Customer reviews of Mortgage House

Overall rating

4.9/10

Price

6.1/10

Features

6.7/10

Customer service

4.7/10

Convenience

4.8/10

Trust

4.3/10

Based on 20 reviews as rated by the Mozo community.

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Mortgage House Home Loan Prime (Owner Occupier, Principal & Interest, <80% LVR) review

Overall rating 2 / 10

No Customer Service

Very poor customer service bordering on rudeness. We were never told that our loan with Adelaide bank would be controlled by Mortgage House and we could never get any answers. Took 7 weeks to get Mortgage House to discharge the loan to our new bank. Had to threaten them with AFCA.

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Price

8 / 10

Features

7 / 10

Customer service

1 / 10

Convenience

1 / 10

Trust

1 / 10

Less

Derrick, New South Wales, reviewed 12 days ago

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