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Pepper Money Home loan reviews

Overall rating
4.4/10
Price
3.3/10
Features
3.9/10
Customer service
5.9/10
Convenience
4.3/10
Trust
4.2/10
Based on 16 reviews as rated by the Mozo community.

Recent Pepper Money home loan reviews

Sort reviews by: date | star rating
  • Pepper Money Home Loan review

    Overall rating   8 / 10
    Very flexible, easy to deal with and will help you

    They are great if your credit history is not as good as others. While they will charge a bit higher interest rate, they will accept you for a mortgage when other banks won't. It allows you to get into the housing market and repair your credit. I appreciate everything they have done for me.

    Price
    6 / 10
    Features
    4 / 10
    Customer service
    9 / 10
    Convenience
    0 / 10
    Trust
    9 / 10
    Less
    Mark, New South Wales, reviewed 2 months ago
  • Pepper Money Home Loan review

    Overall rating   10 / 10
    Very helpful customer service.

    They were very helpful during hard times. We couldn't have asked for more support.

    Price
    5 / 10
    Features
    4 / 10
    Customer service
    10 / 10
    Convenience
    8 / 10
    Trust
    10 / 10
    Less
    Vicki, New South Wales, reviewed 2 months ago
  • Pepper Money Home Loan review

    Overall rating   9 / 10
    Good customer service.

    Assistance in getting a home loan was amazing and fast.

    Price
    7 / 10
    Features
    7 / 10
    Customer service
    9 / 10
    Convenience
    9 / 10
    Trust
    9 / 10
    Less
    Sara, Western Australia, reviewed 2 months ago
  • Pepper Money Home Loan review

    Overall rating   10 / 10
    Understanding

    They have been very understanding while I was in financial hardship.

    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Diana, Northern Territory, reviewed about 1 year ago
  • Pepper Money Home Loan review

    Overall rating   5 / 10
    Great customer service

    The interest rate is really high.

    Price
    1 / 10
    Features
    1 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Less
    Diana, Northern Territory, reviewed almost 2 years ago
  • Pepper Money Home Loan review

    Overall rating   2 / 10
    Great customer service but rates are too high

    The interest rates were raised twice in two months, far above the bank rate.

    Price
    0 / 10
    Features
    0 / 10
    Customer service
    10 / 10
    Convenience
    0 / 10
    Trust
    0 / 10
    Less
    Terri, Western Australia, reviewed almost 4 years ago
  • Pepper Money Home Loan review

    Overall rating   7 / 10
    good

    good

    Price
    8 / 10
    Features
    8 / 10
    Customer service
    8 / 10
    Convenience
    8 / 10
    Trust
    6 / 10
    Less
    Tony, New South Wales, reviewed about 4 years ago
  • Pepper Money Home Loan review

    Overall rating   0 / 10
    Dreadful

    Vultures pure and simple. I never signed on with them, they bought my mortgage from Wizard when they disappeared and have been bleeding me dry since. Interest rate up to 2% higher than it should be and fifty dollars for late payment - any arrears I have had are easily less than all of those charges. Avoid. They don't care about helping anyone but themselves - a money for nothing enterprise.

    Price
    0 / 10
    Features
    0 / 10
    Customer service
    0 / 10
    Convenience
    0 / 10
    Trust
    0 / 10
    Less
    Ka, New South Wales, reviewed over 4 years ago
  • Pepper Money Home Loan review

    Overall rating   10 / 10
    Fantastic in every way

    Although I went through a Broker, they were excellent.

    Price
    8 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Yvonne, Queensland, reviewed over 4 years ago
  • Pepper Money Home Loan review

    Overall rating   0 / 10
    Lacks customer service

    Have no compassion for their clients and way too expensive, but can't afford to change.

    Price
    0 / 10
    Features
    0 / 10
    Customer service
    0 / 10
    Convenience
    0 / 10
    Trust
    0 / 10
    Less
    Julie, Victoria, reviewed over 4 years ago
  • Pepper Money Home Loan review

    Overall rating   0 / 10
    Never go there

    Hopeless.

    Price
    1 / 10
    Features
    1 / 10
    Customer service
    0 / 10
    Convenience
    1 / 10
    Trust
    0 / 10
    Less
    Tony, New South Wales, reviewed over 4 years ago
  • Pepper Money Home Loan review

    Overall rating   1 / 10
    Wouldn't recommend them

    Their interest rates are way too high and they are very slow to pass on rate cuts.

    Price
    3 / 10
    Features
    7 / 10
    Customer service
    7 / 10
    Convenience
    0 / 10
    Trust
    2 / 10
    Less
    Jeannine, Victoria, reviewed over 4 years ago
  • Pepper Money Home Loan review

    Overall rating   6 / 10
    Will take care of you and your family

    Pepper has some strange ways of applying what the rules say rather than what is common sense but we are overall happy with the product.

    Price
    6 / 10
    Features
    3 / 10
    Customer service
    8 / 10
    Convenience
    4 / 10
    Trust
    5 / 10
    Less
    Caryn, Tasmania, reviewed almost 5 years ago
  • Pepper Money Home Loan review

    Overall rating   0 / 10
    poor customer service

    They do not listen or care about their customers

    Price
    0 / 10
    Features
    0 / 10
    Customer service
    0 / 10
    Convenience
    0 / 10
    Trust
    0 / 10
    Less
    Angela, Queensland, reviewed almost 5 years ago
  • Pepper Money Home Loan review

    Overall rating   1 / 10
    Only use if your desperation is short-term

    I signed with Wizard, then got bumped somehow to GE (the parent company) and finally ended up with Pepper. The interest rate since Wizard disappeared has always been around 2% higher than anywhere else and customer services just read from scripts, so are no help at all on anything. The only people who go to Pepper are the desperate and very desperate. If that's you, still think twice, because the contract terms are unlikely to assist you eventually. Awful money grabbing company, with predatory characteristics.

    Price
    0 / 10
    Features
    1 / 10
    Customer service
    1 / 10
    Convenience
    2 / 10
    Trust
    1 / 10
    Less
    Ka magloire, , reviewed over 5 years ago
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    Home loan comparisons on Mozo - rates updated daily

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    *WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

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