They are friendly, local and easy to deal with.
Been with them for years and generally like their service. However, the shift away from personal branch services to forced electronic access means I have to travel further to receive personal service. I am tech savvy, so handle most of my needs fine, but there are a lot of older members who are either unable to use technology or don’t trust it. These people are not adequately catered for. As a member organisation, I feel that commercial effectiveness and efficiency should not be heavily prioritised over the needs of individuals especially older Australians.
I always get great customer service, they are second to none.
Trustworthy bank with good service.
I have been with them for a very long time. They have always looked after me and my husband, and made sure I have got the best banking solutions over the time I have been with them.
This credit union charges me no fees at all (over 55 years). I have a no fee debit card, a cheque account, savings account, easy online banking. They are easy to deal with, pleasant and trustworthy.
Good to deal with. Have been with them for over 30 years.
I like this credit union because they support the locals in lot of ways, they are easy to do business with everyone is friendly and very helpful. This is a credit union I would recommend if someone asks.
I have had no problems with People's Choice, they are always helpful and online banking is always up. What more could you ask for?
Nothing I have issued is ever too much trouble for the friendly staff. When I turn 55 I received added benefits which is more than what other banks offers.
My credit union offers redraw facilities on personal loans. My home loan interest is too high but it's all I could get!
Their customer service is almost non existent and I don’t like the way they charge bank fees when some other banks don’t.
They are a great place to bank and are clear and transparent in all there dealings. They are open and honest and very knowledgeable in their field.
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.