Queenslanders Credit Union term deposit reviews

Queenslanders Credit Union
Queenslanders Credit Union's overall rating for term deposits

(as rated by the Mozo community)

9.2 / 10

based on 34 reviews

Price

Features

Customer service

Convenience

Trust

Full review

Featured term deposit from Queenslanders Credit Union

Recent Queenslanders Credit Union term deposit reviews

Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   10 / 10

Competitive rates with excellent customer service

I have been with this Credit Union for 38 years starting with a Christmas Club account. I have been blessed during that time with wonderful helpful staff who have a wide product knowledge base. During that time I have also kept a check on other...

Full review

I have been with this Credit Union for 38 years starting with a Christmas Club account. I have been blessed during that time with wonderful helpful staff who have a wide product knowledge base. During that time I have also kept a check on other banks products and have confidently remained with Queenslanders.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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M (QLD), reviewed about 1 year ago

Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   10 / 10

Premiums and Customer Service

My main appreciation is for the customer service and also the very good Competitive Premiums on all of their products.

Full review

My main appreciation is for the customer service and also the very good Competitive Premiums on all of their products.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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John (QLD), reviewed about 1 year ago

Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   10 / 10

Queensland's Best

QPS always has better term rates than anyone else and if they don't, a phone call will give the best personalised service to make sure they match or better any competitor. The staff are always friendly, professional and available to answer any...

Full review

QPS always has better term rates than anyone else and if they don't, a phone call will give the best personalised service to make sure they match or better any competitor. The staff are always friendly, professional and available to answer any questions I have and always with a smile and a personal greeting.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Malcolm (QLD), reviewed about 1 year ago

Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   10 / 10

Better than the rest for everything

Wonderful service from all the staff and the best rates available in the market, no matter whether they are high or low - QCU always gives better than anyone else.

Full review

Wonderful service from all the staff and the best rates available in the market, no matter whether they are high or low - QCU always gives better than anyone else.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Kerry (QLD), reviewed about 1 year ago

Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   10 / 10

Easy bank to use

Not a lot of fees.

Full review

Not a lot of fees.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Kim (QLD), reviewed over 1 year ago

Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   10 / 10

No waiting in line

Personalised friendly service. No waiting in line. Paperwork completed efficiently .

Full review

Personalised friendly service. No waiting in line. Paperwork completed efficiently .

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Karen (QLD), reviewed over 1 year ago

Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   8 / 10

Excellent customer focus

This credit union is very professional and with personal service, knowledgeable staff and comparable rates.

Full review

This credit union is very professional and with personal service, knowledgeable staff and comparable rates.

    Price   7 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Stephen (QLD), reviewed over 1 year ago

Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   9 / 10

They treat me as a person, mistakes and all.

Because they treat me as a person. Who makes mistakes and needs prompting, is time poor but needs financial services at competitive rates.

Full review

Because they treat me as a person. Who makes mistakes and needs prompting, is time poor but needs financial services at competitive rates.

    Price   9 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   -1 / 10

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Mary (QLD), reviewed over 1 year ago

Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   8 / 10

Good products, helpful staff.

I like this bank as they give good service, are prepared to help their customers , will listen to their customers and the staff are always looking out to help wherever they can.

Full review

I like this bank as they give good service, are prepared to help their customers , will listen to their customers and the staff are always looking out to help wherever they can.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

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Noel (QLD), reviewed over 1 year ago

Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   9 / 10

I feel like a valued customer & not just a number.

Having utilised the Bank from the Public Service Credit Union from the early 1970s, I have always found the services extremely professional & accommodating & the staff have always followed up on their promises. The only negative rating would be...

Full review

Having utilised the Bank from the Public Service Credit Union from the early 1970s, I have always found the services extremely professional & accommodating & the staff have always followed up on their promises. The only negative rating would be that there is not enough locations to speak with the staff but they are only a phone call away.

    Price   8 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   5 / 10

    Trust   7 / 10

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Carmel (QLD), reviewed over 1 year ago

Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   7 / 10

Met my service expectations

Met my needs at the time.

Full review

Met my needs at the time.

    Price   7 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Elizabeth (QLD), reviewed over 1 year ago

Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   10 / 10

Not too many fees

I like Qld credit union as I was in a bank which had too many fees etc. I am retired, live off my super and my money . Also single - have a minder - pay rent for the house house.

Full review

I like Qld credit union as I was in a bank which had too many fees etc. I am retired, live off my super and my money . Also single - have a minder - pay rent for the house house.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Noel (QLD), reviewed over 1 year ago

Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   10 / 10

Excellent customer service and honest advice

Love Queenslanders Credit Union for the friendly, helpful service and information given. I have found them very obliging in helping me to get the best option available and often giving "mates rates" which is usually very competitive rates.

Full review

Love Queenslanders Credit Union for the friendly, helpful service and information given. I have found them very obliging in helping me to get the best option available and often giving "mates rates" which is usually very competitive rates.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Sandra (QLD), reviewed over 1 year ago

Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   10 / 10

Don't worry- QCU put people before profit

QCU have helped us invest with our SMSF. When the term deposit is due for renewal they ring up and ask what I would like to do! I can see how much money is in the investment on line. I don't worry about this at all. Thanks QCU.

Full review

QCU have helped us invest with our SMSF. When the term deposit is due for renewal they ring up and ask what I would like to do! I can see how much money is in the investment on line. I don't worry about this at all. Thanks QCU.

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Charles (QLD), reviewed over 1 year ago

Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   9 / 10

Good rates, well informed, and advised.

When i retired great advice,great rates. Well looked after by all staff.

Full review

When i retired great advice,great rates. Well looked after by all staff.

    Price   10 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

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David (QLD), reviewed over 1 year ago

Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   9 / 10

Great customer service and ease of access.

Because this is a smaller business their focus is more towards the customer. Access to details and support is easily accessible. There are no big bank problems with information and processes.

Full review

Because this is a smaller business their focus is more towards the customer. Access to details and support is easily accessible. There are no big bank problems with information and processes.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Robert (QLD), reviewed over 1 year ago

Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   8 / 10

Excellent personalised customer service

I have been with the Credit Union for many years and all the time I receive personalised service.

Full review

I have been with the Credit Union for many years and all the time I receive personalised service.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Narend (QLD), reviewed over 1 year ago

Queenslanders Credit Union

Queenslanders Credit Union Basic Account term deposit review

Overall rating   9 / 10

Great customer service and great online banking

I have banked with this bank for a number of years and the staff are helpful and willing to meet your needs. It is easy to online bank as you can set up different savings accounts (for different things) and transfer money easily between them. I...

Full review

I have banked with this bank for a number of years and the staff are helpful and willing to meet your needs. It is easy to online bank as you can set up different savings accounts (for different things) and transfer money easily between them. I like that most everything can be done online. When my term deposit comes up for renewal, there is no waiting in a queue at the bank or spending a long time on the phone, as there is a dedicated person to call. All of the extensions to term deposits can be completed quickly and easily.

    Price   8 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Karen (QLD), reviewed over 1 year ago

Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   9 / 10

Excellent

Really good.

Full review

Really good.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Bianca (QLD), reviewed over 1 year ago

Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   8 / 10

Best service and customer service around

This bank offers great services and has excellent customer service!

Full review

This bank offers great services and has excellent customer service!

    Price   6 / 10

    Features   6 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Erin (QLD), reviewed over 1 year ago

Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   10 / 10

Competitive rates and the best customer service

They always give me the best interest rates available. Always competitive, and easy to deal with if I wish to change monies into different term deposits.

Full review

They always give me the best interest rates available. Always competitive, and easy to deal with if I wish to change monies into different term deposits.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Lynn (QLD), reviewed over 1 year ago

Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   10 / 10

Awesome Service

Once again, one call and all is fixed up. Many companies out there can take a lesson about customer service from these two staff members. Thank you for looking after me.

Full review

Once again, one call and all is fixed up. Many companies out there can take a lesson about customer service from these two staff members. Thank you for looking after me.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Phil (QLD), reviewed about 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   10 / 10

Helpful staff

The staff are always friendly helpful and smiling. Nothing is too much trouble. They greet you by your name. Ask how your business is and are genuinely interested. Access to office is really convenient and never have to wait for service. Just a...

Full review

The staff are always friendly helpful and smiling. Nothing is too much trouble. They greet you by your name. Ask how your business is and are genuinely interested. Access to office is really convenient and never have to wait for service. Just a pleasure to deal with them.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Jeff (QLD), reviewed over 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   9 / 10

Never disappointed in my investment choice

Service is always friendly and efficient. I am always treated like a trusted friend.

Full review

Service is always friendly and efficient. I am always treated like a trusted friend.

    Price   8 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Brenda (QLD), reviewed over 2 years ago

Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   10 / 10

Best personal service ever

Personal service is not just a slogan with Queenslanders. An email triggers a detailed, tailored response and I have never been anything other than perfectly satisfied with the result.

Full review

Personal service is not just a slogan with Queenslanders. An email triggers a detailed, tailored response and I have never been anything other than perfectly satisfied with the result.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Michael , reviewed over 2 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

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