iMortgage home loan reviews

iMortgage
iMortgage's overall rating for home loans

(as rated by the Mozo community)

4.8 / 10

based on 4 reviews

Price

Features

Customer service

Convenience

Trust

Featured home loan from iMortgage

Recent iMortgage home loan reviews

iMortgage

iMortgage home loan review

Overall rating   10 / 10

Recommend to all, great service

I wanted to refinance an investment property that was with one of the big four banks at 5.20%. I wanted as low a rate as possible, at least below 4.70% variable. (The cheapest variable rate I have seen is 4.56%). As I’m self-employed, certain low...

Full review

I wanted to refinance an investment property that was with one of the big four banks at 5.20%. I wanted as low a rate as possible, at least below 4.70% variable. (The cheapest variable rate I have seen is 4.56%). As I’m self-employed, certain low interest rate lenders won’t lend to me. I stumbled across iMortgage after a Google search and on mortgage comparison websites. I went with their Fusion product (which is a mortgage product of Advantedge. Advantedge is a subsidiary of NAB). I wanted certain features (as well as a low rate) – like redraw, interest only period, internet access to funds, no ongoing setup/valuation fees, no annual fees. Offset isn’t offered on this account, but iMortgage do have offset products available. You can split and fix if that’s important to you. The application process was very smooth and efficient and I sent an initial enquiry email and was contacted promptly. I had lots of questions and the great thing about my consultant is that she was very quick to respond to emails, not days, not hours, pretty much within the hour, mostly straight away. You couldn’t really ask for much better customer service. Some other lenders, you are handed along a chain of people, you ask questions but don’t get an answer, but with iMortgage (at least in my experience), you deal with one person from start to finish, and they answer everything you want to know. The process was pretty much done via email. At all stages I was kept informed of the application process and given expected time frames on each step and documents were sent via email (verification of income etc); an onsite valuation was promptly arranged through the real-estate agent (not a desktop or drive-by valuation) and the cost absorbed by iMortgage; conditional approval is then given and then formal loan are documents issued and sent via courier. You have to verify your identity at Australia Post, rather than just sending in certified copies of 100 points of ID. Overall, you can’t really ask for much more and if you are prepared to apply via e-mail / phone calls / the post, then you can’t go past the very low variable interest rate, the features (especially redraw, no ongoing fees, no setup fees), plus a prompt and efficient application process where you are kept informed of where things are at. You can even get a debit card if you wish. A bonus is you get membership to iMembers Advantage, discount airline lounge membership, discount gift vouchers, etc etc. Access to your mortgage is provided via an easy to use website. The only disadvantage is, if you have different loans, secured by more than one property, you are issued separate logins, rather than seeing all your loans under the one login. A small inconvenience to pay I guess.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Matt (VIC), reviewed almost 3 years ago

iMortgage

iMortgage home loan review

Overall rating   0 / 10

Do not use!

Imortgage have cost me over $20,000 from the purchase of my house. They did not include all the real estate fees and other costs in with the mortgage and miscalculated what we needed. They are hard to get hold of, never return calls and are full...

Full review

Imortgage have cost me over $20,000 from the purchase of my house. They did not include all the real estate fees and other costs in with the mortgage and miscalculated what we needed. They are hard to get hold of, never return calls and are full of empty promises. I will never ever recommend them to anyone and can't wait to sell up and get rid of them.

    Price   5 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

Less

Sophie (WA), reviewed almost 3 years ago

iMortgage

iMortgage home loan review

Overall rating   9 / 10

Great features and super low variable rate

I wanted to refinance an investment property that was with one of the big four banks at 5.20%. I wanted as low a rate as possible, at least below 4.70% variable. (The cheapest variable rate I have seen is 4.56%). As I'm self-employed, certain low...

Full review

I wanted to refinance an investment property that was with one of the big four banks at 5.20%. I wanted as low a rate as possible, at least below 4.70% variable. (The cheapest variable rate I have seen is 4.56%). As I'm self-employed, certain low interest rate lenders won't lend to me. You won't find iMortgage being recommended by mortgage brokers - I believe they won't get a commission. I stumbled across iMortgage after a google search and on mortgage comparison websites. I went with their Fusion product (which is a mortgage product of Advantedge. Advantedge is a subsidiary of NAB) I wanted certain features (as well as a low rate) - like redraw, interest only period, internet access to funds, no ongoing setup/valuation fees, no annual fees. Offset isn't offered on this account, but iMortgage do have offset products available. You can split and fix if that's important to you. The application process was very smooth and efficient – I sent an initial enquiry email and was contacted promptly. I had lots of questions and the great thing about my consultant is that she was very quick to respond to emails … not days, not hours, pretty much within the hour, mostly straight away. You couldn't really ask for much better customer service. Some other lenders, you are handed along a chain of people, you ask questions but don't get an answer, but with iMortgage (at least in my experience), you deal with one person from start to finish, and they answer everything you want to know. The process was pretty much done via email. At all stages I was kept informed of the application process and given expected time frames on each step – Documents were sent via email (verification of income etc); an onsite valuation was promptly arranged through the real-estate agent (not a desktop or drive-by valuation) – cost absorbed by iMortgage; conditional approval is then given – then formal loan documents issued and are sent via courier. You have to verify your identity at Australia Post, rather than just sending in certified copies of 100 points of ID. Overall, you can't really ask for much more – if you are prepared to apply via email / phone calls / the post – then you can't go past the very low variable interest rate, the features (especially redraw, no ongoing fees, no setup fees), plus a prompt and efficient application process where you are kept informed of where things are at. You can even get a debit card if you wish. A bonus is you get membership to “Members advantage” - discount airline lounge membership, discount gift vouchers, etc etc. Access to your mortgage is provided via an easy to use website. The only disadvantage is, if you have different loans, secured by more than one property, you are issued separate logins, rather than seeing all your loans under the one login. A small inconvenience to pay I guess.

    Price   10 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Daniel (QLD), reviewed over 3 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Home loan comparisons on Mozo - rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2016

    loans.com.au Essentials Variable 80 Homebuyer Special (Owner Occupier, Principal & Interest)

    loans.com.au Essentials Variable 80 Homebuyer Special (Owner Occupier, Principal & Interest)

    • A super-low rate available to purchases and 20% minimum deposit required
    • No monthly fees, Redraw facility with no minimum
    • Split loan facility – up to five free splits with fixed rate or identical variable loan product

    interest rate

    3.54% p.a. variable

    comparison rate*

    3.56% p.a.

    upfront fees

    $520

    Go to site

    More info

    • A super-low rate available to purchases and 20% minimum deposit required
    • No monthly fees, Redraw facility with no minimum
    • Split loan facility – up to five free splits with fixed rate or identical variable loan product
    • Interest rate: 3.54% p.a. variable
    • Comparison rate*: 3.56% p.a.
    • Upfront fees: $520
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $1,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.2

    Based on 202 loans.com.au home loan reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2016

    Featured product

     

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    • $0 application fee for variable rate, $0 ongoing fees, $0 annual fees
    • No monthly fees
    • 20% minimum deposit required

    interest rate

    3.62% p.a. variable

    comparison rate*

    3.62% p.a.

    upfront fees

    $0

    Go to site

    More info

    • $0 application fee for variable rate, $0 ongoing fees, $0 annual fees
    • No monthly fees
    • 20% minimum deposit required
    • Interest rate: 3.62% p.a. variable
    • Comparison rate*: 3.62% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $700,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    4.8

    Based on 56 UBank home loan reviews

    Need more information?
    Go to site

    More info

  • State Custodians Low Rate Home Loan with Offset (LVR<80%, Owner Occupier, Principal & Interest)

    State Custodians Low Rate Home Loan with Offset (LVR<80%, Owner Occupier, Principal & Interest)

    • $0 Application Fee, Free Redraws, Extra Repayments
    • P&I or Interest Only Up to 5yrs
    • Free 100% Offset Account

    interest rate

    3.64% p.a. variable

    comparison rate*

    3.67% p.a.

    upfront fees

    $286

    Go to site

    More info

    • $0 Application Fee, Free Redraws, Extra Repayments
    • P&I or Interest Only Up to 5yrs
    • Free 100% Offset Account
    • Interest rate: 3.64% p.a. variable
    • Comparison rate*: 3.67% p.a.
    • Upfront fees: $286
    • Ongoing fees: $0.00
    • Discharge fee: $300.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $100,000
    • Maximum loan amount: $2,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.7

    Based on 3 State Custodians home loan reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2016

    Newcastle Permanent Discounted Variable Home Loan (Owner Occupier, Principal & Interest) (Premium Plus Package)

    Newcastle Permanent Discounted Variable Home Loan (Owner Occupier, Principal & Interest) (Premium Plus Package)

    • 100% Offset Facility
    • $0 application fee for Personal and Car Loans
    • Additional repayments and redraws at any time

    interest rate

    3.64% p.a. variable

    comparison rate*

    4.03% p.a.

    upfront fees

    $0

    Go to site

    More info

    • 100% Offset Facility
    • $0 application fee for Personal and Car Loans
    • Additional repayments and redraws at any time
    • Interest rate: 3.64% p.a. variable
    • Comparison rate*: 4.03% p.a.
    • Upfront fees: $0
    • Ongoing fees: $395.00 yearly
    • Discharge fee:
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $150,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.5

    Based on 80 Newcastle Permanent home loan reviews

    Need more information?
    Go to site

    More info

  • HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    • Owner occupier only
    • Available to new borrowings to HSBC of $50,000 or more
    • Your own Personal Relationship Manager

    interest rate

    3.65% p.a. variable

    comparison rate*

    3.66% p.a.

    upfront fees

    $0

    Go to site

    More info

    • Owner occupier only
    • Available to new borrowings to HSBC of $50,000 or more
    • Your own Personal Relationship Manager
    • Interest rate: 3.65% p.a. variable
    • Comparison rate*: 3.66% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $300.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 90.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $7,500,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.1

    Based on 32 HSBC home loan reviews

    Need more information?
    Go to site

    More info

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*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a home loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years, and applies only to this example. Different amounts and terms will result in different comparison rates. Full comparison rate schedules are available from lenders. Costs such as redraw fees or early repayment fees, and savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

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