Customer service is the worst I have ever encountered. Even when I was put through to a branch manager, which I would expect to have higher levels of customer service, she was aggressive from the start of the call with no reason. Their online forms are difficult to fill out, and the information given from customer service contradicts the information given on the forms. This caused me a great deal of time being wasted in trips to have a JP verify my information. Wasted my time and then they were rude about it.
Mozo community reviewer, New South Wales, reviewed almost 10 years ago
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Savings account comparisons on Mozo - rates updated daily
18-29 years old
3.00% p.a.(for $0 to $30,000)
standard interest rate
0.40% p.a.(for $0 and over)
Govt Deposit Guarantee
Yesup to $250,000
Make 5 transactions/month on linked Westpac Choice account and min 1 deposit and higher balance than at the beginning of the month in Life savings account.
Ongoing bonus rate applied if in the previous month $1,000 or more is credited to the linked Day2Day Plus account and 5 eligible transactions are made by the linked account. (This second requirement has been paused until 31 August 2020).
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