I've been with WAW for about 5-6yrs now & have found them to be easy to understand & deal with. The staff at my branch, Wodonga, are friendly & more than happy to help.
I couldn't be happier and glad that I switched to waw credit union for my banking. They have always been a great help and I have never had a problem nor any bad experiences since being with waw. Customer service is excellent and I would highly recommended waw to anyone for being one of the best banks I know of.
I have found over 11 years that the attention to detail and the friendly service is not matched by any other institution. Nothing is too hard or inconvenient for their staff. As recently as a week ago a staff member kept in contact with me while I was on holidays over an issue that was caused by another bank. It was something they didn't have to do, but did. And they remember my name!
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.