My car was stolen. Instead of recovering to the insured amount, they asked private investigator and I feel being treated like a criminal. When you tried to contact the claim specialist the phone went to answering machine all the time but you cannot leave a message. Very bad service.
I compared the market for pricing, approved repairers and cost. The added benefit was a monthly 10% discount on groceries.
Woolworths are a reputable company, they offered good value insurance compared to other main stream company’s. Sign up was easy and could also connect to my Woolworths rewards card which offered points and bonus discounts on grocery shopping.
Great value for money, service and quality.
An added bonus to Woollies car insurance is 10% off a shop a month.
The price for the cover you get on the comprehensive car cover is great, every year I do a comparison and every year Woolworths car insurance comes in best priced. I’ve had one claim with them and feel like it could have been a lot smoother, they were unsure on what was required from me in the case of a stolen key, and I had to make a few calls to get the correct answer, I also waited on the phone for over an hour each time I called. I’ve called them to change my address twice as you can’t change your address online which is annoying, and I also waited 40 odd minutes to do that. You also have to ensure that your actual kms don’t go over the estimate you give them, if you do and then you claim you may not be covered or have more of an excess. Overall they are much much cheaper then the rest, so having to spend a bit extra time then I’d like is worth it - i've been with them going on 4 years.
Found that they’ve been the most competitive in terms of premium and cover thus far with good service for both Home and car. Only negative is they give fist time policy buyers higher discount than a renewal so to get the premium down at renewal time you need to call them to match it. They provide woolies vouchers in place of reduced premium.
Helpful staff, competitive prices, good cover. Plus you get Rewards points in your Woolworths card and 10% off your shopping each month.
I have not had to lodge a claim but find the 10% discount on monthly groceries at Woolworths each month a welcome relief when I do a once a month big shop especially after being out of work due to COVID lockdown in NSW.
I like Woolworths drive as you pay, it fits my budget as I am on a pension. They are very helpful on the phone when I need to call.
Good value, a little slow, but thorough. They recommended the repairer who did a surprisingly great job. And I am fastidious! Over the phone, staff were overly helpful.
I love Woolworths insurance. They offer all of the protection for my vehicle that I need. Plus 10% off my shop every month.
Woolworths Car insurance not only has great benefits.
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