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Yellow Brick Road reviews

Overall rating
7.0/10
Price
6.7/10
Features
7.2/10
Customer service
7.1/10
Convenience
6.1/10
Trust
6.7/10
Based on 19 reviews as rated by the Mozo community.

Recent Yellow Brick Road reviews

  • Yellow Brick Road Flexi Option Special Home Loan (LVR <90%, Principal & Interest, Owner Occupier) review

    Overall rating   9 / 10
    Yellow Brick Road - a complete mortgage service!

    Representative was always available at their office or at our place. She explained everything clearly, was friendly and professional and explained the process! Approval was nice and quick and we were always kept in the loop. You received a letter if the interest rates changed and it was reflected in your statement. What frustrated me was that when the Reserve bank did start to move rates down, you had to ring them up and request a review of your loan. Change (or not) was approved on the day. I always did my homework and could see that better offers were available so when you pointed that out, they’d usually drop to a rate that was very close to the one I’d researched. Because of their excellent customer service we stayed with them. We have now finished paying off our mortgage but we would still recommend them. They provided that 'good feel' personal touch! Something banks and many other financial institutions have forgotten how to do!

    Price
    9 / 10
    Features
    6 / 10
    Customer service
    10 / 10
    Convenience
    9 / 10
    Trust
    10 / 10
    Less
    Liz, New South Wales, reviewed 21 days ago
  • Yellow Brick Road Term Deposit review

    Overall rating   10 / 10
    Support and service is consistent, wide reaching

    Great in all areas for the last 20 years.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Patricia, Queensland, reviewed over 5 years ago
  • Yellow Brick Road Car Loan review

    Overall rating   5 / 10

    they don't give us as much information as we need.

    Price
    1 / 10
    Features
    3 / 10
    Customer service
    6 / 10
    Convenience
    3 / 10
    Trust
    2 / 10
    Less
    Tracey, Queensland, reviewed almost 10 years ago
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