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Tic:Toc customer reviews

Overall rating
6.3/10
Price
10.0/10
Features
9.0/10
Customer service
7.0/10
Convenience
6.3/10
Trust
6.7/10
Based on 3 reviews as rated by the Mozo community. More about the mozo ratings
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Recent Tic:Toc customer reviews

  • Tic:Toc Home Loan

    Overall rating   1 / 10
    Total lack of transparency

    Great rate pulled me in. Then I find application is for full credit approval (not just pre-approval like other lenders). But it says I'll find out straight away so I apply. Then it says my file is too complicated so I have to wait for someone to get back to me. Then I wait about a month and receive an email saying my application hasn't been successful. No call to explain or discuss, just a rejection email. Then I call back and speak to credit assessor Ryan who tells me they don't consider loans if the debt to income ratio is above six. If I would have known that at the start I would never have applied. Don't bother unless your situation is super vanilla and straight forward. Total lack of transparency about serviceability requirements and wait times. I had to wait a whole month and now have the credit application on my file.

    Price
    10 / 10
    Features
    7 / 10
    Customer service
    1 / 10
    Convenience
    1 / 10
    Trust
    1 / 10
    Less
    Rebecca, Victoria, reviewed 6 months ago
    More Tic:Toc home loan customer reviews
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