Very competitive rates but customer service and satisfaction are outstanding. We had a problem with a cracked roof tile from a falling branch just before we were to go away for one month. It was raining and we couldn't get anyone to give us quotes. I rang and discussed my problem and they approved me to replace the tile and put my claim for the internal ceiling repair on hold until our return. The job was small and we couldn't get more than one quote for the job - no problem, we were allowed to proceed on that one quote. They could not have done more for us.
Excellent policy coverage and helpful, efficient and prompt claim handling.
Any claims have been sorted as quickly as they could and over the telephone.
One for one replacement, easy to claim.
Always been very happy with coverage and price.
They provide a good cover for a sensible price.
I have never had a problem, even when away and a sliding door was badly damaged, the repair was done that day by qualified repairer and nothing else was heard. All done there and then, terrific.
We were flooded in 2011 and Defence Service Homes were excellent in dealing with our claim, both property and household contents although we were unable to return to our home for eleven months.
Defence service homes insurance is not listed but do a great job for over 30 years for me.
Cover more than their equivalent underwriters' policies.
They have great service all round, absolutely love them!
My insurance company is the very best available.
Any insurance claims have been sorted over the phone and by a visit within three days of the original phone call.
Extremely helpful, cheapest rates that we have found.
Very precise about square meter of flooring, bathrooms, fixtures and age of property and security measures.
Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.