Queenslanders Credit Union credit card reviews

Queenslanders Credit Union
Queenslanders Credit Union's overall rating for credit cards

(as rated by the Mozo community)

8.7 / 10

based on 57 reviews

Price

Features

Customer service

Convenience

Trust

Recent Queenslanders Credit Union credit card reviews

Queenslanders Credit Union

Queenslanders Credit Union credit card review

Overall rating   10 / 10

Helpful provider

the bank has allways been there to help when i need them.

Full review

the bank has allways been there to help when i need them.

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Thomas, Queensland, reviewed over 1 year ago

Queenslanders Credit Union

Queenslanders Credit Union credit card review

Overall rating   10 / 10

Friendly and helpful customer service

Love the customer service - always friendly and helpful.

Full review

Love the customer service - always friendly and helpful.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Annette, Queensland, reviewed about 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union credit card review

Overall rating   10 / 10

It's like a family business.

It still retains that personal interest in its clients that it had back in the 1960s when I first joined.

Full review

It still retains that personal interest in its clients that it had back in the 1960s when I first joined.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Stephen, Queensland, reviewed about 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union credit card review

Overall rating   5 / 10

We use a basic debit card, with no added benefits.

Branches are not easily assessable, only one in Brisbane city.

Full review

Branches are not easily assessable, only one in Brisbane city.

    Price   7 / 10

    Features   3 / 10

    Customer service   6 / 10

    Convenience   1 / 10

    Trust   6 / 10

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Judith, Queensland, reviewed about 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union Online Saver Account credit card review

Overall rating   8 / 10

Great customer service and products

I have been with this Credit Union for over 30 years and have always had excellent service. Eg. When my Visa card was hijacked the Credit Unit immediately refunded money into my account while investigations continued.

Full review

I have been with this Credit Union for over 30 years and have always had excellent service. Eg. When my Visa card was hijacked the Credit Unit immediately refunded money into my account while investigations continued.

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Alan, Queensland, reviewed about 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union credit card review

Overall rating   8 / 10

Great customer service

Love internet banking. Have been with the credit union for 30 years.

Full review

Love internet banking. Have been with the credit union for 30 years.

    Price   5 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Juanita, Queensland, reviewed about 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union credit card review

Overall rating   9 / 10

Great customer service

Terrific customer service, staff always helpful in interaction - real people on the phone and staff always make time to resolve any queries.

Full review

Terrific customer service, staff always helpful in interaction - real people on the phone and staff always make time to resolve any queries.

    Price   9 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Samantha, Queensland, reviewed about 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union credit card review

Overall rating   9 / 10

Reliable and true to Queenslanders

You get a real person on the phone and don't get harassed with products and offers. They are quick to respond to customer enquiries.

Full review

You get a real person on the phone and don't get harassed with products and offers. They are quick to respond to customer enquiries.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

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Kim, Queensland, reviewed about 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union credit card review

Overall rating   8 / 10

Good card security

Good security on card use.

Full review

Good security on card use.

    Price   7 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   5 / 10

    Trust   8 / 10

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John, Queensland, reviewed about 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union credit card review

Overall rating   7 / 10

Great interest rate, personalised customer service

Great interest rate, personalised customer service, very helpful.

Full review

Great interest rate, personalised customer service, very helpful.

    Price   8 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   6 / 10

    Trust   8 / 10

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Arthur, Queensland, reviewed about 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union credit card review

Overall rating   8 / 10

Competitive rates and localised customer service.

I like this credit union because their customer service has been great - you always get a real person really quickly on the phone - who (if you have stopped at your local Qlders Credit Union) you have probably met. They have competitive rates...

Full review

I like this credit union because their customer service has been great - you always get a real person really quickly on the phone - who (if you have stopped at your local Qlders Credit Union) you have probably met. They have competitive rates and flexible access to accounts and services.

    Price   7 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   6 / 10

    Trust   8 / 10

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Rachael, Queensland, reviewed about 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union credit card review

Overall rating   9 / 10

Good customer service.

Good interest rates with a lot of ATM's.

Full review

Good interest rates with a lot of ATM's.

    Price   8 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Scott, Queensland, reviewed about 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union credit card review

Overall rating   9 / 10

Great service.

Always helpful, friendly, trust their advice and are not pushy.

Full review

Always helpful, friendly, trust their advice and are not pushy.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Trisha, Queensland, reviewed about 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union credit card review

Overall rating   8 / 10

Not on line at present

It is a no hassle bank, friendly and willing to assist.

Full review

It is a no hassle bank, friendly and willing to assist.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

John, Queensland, reviewed about 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union credit card review

Overall rating   10 / 10

Fantastic!

Awesome!

Full review

Awesome!

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Meegan, Queensland, reviewed about 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union credit card review

Overall rating   10 / 10

Very happy with product and service

Have had it for a long time and very happy with it.

Full review

Have had it for a long time and very happy with it.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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John, Queensland, reviewed about 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union credit card review

Overall rating   10 / 10

Absolutely the best bank ever.

I have been a customer of the Queenslanders Credit Union since joining the Queensland public service in 1965. I have had numerous accounts with them over that period and have always been extremely satisfied with the services they provide. The...

Full review

I have been a customer of the Queenslanders Credit Union since joining the Queensland public service in 1965. I have had numerous accounts with them over that period and have always been extremely satisfied with the services they provide. The fact that I am still with them after such a long time surely speaks for itself.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Graham, Queensland, reviewed about 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union credit card review

Overall rating   9 / 10

Competitive and easy to manage and great service

QCU has always provided good advice and service. Their physical office is near my work and staff are always good to deal with - even with problems of my making.

Full review

QCU has always provided good advice and service. Their physical office is near my work and staff are always good to deal with - even with problems of my making.

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

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John, Queensland, reviewed about 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union credit card review

Overall rating   10 / 10

Dependable in providing helpful service every time

Great and friendly service.

Full review

Great and friendly service.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Heather, Queensland, reviewed about 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union credit card review

Overall rating   9 / 10

Almost 30 years of first-rate service

I've been a member for almost 30 years. During that time I've had loans, credit cards and several kinds of accounts. The QCU has provided excellent service in all that time - including while I lived overseas on several occasions. A very personal...

Full review

I've been a member for almost 30 years. During that time I've had loans, credit cards and several kinds of accounts. The QCU has provided excellent service in all that time - including while I lived overseas on several occasions. A very personal service.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Carol, Queensland, reviewed about 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union credit card review

Overall rating   10 / 10

Outstanding customer service.

Outstanding customer service.

Full review

Outstanding customer service.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Gail, Queensland, reviewed about 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union credit card review

Overall rating   10 / 10

Great customer service and great savings options

I have a credit/debit card with Queenslanders and have banked with them for over 10 years. Their online service almost always meets my needs, but if I do have to contact them directly, their personal service is superb. I would highly recommend...

Full review

I have a credit/debit card with Queenslanders and have banked with them for over 10 years. Their online service almost always meets my needs, but if I do have to contact them directly, their personal service is superb. I would highly recommend them.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Karen, Queensland, reviewed about 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union credit card review

Overall rating   9 / 10

Exceptional service, a great banking experience

I've been with them for years. I've had everything from personal loans to savings/debit card account (with overdraft) and my insurance has also been organised through them with CGU. They have always been exceptional and very personal and always...

Full review

I've been with them for years. I've had everything from personal loans to savings/debit card account (with overdraft) and my insurance has also been organised through them with CGU. They have always been exceptional and very personal and always willing to go the extra mile to help out and correct any issues (if there are any which is basically never) straight away.

    Price   8 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Vaughn, Queensland, reviewed about 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union credit card review

Overall rating   9 / 10

Great customer service and meets my needs

Has been with me through out my working life and has met my every need. Saving, credit cards, loans, insurance, investments and options.

Full review

Has been with me through out my working life and has met my every need. Saving, credit cards, loans, insurance, investments and options.

    Price   8 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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John, Queensland, reviewed about 3 years ago

Queenslanders Credit Union

Queenslanders Credit Union credit card review

Overall rating   10 / 10

Top quality

So easy to work with. And at minimal costs.

Full review

So easy to work with. And at minimal costs.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Lisa, Queensland, reviewed about 3 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

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**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.

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