I had a recent fire in my kitchen and SGIC were prompt in handling my claim and very quick to facilitate trades people to renovate my kitchen so that is was workable once again. This happened during the Covid lockdown period in SA.
Price competitive, great customer service.
Our fence was damaged by workers next door. Although helpful at first, after months of nothing their assessor later determined that we were lying about how it was damaged. And refused to repair it. We are now looking for a new insurer.
I like SGIC very much. Good premiums and coverage on house and contents worth looking at. Fast claims too.
They tell lies and pass you from pillar to post, thats if you manage to contact them. They are the worse company I have ever had the misfortune to deal with.
Very easy to claim and the staff are very friendly and helpful.
I am a long time customer. They're good to deal with, although when you have multiple policies the reduction in premium is not really sufficient, not much on an incentive to stay with.
I like SGIC because they offer bonuses for having more than one policy. They are very clear on the phone when I have a query and were extremely helpful when I needed to take my car to the crash repairer.
I have found SGIC to be excellent in all respects when it comes to my contents insurance from claims to premiums. They even contact me regularly to make sure my cover is up to date.
I transferred to SGIC from NRMA when I moved from QLD to SA. The process was very simple and they took great care to let me know what was covered. I have compared quotes a few times and none have been able to better the premium.
They haven't given me a reason to dislike them - I have never had to make a claim either so it's hard to say. Having said that, they also offered insurance that covered everything I wanted, whereas no-one else would. This is why I went with SGIC, as they are more flexible and accommodating, willing to work with me to get the right coverage.
I am very satisfied with SGIC. I can do everything I need online or over phone and never have any problems. Staff are always there to help if needed.
I receive my multi policy discount through SGIC as well as a direct debit monthly payment option.
I've had my insurance site with SGIC for 14 years now and would never think of changing providers.
Cheap but not very comprehensive
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