Queenslanders Credit Union bank account reviews

Queenslanders Credit Union
Queenslanders Credit Union's overall rating for bank accounts

(as rated by the Mozo community)

9.2 / 10

based on 104 reviews

Price

Features

Customer service

Convenience

Trust

Top 5 bank accounts 2015

Featured bank account from Queenslanders Credit Union

Recent Queenslanders Credit Union bank account reviews

Queenslanders Credit Union

Queenslanders Credit Union Basic Account bank account review

Overall rating   9 / 10

A bank I trust 100%

Been with Quuenslanders for over 15 years and have no plans to change.

Full review

Been with Quuenslanders for over 15 years and have no plans to change.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   3 / 10

    Trust   10 / 10

Less

Eustacia (NSW), reviewed about 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union Basic Account bank account review

Overall rating   10 / 10

Excellent customer service !

My branch operators go above and beyond the terms of service for me every time I need to use the branch, well done ladies keep up the good work.

Full review

My branch operators go above and beyond the terms of service for me every time I need to use the branch, well done ladies keep up the good work.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Alan (QLD), reviewed about 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union Basic Account bank account review

Overall rating   8 / 10

Great customer service

The customer service is awesome, and ease of contact which is always a personal approach, not automated.

Full review

The customer service is awesome, and ease of contact which is always a personal approach, not automated.

    Price   7 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Sharon (QLD), reviewed about 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union Basic Account bank account review

Overall rating   9 / 10

Customer service is consistently exceptional.

Queenslanders Credit Union have an approach whereby all members are made to feel part of the family. Their size allows them to be flexible and respond to customer needs.

Full review

Queenslanders Credit Union have an approach whereby all members are made to feel part of the family. Their size allows them to be flexible and respond to customer needs.

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Rob (QLD), reviewed about 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union Basic Account bank account review

Overall rating   10 / 10

Competitive rates and great customer service

Easy to deal with, great basic every day bank account.

Full review

Easy to deal with, great basic every day bank account.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Erin (QLD), reviewed about 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union Basic Account bank account review

Overall rating   9 / 10

Great product, service and convenience

Only 3 issues I have ever found is (1) on some mobile device browsers the web site is impossible to navigate to NetBanking options (e.g. Personal NetBanking) .... the drop-down goes back up before I can click on it. (2) other issue is, when my...

Full review

Only 3 issues I have ever found is (1) on some mobile device browsers the web site is impossible to navigate to NetBanking options (e.g. Personal NetBanking) .... the drop-down goes back up before I can click on it. (2) other issue is, when my wife and I separated, I wanted to set up a different membership so that we can bank with QCU seperately. (3) Since setting up separate access codes for this I do not seem to get notifications anymore. All 3 of these are minor but affect near perfect ratings.

    Price   9 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   7 / 10

    Trust   10 / 10

Less

Gary (QLD), reviewed about 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union bank account review

Overall rating   8 / 10

Great customer service. Make you feel like family

I like Queenslanders Credit Union because they are down to earth and make you feel very at ease. Easy to approach on any matter.

Full review

I like Queenslanders Credit Union because they are down to earth and make you feel very at ease. Easy to approach on any matter.

    Price   8 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Jodi (QLD), reviewed about 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union Basic Account bank account review

Overall rating   9 / 10

Awesome service and competitve fees

This bank offers exceptional service with interpersonal relations. Their staff will go out of their way to assist with your requests and requirements. My only critique is that the number of branches is minimal as apposed to other institutions.

Full review

This bank offers exceptional service with interpersonal relations. Their staff will go out of their way to assist with your requests and requirements. My only critique is that the number of branches is minimal as apposed to other institutions.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   6 / 10

    Trust   8 / 10

Less

Monique (QLD), reviewed about 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union Basic Account bank account review

Overall rating   9 / 10

They care about their members.

Always easy to deal with and ready to answer any questions. They grow with the times and always stand behind their products.

Full review

Always easy to deal with and ready to answer any questions. They grow with the times and always stand behind their products.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Donna (QLD), reviewed about 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union Basic Account bank account review

Overall rating   8 / 10

Awesome service

Great service and staff are really helpful. Reasonable fees.

Full review

Great service and staff are really helpful. Reasonable fees.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Christiana (QLD), reviewed over 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union Basic Account bank account review

Overall rating   9 / 10

Old fashioned service

Really quick and functional internet banking ; old fashioned service.

Full review

Really quick and functional internet banking ; old fashioned service.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Tim (QLD), reviewed over 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union bank account review

Overall rating   10 / 10

The very best in customer service and products.

I have been with Queenslanders for a long time, holding various accounts including Home Loans, Overdraft, everyday transaction account which includes a Debit Visa. They also look after our insurance requirements for us. Accessibility is...

Full review

I have been with Queenslanders for a long time, holding various accounts including Home Loans, Overdraft, everyday transaction account which includes a Debit Visa. They also look after our insurance requirements for us. Accessibility is fantastic with the Redi and Nab ATM network, their on line access is very easy, and their customer service is second to none.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Sally (QLD), reviewed over 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union bank account review

Overall rating   10 / 10

Competitive rates and wonderful people.

I use my bank accounts on a regular basis that is daily and they are really good to use. I have also found that every time I call I get great help with any problem I have. I have found the staff at QCU to be very helpful when I have called about...

Full review

I use my bank accounts on a regular basis that is daily and they are really good to use. I have also found that every time I call I get great help with any problem I have. I have found the staff at QCU to be very helpful when I have called about my accounts or any enquiry about loans, overdrafts or whatever I ask them. Absolutely terrific especially Robyn she is absolutely amazing she has helped me sort out all my insurances for house, car and landlords. Can't say thank you enough.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

G (QLD), reviewed over 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union Basic Account bank account review

Overall rating   10 / 10

Great personal, customer service without exception

We have banked with the same Credit Union since 1970 and never had a problem. Our relationship has always been great and would recommend our Bank services to anyone without hesitation. They have always been caring and most helpful.

Full review

We have banked with the same Credit Union since 1970 and never had a problem. Our relationship has always been great and would recommend our Bank services to anyone without hesitation. They have always been caring and most helpful.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Heather (QLD), reviewed over 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union Basic Account bank account review

Overall rating   10 / 10

Good customer service

I have always found the customer service very good.

Full review

I have always found the customer service very good.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Michele (QLD), reviewed over 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union Basic Account bank account review

Overall rating   10 / 10

Good value, no account fees

I don't pay account fees so its great!

Full review

I don't pay account fees so its great!

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Samantha (QLD), reviewed over 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union Basic Account bank account review

Overall rating   7 / 10

Staff are always helpful

Often inconvenient when there are no branches.

Full review

Often inconvenient when there are no branches.

    Price   4 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   3 / 10

    Trust   7 / 10

Less

Antonine (QLD), reviewed over 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union Basic Account bank account review

Overall rating   9 / 10

Great service, fair fees and it's NOT a big bank

Great service, fair fees and it's not a big bank. Online banking is a bit annoying, they need an app soon.

Full review

Great service, fair fees and it's not a big bank. Online banking is a bit annoying, they need an app soon.

    Price   9 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   6 / 10

    Trust   9 / 10

Less

Nick (QLD), reviewed over 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union Basic Account bank account review

Overall rating   10 / 10

Great personal service

Been with this credit union a very very long time about 25 years or more - always found them good.

Full review

Been with this credit union a very very long time about 25 years or more - always found them good.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Sue (QLD), reviewed over 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union bank account review

Overall rating   10 / 10

Very helpful.

They are always very helpful when I ring for assistance because I am not very quick on the computer.

Full review

They are always very helpful when I ring for assistance because I am not very quick on the computer.

    Price   7 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Peter (QLD), reviewed over 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union Basic Account bank account review

Overall rating   10 / 10

Great customer service

Amazing bank, great customer service .

Full review

Amazing bank, great customer service .

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Debbie (QLD), reviewed over 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union Basic Account bank account review

Overall rating   10 / 10

Great service across the board

Solid and trustworthy.

Full review

Solid and trustworthy.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   6 / 10

    Trust   10 / 10

Less

Kyle (QLD), reviewed over 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union bank account review

Overall rating   10 / 10

Great customer & personal service by great people

Personal customer service and great people have kept us as Queenslanders customers. From personal and home loans, credit cards and insurance, our experience as Queenslanders' customers has always been positive. We've even developed great...

Full review

Personal customer service and great people have kept us as Queenslanders customers. From personal and home loans, credit cards and insurance, our experience as Queenslanders' customers has always been positive. We've even developed great relationships with the front office staff. If the staff stay in one place for so long, it says a lot about Queenslanders' dedication to people - both customers and staff. We won't be going anywhere else!

    Price   10 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Louise (QLD), reviewed over 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union bank account review

Overall rating   8 / 10

Great personal customer service

I love that this is a small bank but the drawback is that there are very few ATMs around the place.

Full review

I love that this is a small bank but the drawback is that there are very few ATMs around the place.

    Price   6 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   4 / 10

    Trust   10 / 10

Less

Caeleigh (QLD), reviewed over 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union Basic Account bank account review

Overall rating   10 / 10

Awesome customer service

Always willing to help with any questions you may have. Friendly staff.

Full review

Always willing to help with any questions you may have. Friendly staff.

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Amy (QLD), reviewed over 2 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Bank account comparisons on Mozo - rates updated daily

  • ING Orange Everyday

    ING Orange Everyday

    • $75 cash bonus
    • Free ATMs in Aus, when you deposit $1k per month (& from Mar 2018, 5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket

    account fee

    $0.00

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • $75 cash bonus
    • Free ATMs in Aus, when you deposit $1k per month (& from Mar 2018, 5+ card purchases in the month)
    • No everyday fees, which means more of your money is where it belongs, in your pocket
    • Atm networks: None
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Free ATM use in Australia and overseas and free international transactions when you deposit at least $1,000 from an external bank account each month, free EFTPOS withdrawals.
    Overall rating

    9.2

    Based on 206 ING bank account reviews

    Need more information?
    Go to site

    More info

  • NAB Classic Banking Account

    NAB Classic Banking Account

    • No monthly account fees ever, with no conditions.
    • Free use at over 10,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android

    account fee

    $0.00

    salary direct credit facility

    yes

    interest rate

    0.01% p.a.

    Go to site

    More info

    • No monthly account fees ever, with no conditions.
    • Free use at over 10,000 ATMs around Australia
    • 24/7 Mobile Banking, including Quick Balance and Tap & Pay for Android
    • Atm networks: NAB, rediATM
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone, internet and Visa debit purchases
    Overall rating

    8.1

    Based on 1377 NAB bank account reviews

    Need more information?
    Go to site

    More info

  • ANZ Access Advantage

    ANZ Access Advantage

    • $0 monthly account service fee if you deposit at least $2,000 a month
    • Now with Apple Pay
    • Consider if right for you. T&C’s, eligibility criteria apply

    account fee

    $5.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • $0 monthly account service fee if you deposit at least $2,000 a month
    • Now with Apple Pay
    • Consider if right for you. T&C’s, eligibility criteria apply
    • Atm networks: ANZ
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.00% p.a.
      Balances from $50,000: 0.01% p.a.
      Balances from $100,000: 0.02% p.a.
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, cheque, counter withdrawals, counter deposits, phone and internet
    Overall rating

    7.6

    Based on 1579 ANZ bank account reviews

    Need more information?
    Go to site

    More info

  • Bankwest Qantas Transaction Account

    Bankwest Qantas Transaction Account

    • Earn Qantas Points on your account balance 365 days a year
    • No ATM fees at Bankwest and CommBank ATMs Australia wide
    • No monthly account fees when you deposit $2,000 each month

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0.01% p.a.

    Go to site

    More info

    • Earn Qantas Points on your account balance 365 days a year
    • No ATM fees at Bankwest and CommBank ATMs Australia wide
    • No monthly account fees when you deposit $2,000 each month
    • Atm networks: Bankwest, Commonwealth
    • What kind of card?: Debit Mastercard
    • Interest rate: Balances from $0: 0.01% p.a.
    • Fee free transactions: Unlimited free domestic transactions from network ATMs, EFTPOS, cheque, counter withdrawals, phone, internet and Debit MasterCard purchases
    Overall rating

    8.2

    Based on 400 Bankwest bank account reviews

    Need more information?
    Go to site

    More info

  • Bankwest Easy Transaction Account

    Bankwest Easy Transaction Account

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account keeping fees when you deposit at least $2,000 per month
    • 24/7 access to your money via phone

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0% p.a.

    Go to site

    More info

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account keeping fees when you deposit at least $2,000 per month
    • 24/7 access to your money via phone
    • Atm networks: Bankwest, ANZ, Commonwealth, NAB, Westpac, St.George, BankSA, Bank of Melbourne
    • What kind of card?: Debit Mastercard
    • Interest rate: Balances from $0: 0.00% p.a.
    • Fee free transactions: Unlimited domestic transactions from network ATMs, EFTPOS, cheque and counter withdrawals
    Overall rating

    8.2

    Based on 400 Bankwest bank account reviews

    Need more information?
    Go to site

    More info

Want more? Compare all 113 bank accounts in the Mozo comparison engine.

Compare more bank accounts

Look for a specific type of bank account:

-- Choose type --
Back to top