Virgin Australia travel insurance reviews

Very cheap just wish I bought their car insurance as well!

Value for money   7 / 10

Trust   8 / 10

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I actually haven't try it so yeah.

Value for money   2 / 10

Trust   0 / 10

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I had heard bad reviews but they were the only company that would give me a policy for a high risk customer. And I had to make a claim and it was paid, no fuss.

Value for money   6 / 10

Trust   10 / 10

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Very good deal.

Value for money   10 / 10

Trust   10 / 10

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The online consultant was excellent, put me in contact with an English speaking doctor, paid all my bills at my hotel, and the hospital. The only negative was they did not pay for a missed prepaid on ground mini bus tour whilst I was injured.

Value for money   8 / 10

Trust   10 / 10

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Easy, simple and convenient.

Value for money   5 / 10

Trust   5 / 10

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Product was great to be able to organise and finalise online. All details set out clearly and easy to read, no fuss at all. Price was good also. Pros: easy use online and simple to read. Cons: be aware that additional fees may be charged if a payment is made by credit card.

Value for money   8 / 10

Trust   8 / 10

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Partner works for virgin aust.

Value for money   10 / 10

Trust   10 / 10

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It was alright but we wanted better.

Value for money   8 / 10

Trust   4 / 10

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I liked Virgin because it was affordable and I felt I could trust them for insurance. Also because it was very easy to do online or over the phone.

Value for money   10 / 10

Trust   10 / 10

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My son fell extremely ill in Bali and needed to come home immediately, which he did. His claim for additional airfare was paid. My airfare and additional expenses were not paid, however the assessor from Virgin Insurance called me and had a lengthy discussion with me, and sought further advise. Although I was technically not covered, he offered me a small amount of money as a customer service offer, which I felt was incredible. Absolutely no-one gives away money, and I felt very valued.

Value for money   8 / 10

Trust   7 / 10

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I found this insurer easy to deal with, they explained everything in detail regarding claims, overseas issues and how best to utilise travel insurance in the future. I would rate this company very high.

Value for money   6 / 10

Trust   7 / 10

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Virgin travel insurance was very competitive in pricing after much comparison.

Value for money   7 / 10

Trust   7 / 10

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Was easy. Straight forward, simple and was good peace of mind, even though not needed.

Value for money   6 / 10

Trust   7 / 10

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They are so friendly and helpful!

Value for money   8 / 10

Trust   9 / 10

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Highly overpriced, not really sure why. Was missing luggage, when l tried to claim, unable to reach help centre. Disorganised, could not find me in their system until l rang up again.

Value for money   1 / 10

Trust   3 / 10

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They offered a great deal for my elderly parents that we were taking on their first overseas trip.

Value for money   7 / 10

Trust   9 / 10

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After comparing a few insurance companies I found Virgin to be very good. I did not need to claim.

Value for money   10 / 10

Trust   10 / 10

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