The staff are always patient and friendly, appointments arranged promptly and access to building is easy, re parking. a bonus being that they are open Saturday mornings. I've been with them for many years and never once have wanted to change banks. I can't fault them really.
I feel that the account is easily understood and the ongoing support and service by those working at the credit union is outstanding. I can't think of any negative thoughts on the product or service we receive.
SWSCU appears to be a country family friendly organisation, which is nice on face value. However, when you actually delve into the products they offer, such as a simple everyday savings account, things like capping amounts for B-Pay, less than adequate ATM withdrawals and average online banking facilities start to get on your nerves. If you enjoy the "having a chat over the local counter, while they charge you for it" experience...then that's fine. However if you really want to save at competitive rates, and not have to worry about ridiculous BPay capping... go elsewhere!
The overall service/product is great. Treated as an individual. Nothing is a problem, too hard or difficult. They are approachable - whether it be at a moments notice or via an appointment. Are they really a bank?
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Transfer a minimum of $1,000 into your linked Everyday Account and make 5 eligible transactions. Bonus interest criteria waived for account holders 14-17 years of age.
Bonus rate when at least $20 is deposited each month and five Visa Debit transactions are made each month using linked Glide transaction account.
Transfer a minimum of $1,000 into your linked Everyday Account and make 5 eligible transactions.
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