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IMB Bank Credit card customer reviews

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Customer service
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Based on 22 credit card reviews as rated by the Mozo community.
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Recent IMB Bank credit card customer reviews

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  • IMB Bank Credit Card

    Absolutely disgusting, stay away.

    Absolutely dreadful policies. All I want is to change my address, as I no longer live in NSW, but apparently it can not be done because I do not have internet banking, something I could not set up as I no longer live in the state. They have to email me forms, requiring me to fill in and post back to them even though they verified my identity over the phone. Strange that when I missed some payments they wanted my address to send threatening letters to me, but will not voluntarily change it so I can get my monthly statements, which they will not email to me. However they will email me letters from their collection agency when I am $40 over my limit, something which would not happen if they changed my address as requested and sent out my statements.

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    Kerry, Queensland, reviewed about 4 years ago
  • IMB Bank

    Good

    Good.

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    Marion, New South Wales, reviewed almost 6 years ago
  • IMB Bank

    Excellent rewards at no cost

    I have no annual fee and get points for every dollar I spend and get at least 1000.00 worth of vouchers per year.

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    David, New South Wales, reviewed over 8 years ago
  • IMB Bank

    Best ever

    The best bank in NSW.

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    Peter, New South Wales, reviewed over 8 years ago
  • IMB Bank Credit Card

    Competitive

    Most helpful.

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    Kees, New South Wales, reviewed almost 9 years ago
  • IMB Bank Credit Card

    Should be more understanding with loyal customers

    Have been with them for over 20 years without a problem, was disappointed when went to get a house loan last year and was knocked back

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    Graham, , reviewed about 9 years ago
  • IMB Bank Credit Card

    IMB is the way to go

    Overall great bank never had a problem with them, extremely helpful staff, always a pleasure to walk into the bank and do not have to wait in long lines which is convenient :)

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    Jessica, , reviewed over 9 years ago
  • IMB Bank Credit Card

    The only way to bank in the Illawarra!

    We have a wisdom saver a/c. over 55's. No fees or charges. Awesome! IMB are at my local shopping centre so very handy. Always approachable.

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    Mozo community reviewer, New South Wales, reviewed over 10 years ago
  • IMB Bank Credit Card

    Safe

    I recently went through a messy separation with a partner where proceeds from the sale of our house were being disputed and took months to resolve. During the months the dispute resolution was going on, the 3 credit cards I had in my name were not paid and creditors began black listing me. The only card that had put in the effort all the way to keep me in the green was the IMB. While I was not able to get more credit for them it was the safest way, and am thankful for it now.

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    Erin, New South Wales, reviewed over 11 years ago
  • IMB Bank Credit Card

    perfect!

    credit cart is the most beautiful thing for can use. if we choose right bank, it will good.

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    Sibel, Victoria, reviewed almost 12 years ago
  • IMB Bank Credit Card

    I like this product because it is easy to use and it doesn't take long at all

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    Jorden, New South Wales, reviewed about 12 years ago
  • IMB Bank Credit Card

    Tried this bank for a bit of competition! Never again.

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    Amanda, New South Wales, reviewed over 13 years ago
  • IMB Bank Credit Card

    Attention was quick and prompt, answering questions and resolving difficulties.

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    Grant, New South Wales, reviewed over 13 years ago
  • IMB Bank Credit Card

    Haven't used rewards yet, I'm saving up for a really good item but they have a wide variety to choose from

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    Diane, New South Wales, reviewed almost 14 years ago
  • IMB Bank Credit Card

    I like nothing about this product. The visa is attached to your account so your money is used immediately. There is a monthly fee which is not competitive.

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    Anne, New South Wales, reviewed almost 14 years ago
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    Credit card comparisons on Mozo - rates updated daily

    • Low Rate Card - Balance Transfer Offer

      Purchase rate
      13.49% p.a.
      Balance transfer rate
      0% p.a. for 28 months and then 21.74% p.a. (2.00% balance transfer fee)
      Annual fee
      $59 $0 in the first year
      Rewards program

      Promoted
    • Platinum Edge Credit Card

      Purchase rate
      23.99% p.a.
      Balance transfer rate
      No current offer
      Annual fee
      $195 $0 in the first year
      Rewards program
      Membership Rewards

      Promoted
    • Platinum Visa Credit Card

      Purchase rate
      19.99% p.a.
      Balance transfer rate
      No current offer
      Annual fee
      $299
      Rewards program
      Qantas Frequent Flyer

      Promoted
    • Qantas Ultimate Card

      Purchase rate
      23.99% p.a.
      Balance transfer rate
      No current offer
      Annual fee
      $450
      Rewards program
      Qantas Frequent Flyer

      Promoted
    • Explorer® Credit Card

      Purchase rate
      23.99% p.a.
      Balance transfer rate
      No current offer
      Annual fee
      $395
      Rewards program
      Membership Rewards

      Promoted

    **Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.

    Want more? Compare all 192 credit cards in the Mozo comparison engine.

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