Electricity Credit Union reviews

Electricity Credit Union
Electricity Credit Union overall rating

(as rated by the Mozo community)

8.0 / 10

based on 5 reviews

 

Price

Features

Customer service

Convenience

Trust

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Electricity Credit Union

Electricity Credit Union savings account review

Overall rating   10 / 10

Competitive rates and great customer service

This bank has its head office in Cairns and understands Cairns better than any other bank with their head offices in Sydney or Melbourne. I was told by a broker that I would not get a loan through ECU as they felt my criteria did not suit them....

Full review

This bank has its head office in Cairns and understands Cairns better than any other bank with their head offices in Sydney or Melbourne. I was told by a broker that I would not get a loan through ECU as they felt my criteria did not suit them. They then told me I would have to apply with one of the big banks. I spoke with ECU and they told me to apply. My loan was approved within a few days and their interest rates were excellent. I have found ECU to be easy and friendly to deal with unlike the big banks and their fees are less than charges from the big banks.

    Price   9 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Ross (QLD), reviewed about 1 year ago

Electricity Credit Union

Electricity Credit Union car loan review

Overall rating   10 / 10

Great customer service

Used ECU for over 15 years and absolutely brilliant.

Full review

Used ECU for over 15 years and absolutely brilliant.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   9 / 10

Less

Peter (QLD), reviewed over 3 years ago

Electricity Credit Union

Electricity Credit Union debit card review

Overall rating   9 / 10

A people's bank

I like ECU because it is an independent small people's bank. There are a few inconveniences as far as being unable to contact service officers 24/7. The limit on PayPass is $200 per day which I find to be quite good as far as anyone else trying to...

Full review

I like ECU because it is an independent small people's bank. There are a few inconveniences as far as being unable to contact service officers 24/7. The limit on PayPass is $200 per day which I find to be quite good as far as anyone else trying to use your card and any online buying is securely monitored.

    Price   5 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   5 / 10

    Trust   9 / 10

Less

Lian (QLD), reviewed over 3 years ago

Electricity Credit Union

Electricity Credit Union personal loan review

Overall rating   8 / 10

Great bank

Great customer service, great competitive rates. Willing to help out however they can.

Full review

Great customer service, great competitive rates. Willing to help out however they can.

    Price   7 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   3 / 10

    Trust   7 / 10

Less

Amy (QLD), reviewed almost 4 years ago

Electricity Credit Union

Electricity Credit Union term deposit review

Overall rating   9 / 10

I get great service from the ECU and feel happy.

They phone me when my term deposit is about to expire and explain what my best options are for my investment.

Full review

They phone me when my term deposit is about to expire and explain what my best options are for my investment.

    Price   8 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   2 / 10

    Trust   10 / 10

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Murray (QLD), reviewed almost 5 years ago

Electricity Credit Union

Electricity Credit Union home loan review

Overall rating   10 / 10

Competitive rates and make the experience easy.

Customer service is outstanding. They treat you like family. The way they treat you out ways anything else. I am loyal to them because of this. It goes a long way.

Full review

Customer service is outstanding. They treat you like family. The way they treat you out ways anything else. I am loyal to them because of this. It goes a long way.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Mozo reviewer (QLD), reviewed almost 5 years ago

Electricity Credit Union

Electricity Credit Union bank account review

Overall rating   10 / 10

Fantastic customer service. Know their product.

Customer Service is second to none. You can walk into the bank and they know you by name. The staff know their product and can therefore advise you effectively. They follow through and communicate effectively and efficiently. Interest rates,...

Full review

Customer Service is second to none. You can walk into the bank and they know you by name. The staff know their product and can therefore advise you effectively. They follow through and communicate effectively and efficiently. Interest rates, fees and charges are competitive. Their service has me sold.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Mozo reviewer (QLD), reviewed almost 5 years ago

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