RACWA car insurance reviews

RACWA
RACWA's overall rating for car insurance

(as rated by the Mozo community)

8.1 / 10

based on 77 reviews

Value for money

Policy coverage

Customer service

Claims handling

Trust

Full review

Recent RACWA car insurance reviews

RACWA

RACWA car insurance review

Overall rating   9 / 10

Insurers you can trust and won't let you down

Not the cheapest, but they are reliable and you can count on them. It's not a big profit machine

Full review

Not the cheapest, but they are reliable and you can count on them. It's not a big profit machine

    Value for money   6 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   10 / 10

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Tom (NSW), reviewed 9 months ago

RACWA

RACWA car insurance review

Overall rating   10 / 10

Great

Never had a probem with them

Full review

Never had a probem with them

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Angela (WA), reviewed 9 months ago

RACWA

RACWA car insurance review

Overall rating   10 / 10

Reliable and great service

I like this insurer because they were able to insure me for my car's current value, not something significantly less. You also speak to someone from Australia and are not put through to a call centre.

Full review

I like this insurer because they were able to insure me for my car's current value, not something significantly less. You also speak to someone from Australia and are not put through to a call centre.

    Value for money   6 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Asha (WA), reviewed 9 months ago

RACWA

RACWA car insurance review

Overall rating   8 / 10

Very pleased

Because I have been with them for a while, have only made 1 claim and it was prompt and fixed straight away.

Full review

Because I have been with them for a while, have only made 1 claim and it was prompt and fixed straight away.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Kenneth (WA), reviewed about 1 year ago

RACWA

RACWA car insurance review

Overall rating   10 / 10

Great customer service, and dealing with claims

Great customer service, and dealing with claims.

Full review

Great customer service, and dealing with claims.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Cindy (WA), reviewed about 1 year ago

RACWA

RACWA car insurance review

Overall rating   7 / 10

Competitive premiums and detailed coverage

I have had no problems with RAC WA, would recommend them.

Full review

I have had no problems with RAC WA, would recommend them.

    Value for money   6 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   6 / 10

    Trust   8 / 10

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Rebecca (WA), reviewed about 1 year ago

RACWA

RACWA car insurance review

Overall rating   0 / 10

Absolute Joke!

RAC is a joke, I broke down on an island not on a main road, there was heaps of room for your roadside assistant to look at my car, you could even fit a semi trailer on the island. But you refused to as it was apparently "unsafe". Sorted my car...

Full review

RAC is a joke, I broke down on an island not on a main road, there was heaps of room for your roadside assistant to look at my car, you could even fit a semi trailer on the island. But you refused to as it was apparently "unsafe". Sorted my car out myself. Then I was driving down a main road what do I drive past....one of your roadside assistant guys less than a metre away from a main road with cars flying past doing 90km+, how is that an safer. I am beyond furious with your joke of a company, I will be cancelling all my memberships with you including insurance. Since you guys have been sold you have turned into an absolute joke.

    Value for money   0 / 10

    Policy coverage   0 / 10

    Customer service   0 / 10

    Claims handling   0 / 10

    Trust   0 / 10

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Pissed (WA), reviewed over 1 year ago

RACWA

RACWA car insurance review

Overall rating   7 / 10

Good experience so far.

Very good, competitive. No complaints.

Full review

Very good, competitive. No complaints.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   7 / 10

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Gina (WA), reviewed over 1 year ago

RACWA

RACWA car insurance review

Overall rating   9 / 10

Great customer service

Great people to deal with. Making claims is easy and fast.

Full review

Great people to deal with. Making claims is easy and fast.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Kerry (WA), reviewed over 1 year ago

RACWA

RACWA car insurance review

Overall rating   9 / 10

Premiums are realistic, no gimmicks, good service

Definitely recommend RACWA as a valued car insurance partner. They offer value for money and excellent friendly service when an issue arises. Not afraid to go the extra mile.

Full review

Definitely recommend RACWA as a valued car insurance partner. They offer value for money and excellent friendly service when an issue arises. Not afraid to go the extra mile.

    Value for money   7 / 10

    Policy coverage   9 / 10

    Customer service   8 / 10

    Claims handling   7 / 10

    Trust   10 / 10

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Wayne (WA), reviewed over 1 year ago

RACWA

RACWA car insurance review

Overall rating   6 / 10

Good service, friendly and helpful

Overall good service and product.

Full review

Overall good service and product.

    Value for money   8 / 10

    Policy coverage   6 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   6 / 10

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Bruna (WA), reviewed over 1 year ago

RACWA

RACWA car insurance review

Overall rating   10 / 10

Helpful people equals happy customer

I have unfortunately had to lodge 2 claims with my Insurer one for damage to my car and another for the car being stolen. RAC was helpful in every way to ensure that I had a replacement vehicle and covered me all the way. The people I spoke with...

Full review

I have unfortunately had to lodge 2 claims with my Insurer one for damage to my car and another for the car being stolen. RAC was helpful in every way to ensure that I had a replacement vehicle and covered me all the way. The people I spoke with over the phone went out of their way to ensure I was happy with their handling of my claim. I now would not consider any other Insurer.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Phillip (WA), reviewed over 1 year ago

RACWA

RACWA car insurance review

Overall rating   9 / 10

Hassle free claims and swift service

While they are not the cheapest company, they offer the best protection and total coverage and if you do have to claim they are swift and hassle free.

Full review

While they are not the cheapest company, they offer the best protection and total coverage and if you do have to claim they are swift and hassle free.

    Value for money   8 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Keith (WA), reviewed over 1 year ago

RACWA

RACWA car insurance review

Overall rating   8 / 10

Good service

They are pretty helpful and friendly. Haven't had to claim so wouldn't know how they are with making a claim yet. RAC roadside is excellent though

Full review

They are pretty helpful and friendly. Haven't had to claim so wouldn't know how they are with making a claim yet. RAC roadside is excellent though

    Value for money   5 / 10

    Policy coverage   6 / 10

    Customer service   8 / 10

    Claims handling   4 / 10

    Trust   7 / 10

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Chevana (WA), reviewed over 1 year ago

RACWA

RACWA car insurance review

Overall rating   9 / 10

Great cover for p plate

Excellent.

Full review

Excellent.

    Value for money   10 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   10 / 10

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Suzanne (WA), reviewed over 1 year ago

RACWA

RACWA car insurance review

Overall rating   9 / 10

VG customer service

Have provided very consistent service over a long time. Easy to deal with.

Full review

Have provided very consistent service over a long time. Easy to deal with.

    Value for money   8 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Chris (WA), reviewed over 1 year ago

RACWA

RACWA car insurance review

Overall rating   9 / 10

Value for money

I've always found them to be helpful and courteous.

Full review

I've always found them to be helpful and courteous.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Michael (WA), reviewed over 1 year ago

RACWA

RACWA car insurance review

Overall rating   10 / 10

RAC insurance

I have been with RAC for 25 years, they are excellent.

Full review

I have been with RAC for 25 years, they are excellent.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Michelle (WA), reviewed over 1 year ago

RACWA

RACWA car insurance review

Overall rating   9 / 10

Painless apart from the excess LOL

Had a recent claim and it was easy, trouble free and the assistance was great.

Full review

Had a recent claim and it was easy, trouble free and the assistance was great.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Phillip (WA), reviewed over 1 year ago

RACWA

RACWA car insurance review

Overall rating   8 / 10

Offered competitive rates

Very competitive with other insurers. Gave great quote with optional extras included. Insured with them years ago then finally I have returned. Fabulous to be back.

Full review

Very competitive with other insurers. Gave great quote with optional extras included. Insured with them years ago then finally I have returned. Fabulous to be back.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   5 / 10

    Claims handling   5 / 10

    Trust   7 / 10

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Lynnie (WA), reviewed over 1 year ago

RACWA

RACWA car insurance review

Overall rating   9 / 10

Top rates + top service = top value

Competitive rates, excellent services particularly response times be it advice or action, independent assessors, very professional client interface, know what they are doing. Unbeatable rates plus unbeatable service equals unbeatable value.

Full review

Competitive rates, excellent services particularly response times be it advice or action, independent assessors, very professional client interface, know what they are doing. Unbeatable rates plus unbeatable service equals unbeatable value.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Joseph (WA), reviewed over 1 year ago

RACWA

RACWA car insurance review

Overall rating   9 / 10

Competitive premiums, discounts & great service

Their pricing is very competitive & we get a discount for being members of roadside assistance & extra discount for having other insurance with them like home/contents. Claims are handled promptly & lodged online. Staff easy to talk to & very...

Full review

Their pricing is very competitive & we get a discount for being members of roadside assistance & extra discount for having other insurance with them like home/contents. Claims are handled promptly & lodged online. Staff easy to talk to & very helpful on the phone. Sometimes takes a while for a call to go through but they will call you back if you leave your number. There are added discounts with associated companies with your membership.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Carleen (WA), reviewed over 1 year ago

RACWA

RACWA car insurance review

Overall rating   8 / 10

Friendly, approachable

They are "for The better" state-based insurers of over 100 years. Supports community in many different ways. Easily available.

Full review

They are "for The better" state-based insurers of over 100 years. Supports community in many different ways. Easily available.

    Value for money   7 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   9 / 10

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Barry (WA), reviewed over 1 year ago

RACWA

RACWA car insurance review

Overall rating   7 / 10

Good product, can be relied on

Phone contact means a lenghty wait even though they are supported to be local. $500 compulsory excess, for occasional claims on long term policies is too high.

Full review

Phone contact means a lenghty wait even though they are supported to be local. $500 compulsory excess, for occasional claims on long term policies is too high.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   4 / 10

    Claims handling   3 / 10

    Trust   8 / 10

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Rowena (WA), reviewed over 1 year ago

RACWA

RACWA car insurance review

Overall rating   4 / 10

Overall hard to get through to

Very hard to get through to someone quickly, automated service is time consuming.

Full review

Very hard to get through to someone quickly, automated service is time consuming.

    Value for money   5 / 10

    Policy coverage   5 / 10

    Customer service   4 / 10

    Claims handling   2 / 10

    Trust   1 / 10

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Bridget (WA), reviewed over 1 year ago

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