They were very fast in raising the premium no thinking that majority of people either have lost their job or working reduced hours
Worst service ever. Waited an hour on the phone to speak to someone and still no response; could not get through on online chat at all; sent an email and no response for 48hours, when responded did not answer my question in any logical way. Would give me Car Insurance for a property where the car is stored in a B3 Basement, but would not cover me for Contents insurance on Level 17 as I am in a flood zone... seriously? I cancelled and still my payment was taken, still waiting for a refund. Worst Service Ever.
Very useful, understanding and good service.
Always friendly to talk to and nothing is a problem when I talk to them. Their premium is excellent compared to other companies.
It's really good value for money.
They handle your case professionally and keep you informed on your progress.
They have excellent customer service. I have never been any form of car accident. But I do believe they’ll be good when it comes down to a claim.
Very competitive rates and easy set up. I haven’t made a claim so don’t know the process yet.
No dramas at all. Made a claim and service was excellent.
Easy sign up, after being with another insurer for many many years Woolworths offered me better coverage for a cheaper price.
Cons with woolies insurance is that every month I get 10% off my groceries which adds value.
Ease of signing up. Clarity in product coverage and changes. Option to drive less pay less. Added roadside assistance. Online account adds to the ease of use.
I have had no bad experiences with this insurer and i will continue to use them indefinitely.
Absolutely love how Woolworths has discounts for those that drive fewer kilometres than the average population. Not only were they cheapest compared to other insurer's, they also offered an extra $100 gift card to spend at their Woolworth supermarket store. Winning!
Low cost yet high cover, excellent customer service.
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