Love this bank as the banker are very helpful, reliable, honest, and they remember your name.
Very friendly and obliging staff, who go out of their way to help you get the most out of your banking.
Personal service easily accessed in QLD. Personable staff. Good rates and no hard sell.
What great service you get. They go out of their way to please. Nothing is a problem to them. They offer solutions to any problem. Their Health Fund is the same.
I like Queensland Country Credit Union because of the competitive rates they supply and the services provided.
Staff are always very helpful, and go out of their way to ensure that client needs are met. I am never made feel like a number to add to a KPI. Some people may feel that the limited number of branches is a drawback, but I like the fact that you know the friendly voice at the end of the phone.
Member owned and personalised friendly service keeps me from looking anywhere else. Branches in Townsville and Magnetic Island cover my needs. I love that the community has input and are kept in touch with credit union changes.
We have kept banking with the Credit Union even though we have moved states. I know the name of the branch Manager and her staff.
The staff at my bank went out of their way to help me get the best deal for my home loan. Every year they provide me with up to date information if they can improve my insurances or find me a better deal.
I feel like a friend, not a customer. The manager is honest and speaks clearly so that everything is understood. The rates are good and they show genuine interest in your custom.
The manager and staff of my branch are very helpful and friendly. You walk in the front door and you are greeted by whoever is behind the counter by name. They always get back to you when they say they will and have prevented us from losing thousands of dollars due to a scam. Truly awesome.
This bank is so friendly and able to remember there clients even if you are only in the bank occasionally. We were with a big bank for over 20 years and they had no idea who we were or what we were trying to achieve. I can not fault this bank. They are helpful, flexible and definitely approachable. I can not speak highly enough.
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.