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National Mortgage Company reviews

Overall rating
4.1/10
Price
4.8/10
Features
4.3/10
Customer service
5.1/10
Convenience
4.5/10
Trust
4.2/10
Based on 21 reviews as rated by the Mozo community.
National Mortgage Company product reviews

Recent National Mortgage Company reviews

  • National Mortgage Company Home Loan review

    Overall rating   0 / 10
    Extremely poor service and interest rates.

    Do not go through this "bank". They are a third party lender who will only offer you higher rates than other Australian lenders and banks, which is what they did to me. Firstly, I came off a fixed loan and they offered me a higher rate, even though RBA have cut the cash rate by 1.5% while my loan was fixed. When I inquired why my interest repayments were going to be increased they played dumb, telling me it was what ING had offered, but I wasn't allowed to talk to ING directly. They said that they were representing me, but hadn't yet talked to ING, they were just going off their database. I asked them to talk to ING, as I could see that ING were offering significantly lower interest rates for home loans on their website... It took them three weeks and many phone calls on my part to get a response. It was a mediocre response at best and a minor reduction of interest rate which is in no way "competitive". I am actively looking to pay break fees and change to another bank or lender. Do not put your hard earned money anywhere near this "lender".

    Price
    0 / 10
    Features
    0 / 10
    Customer service
    0 / 10
    Convenience
    0 / 10
    Trust
    0 / 10
    Less
    Ann, New South Wales, reviewed 6 months ago
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