Queenslanders Credit Union logo

Queenslanders Credit Union Bank account customer reviews

Overall rating
Price
Features
Customer service
Convenience
Trust
Based on 130 bank account reviews as rated by the Mozo community.
Write a review

Recent Queenslanders Credit Union bank account customer reviews

Sort reviews by: date | star rating
  • Queenslanders Credit Union

    Good customer service. That's it.

    They charged me $2 to use saving on a debit card. I thought the point of a debit card was to be spending your own money. Most ATMs are a no go. Horrible online service as well.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Timoty, Queensland, reviewed about 4 years ago
  • Queenslanders Credit Union Bank Account

    Price
    Less
    Karen, Queensland, reviewed over 7 years ago
  • Queenslanders Credit Union

    A bank I trust 100%

    Been with Quuenslanders for over 15 years and have no plans to change.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Eustacia, New South Wales, reviewed over 8 years ago
  • Queenslanders Credit Union Bank Account

    Great coustomer service

    like

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Michael, Queensland, reviewed over 8 years ago
  • Queenslanders Credit Union

    Excellent customer service !

    My branch operators go above and beyond the terms of service for me every time I need to use the branch, well done ladies keep up the good work.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Alan, Queensland, reviewed over 8 years ago
  • Queenslanders Credit Union

    Great customer service

    The customer service is awesome, and ease of contact which is always a personal approach, not automated.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Sharon, Queensland, reviewed over 8 years ago
  • Queenslanders Credit Union

    Customer service is consistently exceptional.

    Queenslanders Credit Union have an approach whereby all members are made to feel part of the family. Their size allows them to be flexible and respond to customer needs.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Rob, Queensland, reviewed over 8 years ago
  • Queenslanders Credit Union

    Competitive rates and great customer service

    Easy to deal with, great basic every day bank account.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Erin, Queensland, reviewed over 8 years ago
  • Queenslanders Credit Union

    Great product, service and convenience

    Only 3 issues I have ever found is (1) on some mobile device browsers the web site is impossible to navigate to NetBanking options (e.g. Personal NetBanking) .... the drop-down goes back up before I can click on it. (2) other issue is, when my wife and I separated, I wanted to set up a different membership so that we can bank with QCU seperately. (3) Since setting up separate access codes for this I do not seem to get notifications anymore. All 3 of these are minor but affect near perfect ratings.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Gary, Queensland, reviewed over 8 years ago
  • Queenslanders Credit Union Bank Account

    Great customer service. Make you feel like family

    I like Queenslanders Credit Union because they are down to earth and make you feel very at ease. Easy to approach on any matter.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Jodi, Queensland, reviewed over 8 years ago
  • Queenslanders Credit Union

    Awesome service and competitve fees

    This bank offers exceptional service with interpersonal relations. Their staff will go out of their way to assist with your requests and requirements. My only critique is that the number of branches is minimal as apposed to other institutions.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Monique, Queensland, reviewed over 8 years ago
  • Queenslanders Credit Union

    They care about their members.

    Always easy to deal with and ready to answer any questions. They grow with the times and always stand behind their products.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Donna, Queensland, reviewed over 8 years ago
  • Queenslanders Credit Union

    Awesome service

    Great service and staff are really helpful. Reasonable fees.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Christiana, Queensland, reviewed over 8 years ago
  • Queenslanders Credit Union

    Old fashioned service

    Really quick and functional internet banking ; old fashioned service.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Tim, Queensland, reviewed over 8 years ago
  • Queenslanders Credit Union Bank Account

    The very best in customer service and products.

    I have been with Queenslanders for a long time, holding various accounts including Home Loans, Overdraft, everyday transaction account which includes a Debit Visa. They also look after our insurance requirements for us. Accessibility is fantastic with the Redi and Nab ATM network, their on line access is very easy, and their customer service is second to none.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Sally, Queensland, reviewed over 8 years ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews. Financial providers may, from time to time, offer incentives for reviews, regardless of the sentiment of the reviews.

    Bank account comparisons on Mozo - rates updated daily

    • Spend Account

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Wallet, PayID, Samsung Pay, Fitbit Pay, Garmin Pay
      interest rate
      0% p.a.

      Promoted
    • Everyday Options

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Wallet, PayID
      interest rate
      0.01% p.a.

      Promoted
    • Orange Everyday

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Wallet, PayID, PayTo
      interest rate
      0% p.a.

      Promoted
    • Everyday Global Account

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Wallet
      interest rate
      0% p.a.

      Promoted
    • Carbon Insights Account

      account fee
      $0.00
      Payment Options
      Apple Pay, PayID, Google Pay
      interest rate
      0.01% p.a.

      Promoted

    Want more? Compare all 106 bank accounts in the Mozo comparison engine.

    Compare more bank accounts

    About Mozo community reviews

    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.