Very cheap just wish I bought their car insurance as well!
Very cheap just wish I bought their car insurance as well!
Tye (QLD), reviewed over 2 years ago
I had heard bad reviews but they were the only company that would give me a policy for a high risk customer. And I had to make a claim and it was paid, no fuss.
I had heard bad reviews but they were the only company that would give me a policy for a high risk customer. And I had to make a claim and it was paid, no fuss.
Kerrilee (NSW), reviewed almost 3 years ago
Amanda (QLD), reviewed about 3 years ago
The online consultant was excellent, put me in contact with an English speaking doctor, paid all my bills at my hotel, and the hospital. The only negative was they did not pay for a missed prepaid on ground mini bus tour whilst I was injured.
The online consultant was excellent, put me in contact with an English speaking doctor, paid all my bills at my hotel, and the hospital. The only negative was they did not pay for a missed prepaid on ground mini bus tour whilst I was injured.
Carol anne (VIC), reviewed over 3 years ago
Janine , reviewed almost 4 years ago
Product was great to be able to organise and finalise online. All details set out clearly and easy to read, no fuss at all. Price was good also. Pros: easy use online and simple to read. Cons: be aware that additional fees may be charged if...
Product was great to be able to organise and finalise online. All details set out clearly and easy to read, no fuss at all. Price was good also. Pros: easy use online and simple to read. Cons: be aware that additional fees may be charged if a payment is made by credit card.
Kim (QLD), reviewed about 4 years ago
It was alright but we wanted better.
It was alright but we wanted better.
Michaela , reviewed about 4 years ago
I liked Virgin because it was affordable and I felt I could trust them for insurance. Also because it was very easy to do online or over the phone.
I liked Virgin because it was affordable and I felt I could trust them for insurance. Also because it was very easy to do online or over the phone.
Noorisah (WA), reviewed about 4 years ago
My son fell extremely ill in Bali and needed to come home immediately, which he did. His claim for additional airfare was paid. My airfare and additional expenses were not paid, however the assessor from Virgin Insurance called me and had a...
My son fell extremely ill in Bali and needed to come home immediately, which he did. His claim for additional airfare was paid. My airfare and additional expenses were not paid, however the assessor from Virgin Insurance called me and had a lengthy discussion with me, and sought further advise. Although I was technically not covered, he offered me a small amount of money as a customer service offer, which I felt was incredible. Absolutely no-one gives away money, and I felt very valued.
Robyn (NSW), reviewed about 4 years ago
I found this insurer easy to deal with, they explained everything in detail regarding claims, overseas issues and how best to utilise travel insurance in the future. I would rate this company very high.
I found this insurer easy to deal with, they explained everything in detail regarding claims, overseas issues and how best to utilise travel insurance in the future. I would rate this company very high.
Laura (QLD), reviewed about 4 years ago
Virgin travel insurance was very competitive in pricing after much comparison.
Virgin travel insurance was very competitive in pricing after much comparison.
Marnie (VIC), reviewed about 4 years ago
Was easy. Straight forward, simple and was good peace of mind, even though not needed.
Was easy. Straight forward, simple and was good peace of mind, even though not needed.
Paul , reviewed about 4 years ago
They are so friendly and helpful!
They are so friendly and helpful!
Tahnee (NSW), reviewed over 4 years ago
Highly overpriced, not really sure why. Was missing luggage, when l tried to claim, unable to reach help centre. Disorganised, could not find me in their system until l rang up again.
Highly overpriced, not really sure why. Was missing luggage, when l tried to claim, unable to reach help centre. Disorganised, could not find me in their system until l rang up again.
Mele , reviewed over 4 years ago
They offered a great deal for my elderly parents that we were taking on their first overseas trip.
They offered a great deal for my elderly parents that we were taking on their first overseas trip.
Sue (QLD), reviewed over 4 years ago
After comparing a few insurance companies I found Virgin to be very good. I did not need to claim.
After comparing a few insurance companies I found Virgin to be very good. I did not need to claim.
Margaret , reviewed over 4 years ago
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