Queensland Country Credit Union bank account reviews

Queensland Country Credit Union
Queensland Country Credit Union's overall rating for bank accounts

(as rated by the Mozo community)

8.9 / 10

based on 20 reviews

Price

Features

Customer service

Convenience

Trust

Featured bank account from Queensland Country Credit Union

Recent Queensland Country Credit Union bank account reviews

Queensland Country Credit Union

Queensland Country Credit Union All Access bank account review

Overall rating   10 / 10

User friendly online services

I have never had an issue with QCCU, they are a pleasure to deal with.

Full review

I have never had an issue with QCCU, they are a pleasure to deal with.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Jodi (QLD), reviewed 1 day ago

Queensland Country Credit Union

Queensland Country Credit Union All Access bank account review

Overall rating   7 / 10

Competitive with good friendly customer service

Easy access through telephone, internet and in branches. Very open and friendly service one to one.

Full review

Easy access through telephone, internet and in branches. Very open and friendly service one to one.

    Price   6 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Alan (QLD), reviewed 9 months ago

Queensland Country Credit Union

Queensland Country Credit Union All Access bank account review

Overall rating   10 / 10

Fantastic bank

They go above and beyond for all their customers.

Full review

They go above and beyond for all their customers.

    Price   10 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Leslie (QLD), reviewed 12 months ago

Queensland Country Credit Union

Queensland Country Credit Union All Access bank account review

Overall rating   8 / 10

Brilliant at everything, especially service

QCCU has a great range of easy to understand products. The service in store is excellent and little or no waiting. Staff are friendly, helpful and don't let you go away without being satisfied with your banking needs.

Full review

QCCU has a great range of easy to understand products. The service in store is excellent and little or no waiting. Staff are friendly, helpful and don't let you go away without being satisfied with your banking needs.

    Price   7 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Darren (QLD), reviewed about 1 year ago

Queensland Country Credit Union

Queensland Country Credit Union bank account review

Overall rating   9 / 10

Thankful for great customer service

I haven't been with my bank for long but they are very friendly and always happy to give me a hand.

Full review

I haven't been with my bank for long but they are very friendly and always happy to give me a hand.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Sophie (QLD), reviewed almost 2 years ago

Queensland Country Credit Union

Queensland Country Credit Union All Access bank account review

Overall rating   10 / 10

More interest bearing accounts would be a bonus

I love QCCU as they are the best building society- they now have a coffee bar in the local branch when waiting, best idea ever .

Full review

I love QCCU as they are the best building society- they now have a coffee bar in the local branch when waiting, best idea ever .

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Rae (QLD), reviewed about 2 years ago

Queensland Country Credit Union

Queensland Country Credit Union All Access bank account review

Overall rating   5 / 10

Not switching banks

Although bank fees are expensive I will stay with this bank as they have good customer service and very convenient where I live.

Full review

Although bank fees are expensive I will stay with this bank as they have good customer service and very convenient where I live.

    Price   3 / 10

    Features   4 / 10

    Customer service   8 / 10

    Convenience   6 / 10

    Trust   3 / 10

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Elisha (QLD), reviewed over 2 years ago

Queensland Country Credit Union

Queensland Country Credit Union bank account review

Overall rating   10 / 10

I would give them a massive 10 out of 10.

I love my bank as they are friendliest bank I have had. I have been with my bank for 23 years and I have tried a few big banks eg. Nab and Commonwealth and Westpac. And none of them have even scratched the surface as my bank QCCU. They are always...

Full review

I love my bank as they are friendliest bank I have had. I have been with my bank for 23 years and I have tried a few big banks eg. Nab and Commonwealth and Westpac. And none of them have even scratched the surface as my bank QCCU. They are always to eager to help you with any inquiry you have. And the are very understanding with any matter you bring to them. Have brought my kids up to bank with them as they are young adluts now, and wouldn't hesitate recommending them to anyone.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Kim middleton , reviewed almost 3 years ago

Queensland Country Credit Union

Queensland Country Credit Union bank account review

Overall rating   9 / 10

Excellent service and competitive rates

QCCU isn't like big banks as they are always ready to give best service and the best deals they can. Every personnel is friendly and nothing is too much trouble. I won't bank anywhere else.

Full review

QCCU isn't like big banks as they are always ready to give best service and the best deals they can. Every personnel is friendly and nothing is too much trouble. I won't bank anywhere else.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Viv (QLD), reviewed almost 3 years ago

Queensland Country Credit Union

Queensland Country Credit Union bank account review

Overall rating   10 / 10

Only gets better

Does it get any better that this ? A Bank that thinks of its customer first. I think not!

Full review

Does it get any better that this ? A Bank that thinks of its customer first. I think not!

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Ian (QLD), reviewed about 3 years ago

Queensland Country Credit Union

Queensland Country Credit Union bank account review

Overall rating   10 / 10

Great customer service

I like the Queensland Country Credit Union because of the friendly and efficient service. If you are interested in this bank I highly recommend them. I rate the bank 10 out of 10.

Full review

I like the Queensland Country Credit Union because of the friendly and efficient service. If you are interested in this bank I highly recommend them. I rate the bank 10 out of 10.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Desleigh (QLD), reviewed about 3 years ago

Queensland Country Credit Union

Queensland Country Credit Union All Access bank account review

Overall rating   9 / 10

Great customer service, friendly

The staff are amazing and very helpful with whatever your needs are, they also help QQHF insurance and signed me up for car insurance as well, making sure I got the best deal possible!

Full review

The staff are amazing and very helpful with whatever your needs are, they also help QQHF insurance and signed me up for car insurance as well, making sure I got the best deal possible!

    Price   7 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Jessica (QLD), reviewed about 3 years ago

Queensland Country Credit Union

Queensland Country Credit Union bank account review

Overall rating   10 / 10

Best option for anyone is QCCU

My bank is amazing. As a single mum who struggles with big bills, their bill pay account option is a life saver. The staff are wonderful, helpful and always remember your name which makes you feel like a valued customer. I would and have...

Full review

My bank is amazing. As a single mum who struggles with big bills, their bill pay account option is a life saver. The staff are wonderful, helpful and always remember your name which makes you feel like a valued customer. I would and have recommended QCCU to my family and friends .

    Price   7 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Taliah , reviewed over 3 years ago

Queensland Country Credit Union

Queensland Country Credit Union bank account review

Overall rating   9 / 10

Bill paying service is awesome

The Bill paying service is absolutely awesome. It takes all the stress out of paying bills large and small and I have never looked back since having one. I wish all my friends and family would try it!

Full review

The Bill paying service is absolutely awesome. It takes all the stress out of paying bills large and small and I have never looked back since having one. I wish all my friends and family would try it!

    Price   10 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Janine (QLD), reviewed over 3 years ago

Queensland Country Credit Union

Queensland Country Credit Union All Access bank account review

Overall rating   9 / 10

Reliable, friendly and helpful

The best I have dealt with by far.

Full review

The best I have dealt with by far.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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John (QLD), reviewed over 3 years ago

Queensland Country Credit Union

Queensland Country Credit Union All Access bank account review

Overall rating   10 / 10

Great bank in all areas

I love my bank because they are like a small country bank but still have all the features of the bigger banks. Everything is personalized to our specific needs. Our kids love putting their money in the piggy banks they got with their accounts,...

Full review

I love my bank because they are like a small country bank but still have all the features of the bigger banks. Everything is personalized to our specific needs. Our kids love putting their money in the piggy banks they got with their accounts, before taking it into the bank. We are happy that our kids enjoy banking because of the friendly service in our bank.

    Price   10 / 10

    Features   10 / 10

    Customer service   7 / 10

    Convenience   5 / 10

    Trust   10 / 10

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Selena (QLD), reviewed almost 4 years ago

Queensland Country Credit Union

Queensland Country Credit Union All Access bank account review

Overall rating   10 / 10

Customer service is unbelievably great.

The only problem I find with this credit union is that it is not widely available, but that is improving.

Full review

The only problem I find with this credit union is that it is not widely available, but that is improving.

    Price   8 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Julie (QLD), reviewed about 4 years ago

Queensland Country Credit Union

Queensland Country Credit Union All Access bank account review

Overall rating   0 / 10

Old fashioned needs to get with the times!

Not convenient, too much paperwork when trying to change anything when your interstate! Recently closed account as it was too difficult to deposit from another bank interstate!

Full review

Not convenient, too much paperwork when trying to change anything when your interstate! Recently closed account as it was too difficult to deposit from another bank interstate!

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

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Cindy (VIC), reviewed about 4 years ago

Queensland Country Credit Union

Queensland Country Credit Union All Access bank account review

Overall rating   10 / 10

Cannot go past QLD Country - Highly recommended

Queensland Country offers outstanding customer service with all account they offer. In addition to their fantastic service the features included with the All access account surpast the norm. With on-line banking including internal and external...

Full review

Queensland Country offers outstanding customer service with all account they offer. In addition to their fantastic service the features included with the All access account surpast the norm. With on-line banking including internal and external transfer, B-pay of an on the stop, pre set or re-occuring nature. The one aspect that I experience was that when an established direct debit is due to occure and there are no funds or the full amount is not available, the staff will transfer money from one of your other or put your account in debt without an overdraw fee.

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Mozo reviewer (VIC), reviewed about 4 years ago

Queensland Country Credit Union

Queensland Country Credit Union All Access bank account review

Overall rating   10 / 10

Love the bill paying account.

Love the bill paying account and they have the best customer service I have ever had from any banking institution.

Full review

Love the bill paying account and they have the best customer service I have ever had from any banking institution.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Mozo reviewer (QLD), reviewed about 4 years ago

Queensland Country Credit Union

Queensland Country Credit Union bank account review

Overall rating   9 / 10

Great customer service with a willingness to serve

Every dealing I had with QCCU has always been rewarding. They are professional with that country feel where everybody's your mate. I been with this bank since mid to late nineties have have always found that they are helpful and respectful and...

Full review

Every dealing I had with QCCU has always been rewarding. They are professional with that country feel where everybody's your mate. I been with this bank since mid to late nineties have have always found that they are helpful and respectful and confidential when dealing with me. I am so impressed that my children are now members.

    Price   8 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   5 / 10

    Trust   9 / 10

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Mozo reviewer (QLD), reviewed over 4 years ago

Queensland Country Credit Union

Queensland Country Credit Union bank account review

Overall rating   10 / 10

Great friendly staff

Having Bill Pay set up is the only way that I'm able to afford to have a house today, knowing that all my bills are taken care of on a weekly basic. I can not say a bad word about all the girls in the Mount Pleasant Branch they all go beyond my...

Full review

Having Bill Pay set up is the only way that I'm able to afford to have a house today, knowing that all my bills are taken care of on a weekly basic. I can not say a bad word about all the girls in the Mount Pleasant Branch they all go beyond my expectations and have a great relationship with them. It's good to walk into the branch and they know who you are, you are just not an account but a person.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Shae (QLD), reviewed over 4 years ago

Queensland Country Credit Union

Queensland Country Credit Union bank account review

Overall rating   10 / 10

Love the bill paying account

Friendly and very helpful staff.

Full review

Friendly and very helpful staff.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Stuart (QLD), reviewed almost 5 years ago

Queensland Country Credit Union

Queensland Country Credit Union All Access bank account review

Overall rating   10 / 10

Flexible transactions and friendly service!

This is a bank which really takes care of its customers, their savings, investments and day to day needs!

Full review

This is a bank which really takes care of its customers, their savings, investments and day to day needs!

    Price   9 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   5 / 10

    Trust   10 / 10

Less

Lance (QLD), reviewed almost 5 years ago

Queensland Country Credit Union

Queensland Country Credit Union bank account review

Overall rating   10 / 10

Great customer service

The staff at QCCU are always friendly, polite and understanding of your needs and requests. They also let you know on ways to cut back on interest charges and account keeping fees. It's great to walk into a branch and get great service from all...

Full review

The staff at QCCU are always friendly, polite and understanding of your needs and requests. They also let you know on ways to cut back on interest charges and account keeping fees. It's great to walk into a branch and get great service from all the staff. QCCU will always let you know about new services and changes to any existing ones. I recommend QCCU 100% to anyone.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Shannon (QLD), reviewed over 5 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

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