The Rock reviews

The Rock
The Rock overall rating

(as rated by the Mozo community)

6.3 / 10

based on 72 reviews

 

Price

Features

Customer service

Convenience

Trust

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Latest The Rock reviews

The Rock

The Rock Special eSaver Account savings account review

Overall rating   10 / 10

Good customers service

The Rock are a very good bank.

Full review

The Rock are a very good bank.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Dale, Queensland, reviewed 6 months ago

The Rock

The Rock Essentials Home Loan (LVR<80%, Owner Occupier, Principal & Interest) home loan review

Overall rating   10 / 10

Competitive rates and great customer service

I have nothing but praise for the staff at this bank. Although they are based in Rockhampton and I am in Townsville, nothing was too much and all correspondence via email was precise and direct. My only criticism is that there should be a walk-in...

Full review

I have nothing but praise for the staff at this bank. Although they are based in Rockhampton and I am in Townsville, nothing was too much and all correspondence via email was precise and direct. My only criticism is that there should be a walk-in bank in the all major centres.

    Price   9 / 10

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Trevor, Queensland, reviewed about 1 year ago

The Rock

The Rock term deposit review

Overall rating   8 / 10

Competitive interest rates

I'm not sure if they have internet banking. No one mentioned it to me when I opened my bank account. It would be handy if I did have access to my bank account via the Internet as I am unsure where the nearest branch is. I opened my term deposit in...

Full review

I'm not sure if they have internet banking. No one mentioned it to me when I opened my bank account. It would be handy if I did have access to my bank account via the Internet as I am unsure where the nearest branch is. I opened my term deposit in my home town 650km away.

    Price   10 / 10

    Features   0 / 10

    Customer service   10 / 10

    Convenience   0 / 10

    Trust   10 / 10

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Holly, Queensland, reviewed over 2 years ago

The Rock

The Rock bank account review

Overall rating   10 / 10

Cheaper fees in comparison to "the Only"

Cheaper fees in comparison to "the Only"

Full review

Cheaper fees in comparison to "the Only"

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Simon, Queensland, reviewed about 3 years ago

The Rock

The Rock personal loan review

Overall rating   5 / 10

Excellent customer servive and great low rates

Great low interest rate and excellent customer service by the locals but there are no extra benefits or features like a redraw facility and their technology is outdated. The only available branch is in Central Queensland. Needs a phone app to come...

Full review

Great low interest rate and excellent customer service by the locals but there are no extra benefits or features like a redraw facility and their technology is outdated. The only available branch is in Central Queensland. Needs a phone app to come into the 21st Century.

    Price   10 / 10

    Features   1 / 10

    Customer service   8 / 10

    Convenience   4 / 10

    Trust   2 / 10

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Cathrine, Queensland, reviewed over 3 years ago

The Rock

The Rock credit card review

Overall rating   6 / 10

No

No

    Price   6 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   6 / 10

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Marko, , reviewed over 3 years ago

The Rock

The Rock debit card review

Overall rating   10 / 10

Customer service, great rates

Fantastic customer service, great rates and just an overall great bank and I think I have been with all the big banks but this one is the best.

Full review

Fantastic customer service, great rates and just an overall great bank and I think I have been with all the big banks but this one is the best.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   6 / 10

    Trust   9 / 10

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Teneille, Queensland, reviewed about 4 years ago

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