Amazing customer service over the phone. The phone staff are actually in branches, in Australia. They treat you like a real person. Their advice is always well thought through and they are very friendly.
Finance managers are a bunch of donkeys. I just sold my house and they are trying to charge me twice for arrears. Now I'm considering having my account audited for fraud. They don't call back when they stuff up and are not helpful.
Peoples choice is super quick and easy online, staff are always friendly with front and back access to the bank, only real downsides been there was no first home owners Grant's and with lack of experience wasnt sure on alot of things but overall I'd definitely recommend this bank.
People's Choice had great customer service and gave me a good insurance deal on my car too which ended up being less than my previous insurer even after an accident!
I like this credit union as it has competitive personal loan rates. Even better rates if you spend over 20G on a new car! Is easily accessible in NT and SA, not so good in other states! I make higher payments regularly which enables me to redraw funds when times are tight! The customer service is very efficient and effective.
Pleasantly surprised with the very competitive rate they provided and has the convenience of monthly payments.
I have only been with People's Choice for a 18 months. The policy looks good and reads well but I have been fortunate not to make a claim. I can walk to the Credit Union and talk to someone straight away which is great. My previous insurer was by phone or website which was difficult as I don't always understand the accent. I prefer to go to an office and have face to face customer service as that is reassuring.
All well and good when you are putting a wage in every week or fortnight, but when you are only having a pension put in all of a sudden there is not much in the way of loans, overdrafts etc available.
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