I do enjoy my Maxi Saver account and inventive saver, I do wish however there was a higher rate of interest you earn when depositing over time.
The staff are always patient and friendly, appointments arranged promptly and access to building is easy, re parking. a bonus being that they are open Saturday mornings. I've been with them for many years and never once have wanted to change banks. I can't fault them really.
I feel that the account is easily understood and the ongoing support and service by those working at the credit union is outstanding. I can't think of any negative thoughts on the product or service we receive.
SWSCU appears to be a country family friendly organisation, which is nice on face value. However, when you actually delve into the products they offer, such as a simple everyday savings account, things like capping amounts for B-Pay, less than adequate ATM withdrawals and average online banking facilities start to get on your nerves. If you enjoy the "having a chat over the local counter, while they charge you for it" experience...then that's fine. However if you really want to save at competitive rates, and not have to worry about ridiculous BPay capping... go elsewhere!
The overall service/product is great. Treated as an individual. Nothing is a problem, too hard or difficult. They are approachable - whether it be at a moments notice or via an appointment. Are they really a bank?
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Bonus rate when at least $20 is deposited each month and five Visa Debit transactions are made each month using linked Everyday or Glide transaction accounts.
bonus rate for 4 months
Minimum deposit of $200 and no withdrawals in the month.
Ongoing bonus rate applied if in the previous month $1,000 or more is credited to the linked Day2Day Plus account and 5 eligible transactions are made by the linked account.
Make 5 or more successful card purchases per calendar month using your Up debit card and digital wallets (ATM transactions excluded).
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