RACWA car insurance reviews

RACWA
RACWA's overall rating for car insurance

(as rated by the Mozo community)

8.1 / 10

based on 77 reviews

Value for money

Policy coverage

Customer service

Claims handling

Trust

Recent RACWA car insurance reviews

RACWA

RACWA car insurance review

Overall rating   10 / 10

Great customer service

Great service. Premiums could be less expensive.

Great service. Premiums could be less expensive.

    Value for money   8 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

Less

Catherine (WA), reviewed about 2 months ago

RACWA

RACWA car insurance review

Overall rating   10 / 10

Fantastic service and great premiums

Great service and rates. They contacted me to see if I was interested in their service and offered me a great deal.

Great service and rates. They contacted me to see if I was interested in their service and offered me a great deal.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

Less

Sharron (WA), reviewed about 2 months ago

RACWA

RACWA car insurance review

Overall rating   10 / 10

RACWA cares for both their customers and vehicles

RACWA is totally approachable. They are prepared to go the extra mile to help and donate generously to Western Australian charities.

RACWA is totally approachable. They are prepared to go the extra mile to help and donate generously to Western Australian charities.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

Less

Frances (WA), reviewed about 2 months ago

RACWA

RACWA car insurance review

Overall rating   10 / 10

Fantastic claims service

RACWA is a not for profit organisation that puts its customers first when it comes to claims.

RACWA is a not for profit organisation that puts its customers first when it comes to claims.

    Value for money   9 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

Less

Sian (WA), reviewed about 2 months ago

RACWA

RACWA car insurance review

Overall rating   10 / 10

Excellent customer service and great value

Very easy to make claims, good value for money.

Very easy to make claims, good value for money.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

Less

Tanysha (WA), reviewed 3 months ago

RACWA

RACWA car insurance review

Overall rating   8 / 10

Good value, reliable insurer

RACWA are a well known and reliable insurer. Generally, they provide the best value for insurance.

RACWA are a well known and reliable insurer. Generally, they provide the best value for insurance.

    Value for money   9 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

Less

Stephen (WA), reviewed 5 months ago

RACWA

RACWA car insurance review

Overall rating   7 / 10

Great member benefits

I really like RACWA. They are friendly and reliable. I also enjoy all the member benefits such as discounted movie tickets.

I really like RACWA. They are friendly and reliable. I also enjoy all the member benefits such as discounted movie tickets.

    Value for money   8 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

Less

Elizabeth (WA), reviewed 6 months ago

RACWA

RACWA car insurance review

Overall rating   9 / 10

Insurers you can trust and won't let you down

Not the cheapest, but they are reliable and you can count on them. It's not a big profit machine

Not the cheapest, but they are reliable and you can count on them. It's not a big profit machine

    Value for money   6 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   10 / 10

Less

Tom (NSW), reviewed over 1 year ago

RACWA

RACWA car insurance review

Overall rating   10 / 10

Great

Never had a probem with them

Never had a probem with them

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Angela (WA), reviewed over 1 year ago

RACWA

RACWA car insurance review

Overall rating   10 / 10

Reliable and great service

I like this insurer because they were able to insure me for my car's current value, not something significantly less. You also speak to someone from Australia and are not put through to a call centre.

I like this insurer because they were able to insure me for my car's current value, not something significantly less. You also speak to someone from Australia and are not put through to a call centre.

    Value for money   6 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Asha (WA), reviewed over 1 year ago

RACWA

RACWA car insurance review

Overall rating   8 / 10

Very pleased

Because I have been with them for a while, have only made 1 claim and it was prompt and fixed straight away.

Because I have been with them for a while, have only made 1 claim and it was prompt and fixed straight away.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   8 / 10

Less

Kenneth (WA), reviewed almost 2 years ago

RACWA

RACWA car insurance review

Overall rating   10 / 10

Great customer service, and dealing with claims

Great customer service, and dealing with claims.

Great customer service, and dealing with claims.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Cindy (WA), reviewed almost 2 years ago

RACWA

RACWA car insurance review

Overall rating   7 / 10

Competitive premiums and detailed coverage

I have had no problems with RAC WA, would recommend them.

I have had no problems with RAC WA, would recommend them.

    Value for money   6 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   6 / 10

    Trust   8 / 10

Less

Rebecca (WA), reviewed almost 2 years ago

RACWA

RACWA car insurance review

Overall rating   0 / 10

Absolute Joke!

RAC is a joke, I broke down on an island not on a main road, there was heaps of room for your roadside assistant to look at my car, you could even fit a semi trailer on the island. But you refused to as it was apparently "unsafe". Sorted my car...

RAC is a joke, I broke down on an island not on a main road, there was heaps of room for your roadside assistant to look at my car, you could even fit a semi trailer on the island. But you refused to as it was apparently "unsafe". Sorted my car out myself. Then I was driving down a main road what do I drive past....one of your roadside assistant guys less than a metre away from a main road with cars flying past doing 90km+, how is that an safer. I am beyond furious with your joke of a company, I will be cancelling all my memberships with you including insurance. Since you guys have been sold you have turned into an absolute joke.

    Value for money   0 / 10

    Policy coverage   0 / 10

    Customer service   0 / 10

    Claims handling   0 / 10

    Trust   0 / 10

Less

Pissed (WA), reviewed about 2 years ago

RACWA

RACWA car insurance review

Overall rating   7 / 10

Good experience so far.

Very good, competitive. No complaints.

Very good, competitive. No complaints.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   7 / 10

Less

Gina (WA), reviewed about 2 years ago

RACWA

RACWA car insurance review

Overall rating   9 / 10

Great customer service

Great people to deal with. Making claims is easy and fast.

Great people to deal with. Making claims is easy and fast.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   9 / 10

Less

Kerry (WA), reviewed about 2 years ago

RACWA

RACWA car insurance review

Overall rating   9 / 10

Premiums are realistic, no gimmicks, good service

Definitely recommend RACWA as a valued car insurance partner. They offer value for money and excellent friendly service when an issue arises. Not afraid to go the extra mile.

Definitely recommend RACWA as a valued car insurance partner. They offer value for money and excellent friendly service when an issue arises. Not afraid to go the extra mile.

    Value for money   7 / 10

    Policy coverage   9 / 10

    Customer service   8 / 10

    Claims handling   7 / 10

    Trust   10 / 10

Less

Wayne (WA), reviewed about 2 years ago

RACWA

RACWA car insurance review

Overall rating   6 / 10

Good service, friendly and helpful

Overall good service and product.

Overall good service and product.

    Value for money   8 / 10

    Policy coverage   6 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   6 / 10

Less

Bruna (WA), reviewed about 2 years ago

RACWA

RACWA car insurance review

Overall rating   10 / 10

Helpful people equals happy customer

I have unfortunately had to lodge 2 claims with my Insurer one for damage to my car and another for the car being stolen. RAC was helpful in every way to ensure that I had a replacement vehicle and covered me all the way. The people I spoke with...

I have unfortunately had to lodge 2 claims with my Insurer one for damage to my car and another for the car being stolen. RAC was helpful in every way to ensure that I had a replacement vehicle and covered me all the way. The people I spoke with over the phone went out of their way to ensure I was happy with their handling of my claim. I now would not consider any other Insurer.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Phillip (WA), reviewed about 2 years ago

RACWA

RACWA car insurance review

Overall rating   9 / 10

Hassle free claims and swift service

While they are not the cheapest company, they offer the best protection and total coverage and if you do have to claim they are swift and hassle free.

While they are not the cheapest company, they offer the best protection and total coverage and if you do have to claim they are swift and hassle free.

    Value for money   8 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   9 / 10

Less

Keith (WA), reviewed about 2 years ago

RACWA

RACWA car insurance review

Overall rating   8 / 10

Good service

They are pretty helpful and friendly. Haven't had to claim so wouldn't know how they are with making a claim yet. RAC roadside is excellent though

They are pretty helpful and friendly. Haven't had to claim so wouldn't know how they are with making a claim yet. RAC roadside is excellent though

    Value for money   5 / 10

    Policy coverage   6 / 10

    Customer service   8 / 10

    Claims handling   4 / 10

    Trust   7 / 10

Less

Chevana (WA), reviewed about 2 years ago

RACWA

RACWA car insurance review

Overall rating   9 / 10

Great cover for p plate

Excellent.

Excellent.

    Value for money   10 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   10 / 10

Less

Suzanne (WA), reviewed about 2 years ago

RACWA

RACWA car insurance review

Overall rating   9 / 10

VG customer service

Have provided very consistent service over a long time. Easy to deal with.

Have provided very consistent service over a long time. Easy to deal with.

    Value for money   8 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   9 / 10

    Trust   9 / 10

Less

Chris (WA), reviewed over 2 years ago

RACWA

RACWA car insurance review

Overall rating   9 / 10

Value for money

I've always found them to be helpful and courteous.

I've always found them to be helpful and courteous.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   8 / 10

Less

Michael (WA), reviewed over 2 years ago

RACWA

RACWA car insurance review

Overall rating   10 / 10

RAC insurance

I have been with RAC for 25 years, they are excellent.

I have been with RAC for 25 years, they are excellent.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Michelle (WA), reviewed over 2 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Back to top