We would like to express our deep gratitude to (Mortgage Choice in Narellan) This week we finally have our loan funded. Our unique circumstances make the journey to get a home loan approval quite challenging, and things got even more complicated with the pandemic. Before dealing with Theresa, we contacted few different brokers and banks, even the bank where we have our savings (NAB). All of them proved to be very disappointing to us. Some didn't even bother to return our calls. Then we contacted Theresa, who turned our disappointments to hopes. From the beginning, she really showed that she cares about us. We even feel that she is like our own family who gives good advices and have our best interest at heart. Communication with Theresa is excellent! She informed us of each progress of our application promptly. She is very responsive and never make us feel bad asking her about anything. She has great knowledge and able to recommend the best product for our loan. We highly recommend Theresa to anyone looking to get a loan or refinance. We will also be returning to her for her advice when our fix term nearly ends. Thank you very much Theresa!
My husband has always been extremely distrusting and wary of mortgage brokers and such. It took me ages to get him to agree to see a mortgage broker instead of the banks. He can not speak more highly of him now. Our mortgage broker always goes above and beyond for us. He knows my husband is a panic merchant and has any problems under control within 24 hours. He does much more than he has to in terms of keeping us informed and if the banks stuff up or keep us waiting too long he makes sure we are fully compensated by them. We have used his services for many years now for numerous investment properties and now our daughter is looking to use Mortgage Choice as well. Our broker also meets us at our home at a time to suit us which is normally after hours. Needless to say my husband and myself would thoroughly recommend Mortgage Choice to anyone including our closest friends and family.
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