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Toyota Finance customer reviews

Overall rating
6.3/10
Price
6.5/10
Features
5.8/10
Customer service
6.4/10
Convenience
6.4/10
Trust
6.3/10
Based on 93 reviews as rated by the Mozo community. More about the mozo ratings

Recent Toyota Finance customer reviews

  • Toyota Finance Car Insurance

    Can not fault Toyota Insurance.

    My car insurance is through Toyota Insurance and I wouldn’t change. I have only had to put in one claim but it was done so quick and easily! I was a fresh 18 year old with a new car who knew nothing about insurance claims and I needed a windscreen replacement and all the hard work was done by them and I paid no out of pocket cost. Toyota insurance even chose where my windscreen was going to be replaced, all’s I had to do was confirm a date and time it could be done. The customer service team are so lovely and such a pleasure to deal with, always go above and beyond. Through Covid they even offered Covid hardship options to lessen the financial stress through these unknowing and unfortunate times. This is my second car I have insured through Toyota and when I traded in my old Toyota the claim to end my insurance for my first car was done that same day and the balance that was owing to me was also paid directly to my bank account that same day. Nothing but good things to say! I know I can rely on Toyota Insurance.

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    Bethany, Queensland, reviewed 6 months ago
    Reply from Toyota Finance

    Hi Bethany,

    Thank you for your review! We are so glad to hear you were happy with your experience and we appreciate the positive feedback. Have a great day.

    More Toyota Finance car insurance customer reviews
  • Toyota Finance Car Loan

    they are big liars !!!!!!!!

    They are big liars!!!!!!!! I bought a Camry from Ryde Toyota 4 years ago. I asked Rabi a few times that I don't want any big payment at the end under any name and he said "no big payment, you pay fixed amount for 4 years and that's it" now after 4 years they said you need to pay $8000, under "future guarantee value", at the time I asked what that means the finance guy said it means "we guarantee that your car will worth at least that much after 4 years" and when I talked to him he said "yes, that's happened to so many people at that time. we done that because it was no regulation and we could do and say anything we wanted to", so they even proud that they lied to so many people. the finance guy suggested that " if you have a problem complain hahaha" Do NOT trust them.

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    Nasrin, New South Wales, reviewed 11 months ago
    More Toyota Finance car loan customer reviews
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