People's Choice Credit Union car loan reviews

We live in Remote NT so popping into the Bank is not a possibility. People's Choice were so easy to deal with. Very efficient. Very helpful. An absolutely smooth transaction.

Price   8 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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Didn't know too much about the bank - Just had car loan through it. Have paid car off and not with them anymore

Price   7 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   7 / 10

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Set up a secured car loan with People's Choice as they had the most competitive price. Excellent customer service in store and had my account set up in no time, they also went out of their way to chase up some extra financial loose ends. Very thorough service.

Price   7 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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This bank had great customer service until my signature was on the page. Once they knew I was locked in they fell apart. I waited in the bank for 30 minutes of my 40 minute lunch break for a lady to tell me that I did not know what I was talking about. She finally left the room after 20 mins of signing more paperwork for her supervisor to tell her that all that I had just done was wrong and that I did know what I was talking about. She re-entered the room and said a very short sorry and that I could go now.

Price   10 / 10

Features   5 / 10

Customer service   1 / 10

Convenience   1 / 10

Trust   1 / 10

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Not only do they have a great interest rate but any bank who provides in-branch entertainment for kids and free coffee for me wins my vote!

Price   6 / 10

Features   4 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   8 / 10

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The loan itself was great, nearly everything was explained in detail. We could pay it out quicker with no penalties, BUT with the loan insurance we were not told this time that even if we paid out the loan early we would not receive back the proportion of insurance that wasn't used. With past loans we have paid out early with them, we have always received our unused insurance in cash form. Now they keep the unused portion of insurance just in case you take a loan out in the next 12 months???? Sorry, but that's my money. Insurance is not cheap and why should they get to keep it when it when the loan is paid out. I won't be using them for a car loan ever again, and will definitely do my research first. FYI we paid out the load in half the time so presumed we would get about $1800 back from insurance.

Price   7 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   8 / 10

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They have no fees till over 25 years of age. A very low interest rate even with it being my first loan. They help with every step of transferring my loan an made life very easy.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   6 / 10

Trust   10 / 10

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They were the only Bank to give me a car loan. The major Banks all refused to give me a loan because I was not in permanent employment. At 70 that is near impossible. I had more than enough collateral to cover the repayments on the $11,000 loan.

Price   8 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   9 / 10

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Very competitive car loan was much cheaper than Bendigo Bank. The people in People's Choice are very friendly and customer attention is exceeding our expectations. Will choose them for our home loan.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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The People's Credit Union is the easiest and most reliable operation to get any kind of loan from. The staff are terrific and very helpful in many ways regarding credit ratings and any other questions that you may have. They are very quick with all the paperwork and no time is wasted on your working day.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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This is the best credit union I have a loan with, everything is up front with them and if you have any questions , they will answer them and not try to pull the wool over your eyes.

Price   8 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I am onto my second car loan with People's Choice, never had any stresses, they are easy to communicate with! I was 18 when I signed up for my first loan, they simplified everything which helped me understand all the fees and payments. Great service!

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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We have car loan for 2 cars, very happy with rates and advice, exceptional customer service in my branch. The guys who work there know what they talking about. Had experience once in the city branch and it was a disaster. I wish that all staff can be trained in the same way. Very flexible conditions on the loan and easy to use website for on line banking. Overall very pleased with Peoples Choice Credit Union.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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After looking around the market I decided to settle on Peoples Choice Credit Union to attain my car loan. I have found that their interest rates are highly competitive and my repayments are affordable. The customer service thus far has been nothing short of first class. I would and have recommended this provider to many of my friends and family.

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   9 / 10

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I applied for a car loan, got told I couldn't get the amount I wanted, but still enough to get a car. Picked and fell in love with a car the next day. Paid a deposit. Then when I went back to the bank to sort out the details, got informed I wasn't eligible for any loan. Total liars and heartbreakers.

Price   5 / 10

Features   5 / 10

Customer service   0 / 10

Convenience   8 / 10

Trust   0 / 10

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One word: Easy! Easy application process, easy ID verification and brilliant customer service. Highly recommended!

Price   8 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   8 / 10

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Have had over 10 years of banking history with this institution, full time employment and paid off 2 previous car loans reliably and early, in one case over a year early with additional repayments. With all that in mind I would have thought a secured car loan for 7k would be a walk in the park. But no - knocked back. Reason given - defaulting on 2 months of home loan repayments when I was made redundanct last Christmas. I was sadly disappointed in PCCU - no customer loyalty.

Price   8 / 10

Features   8 / 10

Customer service   3 / 10

Convenience   5 / 10

Trust   2 / 10

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Very friendly and helpful staff who will do anything to answer your questions and sort anything out for you.

Price   8 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   9 / 10

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We were first drawn to People's Choice for the competitive rate they offered. The customer service was amazing. We must have spoken to at least five different people and all were really pleasant. We were mucked around by the car dealership, but the particular consultant who dealt with us was fantastic and really came to our aid.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I have been with this credit union for over 20 years and have found it to serve me as a pensioner with all the help and resources I have needed and the staff are excellent.

Price   5 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   6 / 10

Trust   7 / 10

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Whenever I go in to a branch the staff are always friendly and having water and coffee available makes the little things seem important to them.

Price   6 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Great range and service.

Price   8 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   8 / 10

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I have a car loan with Peoples Choice and the percentage rates are fantastic much better than any bank can offer, staff are very professional and very helpful and any extra money you pay on your loan goes into a bank account with them to use when you need it which is great for emergencies, they are opening up more branches in different areas which makes it easier and I would recommend this credit union to any one who is after a fantastic deal.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

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Very competitive interest rates - easy to keep track of the loan through on line banking - a couple of days late payment and never charged a late fee - always only a phone call away with no waiting periods - problems dealt with immediately.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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The People's Choice Credit Union provide very helpful face-to-face, in brance support and service. However, as we have moved interstae and utilise telephone banking, we are finding the national call centre approach to be less personalised and ultimately unhelpful at times. We still call our old brach manager direct for support and assistance at times - and he has been very helpful (old fashioned first name basis). The interest rates on our car loan could be more competitive however. When applying for the loan, they were willing to compete on interest rates to some degree, however, some years later, there are far lower interests available in the current market. Online services are very user friendly and easy to use.

Price   5 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   8 / 10

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