Great product, offering 100% offset account. Cannot speak highly enough of Helen and her staff at the Dalby branch. Friendly and efficient, any question you ask they have the answer and if they do not know they will find out for you.
The Warwick Credit Union is the best option for any loans or savings account needs. They are the most professional, considerate banking company I have ever had dealings with and I always recommend them to people. They look at individual circumstances and extend themselves to help.
The personal service at the local branch is the best ever interaction with a financial institution we have ever had, they know who their customers are on a first name basis, any question you have if the are not sure worry not they will get the information you requested usually that day. Their products are very competitive and when you take into account 100% offset on your mortgage they are ahead of the big banks hands down. I recommend them for personal and business banking requirements.
Warwick Credit Union is geared to personal service, I do not know anyone else who can walk into their bank and be known on first name basis with not only counter staff but the bank manager as well. I can ring the bank with queries and if they are not sure have no problem telling and then finding the information and THEY ring you back, in six years with this bank we have never had any problems and the ladies at the Dalby branch are just fabulous.
I've been loyal to WCU because they gave me a home loan when no one else would, but when it came time for them to look after me and my request they let me down. I missed out on securing my home loan at a fixed rate of 5.89%! So I paid a huge fee to break my fixed rate of 8.5% only to have to secure it at 6.7%. Very dissapointed.
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