They were very fast in raising the premium no thinking that majority of people either have lost their job or working reduced hours
Worst service ever. Waited an hour on the phone to speak to someone and still no response; could not get through on online chat at all; sent an email and no response for 48hours, when responded did not answer my question in any logical way. Would give me Car Insurance for a property where the car is stored in a B3 Basement, but would not cover me for Contents insurance on Level 17 as I am in a flood zone... seriously? I cancelled and still my payment was taken, still waiting for a refund. Worst Service Ever.
Always friendly to talk to and nothing is a problem when I talk to them. Their premium is excellent compared to other companies.
Easy sign up, after being with another insurer for many many years Woolworths offered me better coverage for a cheaper price.
Ease of signing up. Clarity in product coverage and changes. Option to drive less pay less. Added roadside assistance. Online account adds to the ease of use.
Absolutely love how Woolworths has discounts for those that drive fewer kilometres than the average population. Not only were they cheapest compared to other insurer's, they also offered an extra $100 gift card to spend at their Woolworth supermarket store. Winning!
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