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Horizon Credit Union Home loan reviews

Overall rating
8.9/10
Price
7.3/10
Features
8.0/10
Customer service
9.7/10
Convenience
9.1/10
Trust
9.1/10
Based on 7 reviews as rated by the Mozo community.

Recent Horizon Credit Union home loan reviews

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  • Horizon Credit Union Home Loan review

    Overall rating   7 / 10
    Local

    Local, small and friendly but their products are not as competitive as the bigger banks.

    Price
    7 / 10
    Features
    6 / 10
    Customer service
    9 / 10
    Convenience
    9 / 10
    Trust
    5 / 10
    Less
    Sandra, New South Wales, reviewed 3 months ago
  • Horizon Credit Union Home Loan review

    Overall rating   10 / 10
    Mutual financial institutions benefit the account

    The account holders are the share holders, benefiting the account.

    Price
    8 / 10
    Features
    8 / 10
    Customer service
    10 / 10
    Convenience
    9 / 10
    Trust
    9 / 10
    Less
    Ursula, New South Wales, reviewed over 4 years ago
  • Horizon Credit Union Home Loan review

    Overall rating   9 / 10
    Excellent customer service

    The customer service is excellent. They are very efficient and engage with their customers on a personal yet every professional manner.

    Price
    9 / 10
    Features
    8 / 10
    Customer service
    10 / 10
    Convenience
    9 / 10
    Trust
    10 / 10
    Less
    Nicole, New South Wales, reviewed almost 5 years ago
  • Horizon Credit Union Home Loan review

    Overall rating   10 / 10
    Personal, friendly and a delight!

    The credit union bent over backwards to help get the loan and rang me to update me on progress at least three times a week and when it was all done and sealed they gave me a bottle of champagne, flowers and a great box of chocolates. I can ring the loans manager directly at any time and she is supportive and gives great advice and support.

    Price
    9 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    7 / 10
    Trust
    10 / 10
    Less
    Mozo community reviewer, New South Wales, reviewed over 6 years ago
  • Horizon Credit Union Home Loan review

    Overall rating   10 / 10
    Excellent customer service

    Horizon Credit Union makes you the priority, you talk to local people and they know you and go out of their way to make things happen.

    Price
    8 / 10
    Features
    8 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Amanda, Northern Territory, reviewed almost 7 years ago
  • Horizon Credit Union Home Loan review

    Overall rating   9 / 10
    They treat me as a person, not a number

    The staff are just so friendly, efficient and go out of their way to make you feel welcome. There is nothing that is problem for them. You even know they Manager in person, sometimes even seeing them as the "teller". A great team!!!

    Price
    8 / 10
    Features
    9 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Julie, New South Wales, reviewed almost 8 years ago
  • Horizon Credit Union Home Loan review

    Overall rating   7 / 10

    Dealing with horizon credit union is like being supported by family. Everyone from the tellers to the bank manager are friendly and make you feel like they want to help and are invested in making you happy. The interest rates aren't as good other banks, but sometimes that doesn't count as much as the service you get.

    Price
    2 / 10
    Features
    7 / 10
    Customer service
    9 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Monique, New South Wales, reviewed over 8 years ago
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    Home loan comparisons on Mozo - rates updated daily

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      interest rate
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    • Variable Home Loan

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      2.80% p.a.
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    • Basic Home Loan

      interest rate
      3.09% p.a. variable
      comparison rate*
      3.09% p.a.
      upfront fees
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    • Discount Fixed Rate 300k+

      interest rate
      2.89% p.a.
      fixed 2 years
      comparison rate*
      3.76% p.a.
      upfront fees
      $450

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    *WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

    Want more? Compare all 533 home loans in the Mozo comparison engine.

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    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.