SGIO car insurance reviews

Expensive for what you get.

Value for money   6 / 10

Policy coverage   8 / 10

Customer service   6 / 10

Claims handling   7 / 10

Trust   7 / 10

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Easy to read policy wordings, don't have to specify accessories.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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SGIO have provided their services to my family for 16 years and we have always found them 100% in their helpfulness and services.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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When I made a claim, they were prompt and very caring. SGIO organised to get my car attended to very quickly and gave me a car until mine was fixed which was only a few days. My care came back looking brand new. I was extremely pleased.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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I have had several occasions where I have had to deal with someone over the phone which was made difficult and frustrating due to either language barriers or them finding it difficult to understand me even though I speak clear and fluent English. They are also not competitive in their quotes.

Value for money   1 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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We swapped from QBE after being unsatisfied, and are now are truly happy with our insurance company.

Value for money   6 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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Insurance is a valuable and important product that we must buy for protection and SGIO has successfully delivered.

Value for money   7 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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I don't drive a lot, well less than 5,000kms a year. I swapped car insurance to SGIO several years ago as they were able to offer me a much better rate on my insurance than my previous insurer (HBF). Thankfully I have not had to make a claim yet, but when I renew each year, the customer service is A+ and it's always easy to renew.

Value for money   9 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

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Great value

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   8 / 10

Claims handling   8 / 10

Trust   9 / 10

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I am very happy with SGIO they have always sorted out our claims

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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No problems with this company, easy to deal with.

Value for money   -1 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Claims handling   8 / 10

Trust   8 / 10

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I absolutely love SGIO. I just wish i could stay with them in Victoria. Best insurer I have ever dealt with.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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We have always found them very helpful with enquiries. Very economical as we have been with them for over 30 years

Value for money   10 / 10

Policy coverage   9 / 10

Customer service   10 / 10

Claims handling   8 / 10

Trust   9 / 10

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I have been with SGIO for many years for all my insurance needs and always found them helpful and efficient with comparable rates.

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Claims handling   8 / 10

Trust   8 / 10

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No fuss

Value for money   9 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Claims handling   8 / 10

Trust   8 / 10

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This next years premium very good.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   7 / 10

Trust   9 / 10

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Quick n fast repairs after accident

Value for money   8 / 10

Policy coverage   7 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   9 / 10

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Pretty good

Value for money   5 / 10

Policy coverage   5 / 10

Customer service   5 / 10

Claims handling   5 / 10

Trust   5 / 10

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We have had a good experience with this insurer. Upon arriving in the country and purchasing a vehicle, we were covered the same day. The service was fast and efficient. The level of cover suits us and renewals are always easy to understand and without fuss. I don't see any negatives in choosing this insurer.

Value for money   9 / 10

Policy coverage   8 / 10

Customer service   9 / 10

Claims handling   -1 / 10

Trust   8 / 10

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Very easy to make a claim and competitively priced. When I needed to make a claim it was a pain free process that involved friendly people throughout the claim. Haven't encountered any 'cons' yet at all.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Nothing to fault, were pretty good with answering questions I asked.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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They were great when my car was damaged in a not-at-fault claim, very easy to deal with & super quick with processing my insurance quote, etc.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Pros - Cost effective car insurance policy, easy to claim, good customer service Cons - don't really have any

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   7 / 10

Claims handling   7 / 10

Trust   8 / 10

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Since we have been with them,SGIO have been a pleasure to deal with.

Value for money   6 / 10

Policy coverage   6 / 10

Customer service   7 / 10

Claims handling   8 / 10

Trust   8 / 10

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They are easy to deal with and contact, and claiming is a breeze.

Value for money   7 / 10

Policy coverage   8 / 10

Customer service   9 / 10

Claims handling   10 / 10

Trust   10 / 10

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