I find their service to be very efficient either in person or online! I convinced my brother to transfer from his bank to MyState and he is very happy with all service they provide.
My Financial or as it was called My State, is a homey type of bank that is I believe is basically a state bank for Tasmania, as it started out as a Credit Union for teachers and then it added Police and Nurses and was run for the benefit for those in that profession. It is now a bank for everyone and yet it still has a feeling of a bank that is there you me and they always seem. Glad to see me or others always willing to help in anyway they can, which at times I have had to use, especially when I was in the USA and UK making sure I had the use of my cards and that I had all the information on how to contact them if I ever found myself in need of some help they could give me. It is a bank that seems to cater for my needs and a willingness to make sure I am always in the know. I guess that is why they call it My State Financial. They are there for me.
I FEEL THE NAB with the great amount of money they spend on advertising would be far better off spending the money informing customers and the public ways they can service them better as the money they advertise with is the cumstomers anyway Also they could abolish the two dollar fee at non NAB atms as if they dont make enough money off bank charges as it is
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**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.
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