally well over the years I have been with them and after some of the disasters I have had with other banks this is great.

Full review

I have been with many banks over the years and Defence bank have served me exceptionally well over the years I have been with them and after some of the disasters I have had with other banks this is great.

    Price   8 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   7 / 10

    Trust   9 / 10

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Margaret, Australian Capital Territory, reviewed almost 4 years ago

Defence Bank

Defence Bank debit card review

Overall rating   9 / 10

Great customer service

I like this bank as it is there for our Defence Force personnel & those who have been in the services at some stage. I joined this bank when it was a credit union over 40 years ago & they have looked after my family accounts ever since.

Full review

I like this bank as it is there for our Defence Force personnel & those who have been in the services at some stage. I joined this bank when it was a credit union over 40 years ago & they have looked after my family accounts ever since.

    Price   8 / 10

    Features   3 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Steven, Victoria, reviewed about 4 years ago

Defence Bank

Defence Bank debit card review

Overall rating   7 / 10

Great customer service, quality features

They are fantastic, so easy and accessible. Great customer service. Interest rates are awesome. I have multiple accounts within the one and it is so fantastic to easily access them and transfer from one to another.

Full review

They are fantastic, so easy and accessible. Great customer service. Interest rates are awesome. I have multiple accounts within the one and it is so fantastic to easily access them and transfer from one to another.

    Price   6 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   7 / 10

Less

Jessica, Queensland, reviewed over 4 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   8 / 10

Great rates and customer service

Great customer service even though there are few branches. I have not entered a branch for 10 years but still able to complete all my banking needs. The only thing I don't like is the fact I have to pay a monthly fee on my Visa card which my other...

Full review

Great customer service even though there are few branches. I have not entered a branch for 10 years but still able to complete all my banking needs. The only thing I don't like is the fact I have to pay a monthly fee on my Visa card which my other bank doesn't do. Interest rates on saving accounts are quite good .

    Price   7 / 10

    Features   3 / 10

    Customer service   7 / 10

    Convenience   5 / 10

    Trust   7 / 10

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Cara, New South Wales, reviewed over 4 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   3 / 10

Bring back old fashioned service

Given that it is a bank set up for Defence personnel it is not really interested in dealing with Defence members or family. I want old fashioned, "how are you going today?" customer service, not that hard really.

Full review

Given that it is a bank set up for Defence personnel it is not really interested in dealing with Defence members or family. I want old fashioned, "how are you going today?" customer service, not that hard really.

    Price   5 / 10

    Features   3 / 10

    Customer service   2 / 10

    Convenience   2 / 10

    Trust   2 / 10

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Emma, Victoria, reviewed almost 5 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   6 / 10

Great customer service and excellent products.

I have been with this bank for over 20 years, I have looked at other banks, and even worked for other banks, but service from this one beats them all, from credit cards to mortgages, they have it all covered.

Full review

I have been with this bank for over 20 years, I have looked at other banks, and even worked for other banks, but service from this one beats them all, from credit cards to mortgages, they have it all covered.

    Price   5 / 10

    Features   0 / 10

    Customer service   5 / 10

    Convenience   6 / 10

    Trust   7 / 10

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Pat, Queensland, reviewed almost 5 years ago

Defence Bank

Defence Bank debit card review

Overall rating   9 / 10

Excellent customer service

They look after their members extremely well. I would recommend them to anyone especially those just starting out.

Full review

They look after their members extremely well. I would recommend them to anyone especially those just starting out.

    Price   8 / 10

    Features   2 / 10

    Customer service   7 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Name not supplied, Queensland, reviewed almost 5 years ago

Defence Bank

Defence Bank debit card review

Overall rating   9 / 10

Just the best in all regards.

I have banked with Defence Bank (Defcredit) for approximately 40 years and without exception they are the most honourable company I have ever dealt with. Nothing is too hard for this mob. From loans to savings right across the board they are the...

Full review

I have banked with Defence Bank (Defcredit) for approximately 40 years and without exception they are the most honourable company I have ever dealt with. Nothing is too hard for this mob. From loans to savings right across the board they are the best.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   6 / 10

    Trust   10 / 10

Less

Name not supplied, Victoria, reviewed almost 5 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   8 / 10

Trust them

Have been with them for a number of years.

Full review

Have been with them for a number of years.

    Price   7 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   7 / 10

Less

Name not supplied, Queensland, reviewed about 5 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   8 / 10

Will inform you if there are any irregularities

Defence Bank actually gives a stuff for their customers.

Full review

Defence Bank actually gives a stuff for their customers.

    Price   5 / 10

    Features   5 / 10

    Customer service   10 / 10

    Trust   10 / 10

Less

Name not supplied, Queensland, reviewed about 5 years ago

Defence Bank

Defence Bank debit card review

Overall rating   9 / 10

Great staff

The staff have always been friendly and helpful. They offer competitive rates and offer helpful advice and rarely put you on hold.

Full review

The staff have always been friendly and helpful. They offer competitive rates and offer helpful advice and rarely put you on hold.

    Price   7 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Robynn, Victoria, reviewed about 5 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   10 / 10

Very good features and great service

I have been with my bank for over 10 years and through not only this service but others as well I would definitely say I am a very happy customer.

Full review

I have been with my bank for over 10 years and through not only this service but others as well I would definitely say I am a very happy customer.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   10 / 10

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Name not supplied, Western Australia, reviewed about 5 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   10 / 10

Fantastic customer service

The staff at all Defence Bank Branches are so helpful. Nothing is too much trouble for their customers.

Full review

The staff at all Defence Bank Branches are so helpful. Nothing is too much trouble for their customers.

    Price   8 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Elizabeth, Queensland, reviewed over 5 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   10 / 10

A bank for its members

Defence Bank debit card is usable all around the world.

Full review

Defence Bank debit card is usable all around the world.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Tim, South Australia, reviewed over 5 years ago

Defence Bank

Defence Bank National Access debit card review

Overall rating   9 / 10

Fantastic service and follow up also low fees.

The people at the branches are extremely helpful and take the time to make sure you understand everything properly. Only downside is not enough walk in branches, however plenty of Redi ATMs and NAB ATMs we can use.

Full review

The people at the branches are extremely helpful and take the time to make sure you understand everything properly. Only downside is not enough walk in branches, however plenty of Redi ATMs and NAB ATMs we can use.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Belinda, South Australia, reviewed over 5 years ago

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Debit card comparisons on Mozo - rates updated daily

  • ING Orange Everyday

    ING Orange Everyday

    • $75 Cash Bonus ($1K+/Month and 5+ Card purchases).
    • Free ATMs in Aus, when you deposit $1k per month (5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay

    what kind of card

    Visa Debit

    Go to site

    More info

    • $75 Cash Bonus ($1K+/Month and 5+ Card purchases).
    • Free ATMs in Aus, when you deposit $1k per month (5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee-free transactions: Free ATM use in Australia and overseas and free international transactions when you deposit at least $1,000 from an external bank account and make at least 5 card purchases using your ING debit card each month.
    Overall rating

    9.2

    Based on 515 ING debit card reviews

    Need more information?
    Go to site

    More info

  • NAB Classic Banking Account (with Standard Visa Debit Card)

    NAB Classic Banking Account (with Standard Visa Debit Card)

    • No monthly account fees ever, with no conditions.
    • Free use at over 10,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android

    account fee

    $0.00

    Payment Options

    Google Pay, Samsung Pay, Garmin, Fitbit, PayTag

    what kind of card

    Visa Debit or
    EFTPOS

    Go to site

    More info

    • No monthly account fees ever, with no conditions.
    • Free use at over 10,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee-free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone, internet and Visa debit purchases
    Overall rating

    8.4

    Based on 3575 NAB debit card reviews

    Need more information?
    Go to site

    More info

  • HSBC Everyday Global Account

    HSBC Everyday Global Account

    • No overseas ATM fees
    • No overseas transaction fees
    • Up to 10 currencies in one account

    account fee

    $0.00

    Payment Options

    Apple Pay, Google Pay

    what kind of card

    Visa Debit

    Go to site

    More info

    • No overseas ATM fees
    • No overseas transaction fees
    • Up to 10 currencies in one account
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $9,000: 0.05% p.a.
    • Fee-free transactions: Unlimited free transactions from HSBC ATMs, EFTPOS, phone, internet, Bank@Post, BPAY and direct debits
    Overall rating

    7.9

    Based on 102 HSBC debit card reviews

    Need more information?
    Go to site

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  • MyState Bank Everyday Account

    MyState Bank Everyday Account

    • Super fast transfers
    • Apple Pay, Google Pay and Samsung Pay
    • Make and receive payments in seconds using a mobile or email with PayID

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month or are under 23 years.

    Payment Options

    Apple Pay, Google Pay, Samsung Pay

    what kind of card

    Visa Debit or
    EFTPOS

    Go to site

    More info

    • Super fast transfers
    • Apple Pay, Google Pay and Samsung Pay
    • Make and receive payments in seconds using a mobile or email with PayID
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee-free transactions: Unlimited free transactions from network ATM, EFTPOS, cheque, counter deposits and withdrawals, phone and internet
    Overall rating

    7.8

    Based on 112 MyState Bank debit card reviews

    Need more information?
    Go to site

    More info

  • NAB Classic Banking Account (with Platinum Visa Debit Card)

    NAB Classic Banking Account (with Platinum Visa Debit Card)

    • $0 ATM Fees at over 10,000 ATMs across Australia
    • $0 overdrawn fees
    • No foreign currency fee on international purchases

    account fee

    $10.00

    Payment Options

    Google Pay, Samsung Pay, Garmin, Fitbit, PayTag

    what kind of card

    Visa Debit or
    EFTPOS

    Go to site

    More info

    • $0 ATM Fees at over 10,000 ATMs across Australia
    • $0 overdrawn fees
    • No foreign currency fee on international purchases
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee-free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone, internet and Visa debit purchases
    Overall rating

    8.4

    Based on 3575 NAB debit card reviews

    Need more information?
    Go to site

    More info

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