Very cheap just wish I bought their car insurance as well!
I actually haven't try it so yeah.
I had heard bad reviews but they were the only company that would give me a policy for a high risk customer. And I had to make a claim and it was paid, no fuss.
Very good deal.
The online consultant was excellent, put me in contact with an English speaking doctor, paid all my bills at my hotel, and the hospital. The only negative was they did not pay for a missed prepaid on ground mini bus tour whilst I was injured.
Easy, simple and convenient.
Product was great to be able to organise and finalise online. All details set out clearly and easy to read, no fuss at all. Price was good also. Pros: easy use online and simple to read. Cons: be aware that additional fees may be charged if a payment is made by credit card.
Partner works for virgin aust.
It was alright but we wanted better.
I liked Virgin because it was affordable and I felt I could trust them for insurance. Also because it was very easy to do online or over the phone.
My son fell extremely ill in Bali and needed to come home immediately, which he did. His claim for additional airfare was paid. My airfare and additional expenses were not paid, however the assessor from Virgin Insurance called me and had a lengthy discussion with me, and sought further advise. Although I was technically not covered, he offered me a small amount of money as a customer service offer, which I felt was incredible. Absolutely no-one gives away money, and I felt very valued.
I found this insurer easy to deal with, they explained everything in detail regarding claims, overseas issues and how best to utilise travel insurance in the future. I would rate this company very high.
Virgin travel insurance was very competitive in pricing after much comparison.
Was easy. Straight forward, simple and was good peace of mind, even though not needed.
They are so friendly and helpful!
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