I came over to suncorp after not being happy with the service and products offered by the commonwealth bank. I couldn't be happier, they are always happy to help, the fees and charges are better.
It's a great product for a starting account for people who have only just opened a bank account because you don't have to pay interest on the cards because you can just use your own savings that you have worked for. It fits suitably for people who have just started their first job to put some money away and save.
I have been with Suncorp for 6 yrs and never had any problems with them. I am a pensioner and a lot of banks don't want your business. I have insurance through them also and they have always looked after me.
I'm particularly happy with their online security functions...twice I've been skimmed/scanned by OS scammers, and they've spotted and stopped the transactions and advised me promptly.
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