I am tired of getting 30 dollar fees when my loan's are slightly overdrawn. Rather than helping me to put all my debts in one account they won't lend me the fund's because I am on a disability pension & they don't seem to care. I am human not a Robot l need food, power, etc. Please help me.
Exceptional customer service focus from Mystate credit union. The product features were thoroughly explained and when I was taken ill, the loan manager deterred my payments and sat with me to work out a repayment plan which suited me given the change of circumstances. Understanding, concerned and most professional loan manager.
It is a family orientated bank that is helpful both over the phone and in person. Your personal circumstances are taken into consideration and you are treated as a person not just a nameless customer.
After banking with this institute for 30 years they made the whole process as difficult as possible. We will be changing banks . After sitting in the loans managers office for an hour she still had to ring us numerous time with problem after problem that actually were not a problem. She only wanted to make her job easier instead of looking after our needs. We have had several loans with them never defaulted and always paid things off early. They have amalgamated so many times now who knows who they are any more. Not at all friendly.
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Terms from 2 to 7 years. Representative example: a 5 year $30,000 loan at 5.95% would cost $34,757.21 including fees.
Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 5.45% would cost $34,590.57 including fees.
Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 4.99% would cost $33,959.97 including fees.
Terms from 3 to 5 years. Representative example: a 5 year $30,000 loan at 5.35% would cost $34,832.61 including fees.
Terms from 3 to 5 years. Representative example: a 5 year $30,000 loan at 6.39% would cost $35,126.40 including fees.
WARNING: The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may inﬂuence the cost of the loan.
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