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Woolworths reviews

Overall rating
6.4/10
Price
6.0/10
Features
7.0/10
Customer service
6.0/10
Convenience
6.2/10
Trust
6.2/10
Based on 191 reviews as rated by the Mozo community.

Recent Woolworths reviews

  • Woolworths Standard Cover review

    Overall rating   10 / 10
    Very satisfied with Woolworths Insurance.

    I had excellent service when the fence blew down. It was quicker than I expected. Woolworths cover was cheap. My car insurance is with Woolworths too. When I rang for help for the car they arrived quickly with a tow truck. A very pleasing result in both cases.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    John, Western Australia, reviewed about 2 months ago
  • Woolworths Car Insurance review

    Overall rating   5 / 10
    Very poor customer service.

    Have been with Woolworths for a few years now, and although their pricing is good, I have to not renew and then take a new policy every year, because every single time the renewal amount is about $120 a year higher. Also, the customer line is extremely hard to get hold of. Day 1, 27 minutes on hold and had to hang up. Day 2, 25 minutes, and day 3, finally got through after 16 min on hold. I think Woolworths need to provide better service to their customers in this regard. Different times of day, so I'm not sure what their issue is. All good until you actually need a human!

    Price
    7 / 10
    Features
    7 / 10
    Customer service
    2 / 10
    Trust
    5 / 10
    Less
    Michael, New South Wales, reviewed about 2 months ago
  • Woolworths Everyday Platinum Credit Card (applications closed for new accounts) review

    Overall rating   10 / 10
    Best card.

    Easy access and trust. I am satisfied at this stage.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Miki, New South Wales, reviewed 3 months ago
  • Woolworths Travel Insurance review

    Overall rating   10 / 10
    Openness.

    Great product for money and customer service is exceptional. I wanted to cancel my policy due to current coronavirus and easy done with full refund in 10 min.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    7 / 10
    Trust
    8 / 10
    Less
    Elisabeth, New South Wales, reviewed about 1 year ago
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