Woolworths car insurance reviews

Woolworths
Woolworths's overall rating for car insurance

(as rated by the Mozo community)

7.2 / 10

based on 63 reviews

Value for money

Policy coverage

Customer service

Claims handling

Trust

Featured car insurance from Woolworths

Recent Woolworths car insurance reviews

Woolworths

Woolworths Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

Competitive prices - depends on the cover you want

I pay for car insurance as well as road side assistance in the one policy. I have never made a claim on the insurance, but I have used road side assistance a few times and have found them to be reliable and fast. I personally use Woolworths...

Full review

I pay for car insurance as well as road side assistance in the one policy. I have never made a claim on the insurance, but I have used road side assistance a few times and have found them to be reliable and fast. I personally use Woolworths because it was one of the first to bring in road side assistance with car insurance in the one policy.

    Value for money   8 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Megan (QLD), reviewed 3 months ago

Woolworths

Woolworths Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great customer service

Very helpful and understanding staff. Quick to sort issues out and they make it very easy to make a claim. The application process was quick and easy too!

Full review

Very helpful and understanding staff. Quick to sort issues out and they make it very easy to make a claim. The application process was quick and easy too!

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Rachael (VIC), reviewed 3 months ago

Woolworths

Woolworths Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Best price

I was with AAMI and on my last claim with them, they were being extremely difficult, so I decided to switch to Woolworths, simply because they had the best price that no one could match. I haven't had to make a claim with them so I'm not sure on...

Full review

I was with AAMI and on my last claim with them, they were being extremely difficult, so I decided to switch to Woolworths, simply because they had the best price that no one could match. I haven't had to make a claim with them so I'm not sure on their ability yet.

    Value for money   10 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Peter (QLD), reviewed 3 months ago

Woolworths

Woolworths Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Awesome company

Hassle free company

Full review

Hassle free company

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   9 / 10

    Trust   10 / 10

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Rae (NSW), reviewed over 1 year ago

Woolworths

Woolworths Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

They know the true meaning of customer service.

Their product is definitely 100% clean, no hidden extras. Their quote is very comparable with any product that I have previously used and I have continually been insured for 52 years with only 3 other companies so, you can imagine the strength of...

Full review

Their product is definitely 100% clean, no hidden extras. Their quote is very comparable with any product that I have previously used and I have continually been insured for 52 years with only 3 other companies so, you can imagine the strength of their policy that it took to make me change because I was following the golden rule - you look after me and I will look after you.

    Value for money   8 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   -1 / 10

    Trust   9 / 10

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Robert (VIC), reviewed over 1 year ago

Woolworths

Woolworths Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Competitive premiums.

It's a new company, but I like it & prices.

Full review

It's a new company, but I like it & prices.

    Value for money   8 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   -1 / 10

    Trust   10 / 10

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Neville (NSW), reviewed over 1 year ago

Woolworths

Woolworths Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Good price, ok cover.

Good budget insurance with decent breakdown cover.

Full review

Good budget insurance with decent breakdown cover.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   8 / 10

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James (SA), reviewed over 1 year ago

Woolworths

Woolworths Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Good service and competitive premiums.

Cheap and more discounts.

Full review

Cheap and more discounts.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Van (NSW), reviewed over 1 year ago

Woolworths

Woolworths Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Competitive premiums

Best value and options

Full review

Best value and options

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   -1 / 10

    Trust   6 / 10

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Michael (VIC), reviewed over 1 year ago

Woolworths

Woolworths Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Cheapest car insurer by a mile and i saved $400.

I found they gave me an extremely good price for comprehensive insurance, they were great to deal with.

Full review

I found they gave me an extremely good price for comprehensive insurance, they were great to deal with.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Carolyn (VIC), reviewed almost 2 years ago

Woolworths

Woolworths Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great

Great support and service, would recommend to anyone.

Full review

Great support and service, would recommend to anyone.

    Value for money   9 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   -1 / 10

    Trust   10 / 10

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Christiaan (VIC), reviewed almost 2 years ago

Woolworths

Woolworths Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great customer service and best premium

I had someone run up the back of my car last year. I then had my first ever experience of making an insurance claim. I worried that the really cheap insurance I had bought from Woolworths earlier on in the year might prove to be a bad choice. It...

Full review

I had someone run up the back of my car last year. I then had my first ever experience of making an insurance claim. I worried that the really cheap insurance I had bought from Woolworths earlier on in the year might prove to be a bad choice. It wasn't. I was blown away by the fact that with one phone call - no paperwork - the ball began rolling and within hours of my call I had the local repairer's contact details and my claim number. Very impressed.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   8 / 10

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Michelle (WA), reviewed almost 2 years ago

Woolworths

Woolworths Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Fabulous

An amazing service!!

Full review

An amazing service!!

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Shania (SA), reviewed almost 2 years ago

Woolworths

Woolworths Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Great cheap insurance, came with roadside assist

Great insurance at low price, plus came with roadside assistance.

Full review

Great insurance at low price, plus came with roadside assistance.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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William (VIC), reviewed almost 2 years ago

Woolworths

Woolworths Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great service and easy to talk to.

This insurer is very trustworthy and very competitive.

Full review

This insurer is very trustworthy and very competitive.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   8 / 10

    Trust   10 / 10

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John (QLD), reviewed almost 2 years ago

Woolworths

Woolworths car insurance review

Overall rating   0 / 10

Disgraceful

I have recently relocated to Melbourne, Victoria, from Brisbane, Queensland, and yesterday I locked my car keys, wallet and mobile phone in my car and needed their assistance. I pay an extra monthly fee to add 'Road side Assistance' to my...

Full review

I have recently relocated to Melbourne, Victoria, from Brisbane, Queensland, and yesterday I locked my car keys, wallet and mobile phone in my car and needed their assistance. I pay an extra monthly fee to add 'Road side Assistance' to my insurance agreement for moments such as this, only to find that they have disguised my situation with a very sneaky and sly grey area which I am totally appalled and disgusted with. As I didn't have my mobile phone with me (Due to it being locked in the car) or my wallet to use a pay phone, I had to ask a local cafe for help with contacting them. When I finally got through, I was told that my 'Road Side Assistance' does not cover for keys being locked in the car, and that I would have to pay upfront whatever the service fee would be and that I can claim back $50 through the claims department. After a very long waiting period on the phone, I was finally given a cost of $220.00. A cost which I am sure they selfishly and greedily know that a young woman in my circumstance cannot refuse, as I would be left in the rain on the side of the road, in an area where I have no family that I can call for help and no means of getting home or at least to a place of safety. If I had said no to this absurd amount of money, you would have left me on the side of the road, basically homeless. What kind of 'Insurance' is this? Where is their duty of care in the service that they are providing? God forbid that this could have been a little old lady or a mother with a baby. They should be ashamed . I had no qualms with the service over the past two years, and have openly rated their service to friends and family all over the country, this experience with however, has absolutely changed my views completely. I am cancelling my agreement, boycotting their services and personally refusing to buy their petrol or shop at the grocery stores. Woolworths, you should hang your head in shame - – how very un-Australian of you.

    Value for money   0 / 10

    Policy coverage   0 / 10

    Customer service   0 / 10

    Claims handling   0 / 10

    Trust   0 / 10

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Bec (VIC), reviewed almost 2 years ago

Woolworths

Woolworths car insurance review

Overall rating   3 / 10

Unfortunately a disorganized company

They only offer payment via direct debit and yet they don't even take the direct debit! A few times I assumed they did only to find out later that I owed a large amount due to them not taking the direct debit. I attempted to fix this with them 3...

Full review

They only offer payment via direct debit and yet they don't even take the direct debit! A few times I assumed they did only to find out later that I owed a large amount due to them not taking the direct debit. I attempted to fix this with them 3 times and still they didn't sort it out.

    Value for money   5 / 10

    Policy coverage   8 / 10

    Customer service   1 / 10

    Claims handling   5 / 10

    Trust   0 / 10

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Alicia (VIC), reviewed almost 2 years ago

Woolworths

Woolworths Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

They have been good so far

They were very price competitive and it was a simple process to get cover.

Full review

They were very price competitive and it was a simple process to get cover.

    Value for money   4 / 10

    Policy coverage   5 / 10

    Customer service   6 / 10

    Claims handling   5 / 10

    Trust   6 / 10

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Alan (VIC), reviewed about 2 years ago

Woolworths

Woolworths Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Cheap insurance for your basic covers

I have been with them for a year and so far no claims made yet. I am looking at transferring to Coles which quoted me $5 cheaper as they credit to flybuys 1 pt for every dollar spent. I am doing most of my shopping with Coles so might as well...

Full review

I have been with them for a year and so far no claims made yet. I am looking at transferring to Coles which quoted me $5 cheaper as they credit to flybuys 1 pt for every dollar spent. I am doing most of my shopping with Coles so might as well maximize my points.

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   6 / 10

    Trust   7 / 10

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Thea (NSW), reviewed about 2 years ago

Woolworths

Woolworths Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Great coverage at a 'Fresh' low price

Woolworths Insurance offered me greater coverage for a fresher lower price.

Full review

Woolworths Insurance offered me greater coverage for a fresher lower price.

    Value for money   10 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   9 / 10

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Sam (QLD), reviewed about 2 years ago

Woolworths

Woolworths Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Working hard for the benefit of others

I was having trouble finding a insurer that suited my needs and was within my budget, but then I found Woolworths money and everything just turned around and my worries just vanished.

Full review

I was having trouble finding a insurer that suited my needs and was within my budget, but then I found Woolworths money and everything just turned around and my worries just vanished.

    Value for money   9 / 10

    Policy coverage   10 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   10 / 10

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Josh (QLD), reviewed about 2 years ago

Woolworths

Woolworths Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Cheapest premium I could find

I didn't have to make a claim. I never spoke to anyone as I did it all online.

Full review

I didn't have to make a claim. I never spoke to anyone as I did it all online.

    Value for money   4 / 10

    Policy coverage   4 / 10

    Customer service   5 / 10

    Claims handling   5 / 10

    Trust   5 / 10

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Jody (NSW), reviewed about 2 years ago

Woolworths

Woolworths Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

I have not had to use. Very competitive premiums.

Just ask the normal questions and you most likely will get a yes for what you are covered and the best bit was when I insured roadside assist was included. However you must ask before you are insured which is the only catch. So all I can say is...

Full review

Just ask the normal questions and you most likely will get a yes for what you are covered and the best bit was when I insured roadside assist was included. However you must ask before you are insured which is the only catch. So all I can say is asking will not hurt anyone as you can only be told no at the worst.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   8 / 10

    Claims handling   -1 / 10

    Trust   9 / 10

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Mary (NSW), reviewed about 2 years ago

Woolworths

Woolworths Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great premiums and excellent service.

They provided the cheapest quote and allowed me to select added options as well as allowing me to reduce my premiums by using added driver and restricted age option. Everything was done online with a discount for doing so and when I made an error...

Full review

They provided the cheapest quote and allowed me to select added options as well as allowing me to reduce my premiums by using added driver and restricted age option. Everything was done online with a discount for doing so and when I made an error I rang and sorted it out in minutes. Haven't had to make a claim, touch wood, so I'm hoping if I do, it will be just as easy.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   -1 / 10

    Trust   10 / 10

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Michaeline (QLD), reviewed about 2 years ago

Woolworths

Woolworths Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Very competitive

Excellent customer service.

Full review

Excellent customer service.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   -1 / 10

    Trust   10 / 10

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Nicole (NSW), reviewed about 2 years ago

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