I am tired of getting 30 dollar fees when my loan's are slightly overdrawn. Rather than helping me to put all my debts in one account they won't lend me the fund's because I am on a disability pension & they don't seem to care. I am human not a Robot l need food, power, etc. Please help me.
They are professional, courteous and care for their customers. I would not go anywhere else.
Fantastic credit union with great customer service.
Exceptional customer service focus from Mystate credit union. The product features were thoroughly explained and when I was taken ill, the loan manager deterred my payments and sat with me to work out a repayment plan which suited me given the change of circumstances. Understanding, concerned and most professional loan manager.
MyState is always there to help when there is a problem if any kind. The staff are caring and willing to respond to anything that is required by the customer.
It is a family orientated bank that is helpful both over the phone and in person. Your personal circumstances are taken into consideration and you are treated as a person not just a nameless customer.
Excellent customer service, personable and one case manager across all forms of finance.
After banking with this institute for 30 years they made the whole process as difficult as possible. We will be changing banks . After sitting in the loans managers office for an hour she still had to ring us numerous time with problem after problem that actually were not a problem. She only wanted to make her job easier instead of looking after our needs. We have had several loans with them never defaulted and always paid things off early. They have amalgamated so many times now who knows who they are any more. Not at all friendly.
Starting up account keeping fees on existing loans
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Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 8.00% would cost $36,647.51 including fees.
Terms from 1 to 5 years. Representative example: a 3 year $10,000 loan at 6.79% would cost $11,380.22 including fees.
Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 5.75% would cost $35,490.18 including fees.
Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 6.99% would cost $36,133.67 including fees.
Terms from 3 to 5 years. Representative example: a 5 year $30,000 loan at 7.95% would cost $37,049.45 including fees.
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