I have been with this Credit Union for 38 years starting with a Christmas Club account. I have been blessed during that time with wonderful helpful staff who have a wide product knowledge base. During that time I have also kept a check on other banks products and have confidently remained with Queenslanders.
My main appreciation is for the customer service and also the very good Competitive Premiums on all of their products.
QPS always has better term rates than anyone else and if they don't, a phone call will give the best personalised service to make sure they match or better any competitor. The staff are always friendly, professional and available to answer any questions I have and always with a smile and a personal greeting.
Wonderful service from all the staff and the best rates available in the market, no matter whether they are high or low - QCU always gives better than anyone else.
Because they treat me as a person. Who makes mistakes and needs prompting, is time poor but needs financial services at competitive rates.
I like this bank as they give good service, are prepared to help their customers , will listen to their customers and the staff are always looking out to help wherever they can.
Having utilised the Bank from the Public Service Credit Union from the early 1970s, I have always found the services extremely professional & accommodating & the staff have always followed up on their promises. The only negative rating would be that there is not enough locations to speak with the staff but they are only a phone call away.
I like Qld credit union as I was in a bank which had too many fees etc. I am retired, live off my super and my money . Also single - have a minder - pay rent for the house house.
Love Queenslanders Credit Union for the friendly, helpful service and information given. I have found them very obliging in helping me to get the best option available and often giving "mates rates" which is usually very competitive rates.
QCU have helped us invest with our SMSF. When the term deposit is due for renewal they ring up and ask what I would like to do! I can see how much money is in the investment on line. I don't worry about this at all. Thanks QCU.
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.