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Tic:Toc Home loan reviews

Overall rating
Price
Features
Customer service
Convenience
Trust
Based on 3 home loan reviews as rated by the Mozo community.

Recent Tic:Toc home loan customer reviews

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  • Tic:Toc Home Loan

    Total lack of transparency

    Great rate pulled me in. Then I find application is for full credit approval (not just pre-approval like other lenders). But it says I'll find out straight away so I apply. Then it says my file is too complicated so I have to wait for someone to get back to me. Then I wait about a month and receive an email saying my application hasn't been successful. No call to explain or discuss, just a rejection email. Then I call back and speak to credit assessor Ryan who tells me they don't consider loans if the debt to income ratio is above six. If I would have known that at the start I would never have applied. Don't bother unless your situation is super vanilla and straight forward. Total lack of transparency about serviceability requirements and wait times. I had to wait a whole month and now have the credit application on my file.

    Price
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    Less
    Rebecca, Victoria, reviewed 8 months ago
  • Tic:Toc Variable Home Loan (Owner Occupier, Principal & Interest)

    Competitive, but limitations as an online lender

    The services, processes and the rate is pretty competitive. However, as an online lender, they don't support government support funds such as first home buyers benefits sort of things. You have to deal with it by yourself and they did not seem very knowledgeable about that, especially local state government supports. If you are good at that, tic toc is good.

    Price
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    Less
    Yunsik, Western Australia, reviewed about 1 year ago
  • Tic:Toc Variable Home Loan (Owner Occupier, Principal & Interest)

    Unbeatable rates with great service.

    Tic:Toc offers unbeatable rates with great service.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Janet, New South Wales, reviewed almost 2 years ago
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