I have dealt with this company for the past year and they have repeatedly ignored my emails, invoiced incorrect amount and also attempted zero assistance when I have asked for anything. They write invoices at the skill of a child first learning how to use a computer. Ignore emails for weeks then offer no means of solutions. Contacting them is just a repetitive circle of absolutely no help whatsoever. I registered a complaint that they ignored and just routed me back to the original person I was complaining about that refuses to provide me with any assistance. They request thousands of dollars with no form of receipt or acknowledgement of payment. I have seen scam companies operate better.
Why did I choose Toyota? I don’t know, I’m so angry. My car was stolen Saturday the 21st. I made a police report and made a claim with Toyota. They gave me a rental for two weeks or till the car was recovered. It was found on Monday the 23rd so I called to let them know but because I had already paid $750 for the excess, now I can’t get my money back even though the car was found with no damage. So in a matter of fact I’ve paid $750 for 4 days of car rental, what a rip off!
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