SGIO car insurance reviews

When I made a claim, they were prompt and very caring. SGIO organised to get my car attended to very quickly and gave me a car until mine was fixed which was only a few days. My care came back looking brand new. I was extremely pleased.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I have had several occasions where I have had to deal with someone over the phone which was made difficult and frustrating due to either language barriers or them finding it difficult to understand me even though I speak clear and fluent English. They are also not competitive in their quotes.

Value for money   1 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

We swapped from QBE after being unsatisfied, and are now are truly happy with our insurance company.

Value for money   6 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Insurance is a valuable and important product that we must buy for protection and SGIO has successfully delivered.

Value for money   7 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I don't drive a lot, well less than 5,000kms a year. I swapped car insurance to SGIO several years ago as they were able to offer me a much better rate on my insurance than my previous insurer (HBF). Thankfully I have not had to make a claim yet, but when I renew each year, the customer service is A+ and it's always easy to renew.

Value for money   9 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Great value

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   8 / 10

Claims handling   8 / 10

Trust   9 / 10

Less

I am very happy with SGIO they have always sorted out our claims

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

No problems with this company, easy to deal with.

Value for money   -1 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Claims handling   8 / 10

Trust   8 / 10

Less

I absolutely love SGIO. I just wish i could stay with them in Victoria. Best insurer I have ever dealt with.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

We have always found them very helpful with enquiries. Very economical as we have been with them for over 30 years

Value for money   10 / 10

Policy coverage   9 / 10

Customer service   10 / 10

Claims handling   8 / 10

Trust   9 / 10

Less

I have been with SGIO for many years for all my insurance needs and always found them helpful and efficient with comparable rates.

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Claims handling   8 / 10

Trust   8 / 10

Less

No fuss

Value for money   9 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Claims handling   8 / 10

Trust   8 / 10

Less

This next years premium very good.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   7 / 10

Trust   9 / 10

Less

Quick n fast repairs after accident

Value for money   8 / 10

Policy coverage   7 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   9 / 10

Less

Pretty good

Value for money   5 / 10

Policy coverage   5 / 10

Customer service   5 / 10

Claims handling   5 / 10

Trust   5 / 10

Less

We have had a good experience with this insurer. Upon arriving in the country and purchasing a vehicle, we were covered the same day. The service was fast and efficient. The level of cover suits us and renewals are always easy to understand and without fuss. I don't see any negatives in choosing this insurer.

Value for money   9 / 10

Policy coverage   8 / 10

Customer service   9 / 10

Claims handling   -1 / 10

Trust   8 / 10

Less

Very easy to make a claim and competitively priced. When I needed to make a claim it was a pain free process that involved friendly people throughout the claim. Haven't encountered any 'cons' yet at all.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

Nothing to fault, were pretty good with answering questions I asked.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

They were great when my car was damaged in a not-at-fault claim, very easy to deal with & super quick with processing my insurance quote, etc.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

Pros - Cost effective car insurance policy, easy to claim, good customer service Cons - don't really have any

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   7 / 10

Claims handling   7 / 10

Trust   8 / 10

Less

Since we have been with them,SGIO have been a pleasure to deal with.

Value for money   6 / 10

Policy coverage   6 / 10

Customer service   7 / 10

Claims handling   8 / 10

Trust   8 / 10

Less

They are easy to deal with and contact, and claiming is a breeze.

Value for money   7 / 10

Policy coverage   8 / 10

Customer service   9 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

Great company with great friendly service, great prices.

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   -1 / 10

Claims handling   8 / 10

Trust   8 / 10

Less

Great customer service, always do everything with speed and make sure you are entirely happy with the service they provide. Have never had anything but positive experiences, would definitely recommend.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

SGIO has looked after my insurance needs for over 20 years. Recently I looked at other products and they were polite and willing to answer every question and appreciated that I didn't know a lot of things and explained them to me.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   5 / 10

Trust   10 / 10

Less