Sydney Mutual Bank savings account reviews

With my second account I can save money up for an emergency its so great

Price   10 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   5 / 10

Trust   10 / 10

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Staff know product.

Price   3 / 10

Features   4 / 10

Customer service   8 / 10

Convenience   4 / 10

Trust   8 / 10

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Great bank with excellent customer service.

Price   7 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   9 / 10

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I have been with the SCU Sydney Credit Union now for more than 14 years and I have never had any problems and if there is something I am unsure of the friendly staff are very willing to provide help and the right advice as not to confuse you.

Price   8 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   8 / 10

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Excellent customer service, very low fees

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   4 / 10

Trust   8 / 10

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I think sccu shouldn't have fees like the big banks I,ve been a customer since 1988 so for long term customers it should be fee free

Price   2 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   9 / 10

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Overall I like this credit union, although there have been a few changes over the past couple of years that have changed my opinion. The staff in my branch are not as friendly as before, however they are able to help with any concerns in a really good manner.

Price   7 / 10

Features   7 / 10

Customer service   6 / 10

Convenience   8 / 10

Trust   8 / 10

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Online service excellent. Personal customer service friendly and efficient, both in person and on the phone

Price   9 / 10

Features   4 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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SCU I feel is the best bank to be with. I feel safer with them and I feel like they look after the little guys, where as the bigger well known banks, I feel as though that they can do what they want and get away with it. Their service is amazing; if ever I've had issues no matter the time I can always reach them. When I lost my credit card; I got a new card within weeks. When I've had questions they don't get frustrated with me, they calmly explain. They are just an all round great bank to be with. Very understanding.

Price   7 / 10

Features   1 / 10

Customer service   5 / 10

Convenience   8 / 10

Trust   6 / 10

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I have been dealing with SCU for 25 plus years. I have found them superb over the years. They have always come up with solutions to my problems.

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Very good bank. However, would be better with more branches.

Price   7 / 10

Features   8 / 10

Customer service   6 / 10

Convenience   9 / 10

Trust   9 / 10

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The branches are limited. There is no branch near where I live.

Price   5 / 10

Features   4 / 10

Customer service   5 / 10

Convenience   3 / 10

Trust   6 / 10

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Convenience and great customer service.

Price   7 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   8 / 10

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The beauty of the credit union is it is not a profiteering bank. I like being treated like a customer instead of just a number. I have been treated like garbage by banks in the past, never again.

Price   5 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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They are first class all the way in everything.

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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