I had excellent service when the fence blew down. It was quicker than I expected. Woolworths cover was cheap. My car insurance is with Woolworths too. When I rang for help for the car they arrived quickly with a tow truck. A very pleasing result in both cases.
Have been with Woolworths for a few years now, and although their pricing is good, I have to not renew and then take a new policy every year, because every single time the renewal amount is about $120 a year higher. Also, the customer line is extremely hard to get hold of. Day 1, 27 minutes on hold and had to hang up. Day 2, 25 minutes, and day 3, finally got through after 16 min on hold. I think Woolworths need to provide better service to their customers in this regard. Different times of day, so I'm not sure what their issue is. All good until you actually need a human!
Easy access and trust. I am satisfied at this stage.
Great product for money and customer service is exceptional. I wanted to cancel my policy due to current coronavirus and easy done with full refund in 10 min.
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