Yellow Brick Road home loan reviews

The Rooty Hill shop customer service person is more interested in flogging a product than customer service. Do not see this guy.

Price   8 / 10

Features   7 / 10

Customer service   0 / 10

Convenience   0 / 10

Trust   0 / 10

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We dealt with the Revesby branch and found the service to be outstanding!! We refinanced as the loan we had was over 5% and the bank would not give us a better deal. Went to YBR and got the empower offset loan with zero fees and a rate of 4.22%

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Great customer service.

Price   6 / 10

Features   6 / 10

Customer service   6 / 10

Convenience   6 / 10

Trust   6 / 10

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Great bank, very helpful, friendly advice, no pressure.

Price   8 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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My wife and I, like many other Australians are in a position where we can help our children with their first home. We have just been released from having our home used as security with my son's first home. It is now my daughter's turn, so why change a good thing, so we are sticking with Yellow Brick Road (YBR) and Macquarie Bank.

Price   8 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   8 / 10

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Have a good day

Price   4 / 10

Features   8 / 10

Customer service   7 / 10

Convenience   4 / 10

Trust   7 / 10

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YBR have taken the time to look at my options. Great customer service.

Price   6 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   5 / 10

Trust   7 / 10

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I recently refinanced with YBR and am very pleased with the product features and the rates on offer not to mention the excellent customer service my refinacing was painless and did not cause me any stress during the whole process.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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product provides competitive variable interest rates. There is also a re-draw on the account which enables you to use as a savings account also, as you can withdraw to use for holidays etc

Price   9 / 10

Features   9 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   8 / 10

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Great rate, flexible options.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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