People’s Choice staff are always helpful and were very supportive during a difficult period of redundancy. They have also contacted us to reduce our mortgage rates by moving us to a new product without us even having to ask.
Customer service are a joke. Banked there for 20 years and received nothing but a feeling of disappointment when going for home loans. All that was brought up was pre-covid-19 & that we would have had a chance then but not now because lending has doubled. Penalised for other non payments of mortgages because of the pandemic.
Great variety of banking options and helpful staff
A great variety of banking options available whether you’re wanting assistance with loans or savings. Staff are always friendly and helpful. Would highly recommend People’s Choice Credit Union for all your banking needs.
Recently updated my loan with PCCU. I was contacted and asked if was a convenient time. A suitable time was arranged. My options were clearly explained in an easy to understand and approachable manner. Followed up on email requests and were very friendly and professional during all interactions.
We have banked with them for many years. Unfortunately there is no branch near us, none in this area at all, the nearest is over an hour's drive away. Phone and online internet banking is OK, but there are times when I would like to speak directly with someone in a branch locally.
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*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.
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