Toyota Finance car insurance reviews

Toyota Financial Services are a great alternative for your car insurance needs. Specifically, they are easy to deal with and are great with claims handling and quoting.

Value for money   10 / 10

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We have had no problems when phoning for advice.

Value for money   8 / 10

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I am trying to make a claim but they just want me to pay excess to repair my car even if it wasn't my fault.

Value for money   7 / 10

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Will be happy to get a better insurance once i get my new car

Value for money   5 / 10

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Toyota insurance is low cost and the best out there. I have compared them to other buisnesses and none come close to Toyota in price and services. They can offer you everything compared to other big companies such as Suncorp where both policies are the same, but prices are much higher at Suncorp.

Value for money   10 / 10

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Value for money   10 / 10

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Best service I have ever had. Thanks Toyota!

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

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Easy to use product, good value for money

Value for money   7 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Claims handling   7 / 10

Trust   8 / 10

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Everything going well....

Value for money   8 / 10

Policy coverage   9 / 10

Customer service   10 / 10

Claims handling   8 / 10

Trust   8 / 10

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Very helpful

Value for money   7 / 10

Policy coverage   7 / 10

Customer service   9 / 10

Claims handling   5 / 10

Trust   7 / 10

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I like them because they hire well-experienced staff who are smart and friendly.

Value for money   4 / 10

Policy coverage   10 / 10

Customer service   9 / 10

Claims handling   8 / 10

Trust   9 / 10

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Seems good value for the money.

Value for money   8 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   10 / 10

Trust   10 / 10

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They are reliable so can't complain.

Value for money   6 / 10

Policy coverage   9 / 10

Customer service   8 / 10

Trust   7 / 10

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They were a great help when my car was hit by a 'hit-and-run' recently. They provide a replacement car if the car is a write-off.

Value for money   8 / 10

Policy coverage   7 / 10

Customer service   8 / 10

Claims handling   9 / 10

Trust   8 / 10

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Cost effective insurance compared to a lot of others on the market. Easy to deal with, and friendly insurance company, they seem to be in line with what toyota represents which is you get a solid insurance company that generally will not be hard to deal with.

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   7 / 10

Claims handling   6 / 10

Trust   9 / 10

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The ease of signing up. The friendly service of the front end person.

Value for money   10 / 10

Policy coverage   7 / 10

Customer service   10 / 10

Trust   10 / 10

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Value for money   6 / 10

Policy coverage   7 / 10

Customer service   10 / 10

Claims handling   8 / 10

Trust   10 / 10

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On 2nd September my car rear bumper got hit by kangaroo, so the bumper came off a bit from left side but there was no big damage. I did ring to claim my insurance on the same day. On 4th September hume collision centre rang me to come for quote and pay excess money which was over $600. It was not a big damage and i did not want to pay that much money so one of my friend who is mechanic he fixed it for me. On 4th September i sent email to insurance@andia.com.au to cancel my claim and i also did not go for my hume collision quote. Then on 9th September my kangaroo again hit my car from front this was a big damage from front panel, front bumper, scratches at front right light and right side front door and right side of back bumper they all got effected by that. And i am listening a noise when i open my driver seat door. I got my claim number for that which was 164152. Then i went to hume collision centre for quote they took all the photos then sent it to yous. Mark rang me and i explained him every thing and he understood everything and he said he is going to approve all those things unfortunately today i have got a call ralph from hume collision centre saying that mr mark has approved my 163188 claim for back bumper which i with drawn already and cancel my current claim 164152. I was really disappointed and sad too because i spent a lot of time explaining to him and then going to hume collision centre. I am very busy because i do two full time jobs so i don't really have time keep repeating and keep going hume collision centre. I was really hoping to give my car in today so it could be fixed in few days.

Value for money   4 / 10

Policy coverage   4 / 10

Customer service   3 / 10

Claims handling   0 / 10

Trust   0 / 10

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I am very satisfied with their work.

Value for money   7 / 10

Policy coverage   7 / 10

Customer service   9 / 10

Claims handling   7 / 10

Trust   8 / 10

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It a good car

Value for money   7 / 10

Policy coverage   4 / 10

Customer service   4 / 10

Claims handling   4 / 10

Trust   4 / 10

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I am rapt in the premium I have paid for a years insurance for my car. I am not so sure about the claiming process though. I believe that I am not allowed to choose my repairer. There is no shop front for the insurer to visit them so all negotiations have to take place over the phone.

Value for money   9 / 10

Policy coverage   8 / 10

Customer service   5 / 10

Claims handling   5 / 10

Trust   5 / 10

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Convenient at time of purchase of vehicle.

Value for money   7 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Claims handling   10 / 10

Trust   10 / 10

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I have had no claims as yet.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Trust   10 / 10

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Very good .

Value for money   7 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Claims handling   7 / 10

Trust   7 / 10

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Compared to others insurers they offered a very competitive price. Very quick to process claims and offer assistance.

Value for money   8 / 10

Policy coverage   6 / 10

Customer service   9 / 10

Claims handling   8 / 10

Trust   8 / 10

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